Waited over 3 weeks for some coils
Waited over 3 weeks for some coils. every one of them leaked bad and were unusable. No refund, waste of money!
About EJuice.Deals
Data updated- Website
- ejuice.deals
- Category
- Food, Beverages & Tobacco
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 11% (7/65)
Do you own EJuice.Deals? Claim this profile for free and start replying to reviews.
Is EJuice.Deals legit?
EJuice.Deals (ejuice.deals) has a 2.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 11% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Do not waste your time and money on…
Do not waste your time and money on this scam company. It’s been over 3 weeks since my order was shipped. The janky shipping company they use is awful. The order keeps getting delayed and the expected date keeps moving forward. Now I’m “expected” to get my order a month after it was shipped. I honestly don’t expect to ever actually receive my order. This place is a total scam.
UNACCEPTABLE!
I have sent several emails requesting information. It’s been over a month and I have not received my order. Upon placing the order, they suggested I use the route app which is no help to this company at all because it does not have any tracking details about my shipping.
I have been shopping with ejuice.deals…
I have been shopping with ejuice.deals for almost a year an I have been receiving my orders in a week now it will be a month in a few days and still no juice no tracking number nothing. I ran out of juice waiting for my order and had to order from element vapes and received it in 5 days please don't order from them it will take forever to get
Good prices but slow shipping and for…
Good prices but slow shipping and for the 3rd time I got old juice. I'm sorry I'm not defending them but they don't sell fake or counterfeit products like the one reviewer claims, how do you sell fake ejuice? I think the manufacturers would be all over that. And yes it is still legal to order and ship vape products, for now.
Poor Customer Service.. Slow Shipping.. False Advertisement...
When I went to purchase my vape liquid the other day I went through this company because their website said they ship the same day if ordered before 3pm CST. The next day I went to check tracking and it still said "Partially shipped".. I emailed them regarding this issue wondering why it says "Partially shipped" rather "shipped" considering I ordered my products on time and they just give me some bs excuse and don't even offer to make it right. Now I wasted my time and money ordering from them just to have it not be shipped on time and end up having to cancel the order because I can't wait for forever for people to do their job right, Now I got no liquid coming and I have to wait 7 to 10 days to get my refund. They have been nothing but rude. Someone with good customer service would have offered to ship quicker or something to make it right. It was THEIR mistake for not shipping on time not MINE. But here we are now.. I would never use this site.. Whish I never did.
Almost definitely counterfeit juice
I work in a vape shop and see the wholesale prices of all these different juices this website sells many of them theyre selling at or below wholesale prices... How is this possible? By stealing money and sending selling counterfeit product, the fact their website is still up when they cant legally ship anything should be another major red flag.
Awesome company
Awesome company! Honestly no other company can beat their prices. The only thing that may be slightly annoying is the shipping. However, my package came in perfectly and for the unbeatable prices I’m willing to wait a couple more days while its in transit. I don’t understand why there are so many negative reviews on here. And the customer service isn’t bad, I had all of my emails replied to with explanation about the PACT act and usps. Thanks ejuice.deals.com!
It’s been nearly a month now and I have…
It’s been nearly a month now and I have not received my order . I have tried to track the delivery and when you click on the link it does not work . I have emailed several times now and heard nothing back . Where is my order!!!! Or I want a refund .
Takes about 2 weeks to get an order now…
Takes about 2 weeks to get an order now that they changed something with shipping. Use to take 3 days. Won't be purchasing again from them.
Slow shipping but good price
My mail hasn’t came in today but my juice should get delivered today. If I don’t get it, it will be at the fault of my apartment complex for closing the office early. Regardless, the price was alright for this order. It’s just been a rough 10 days not having any nicotine.
Very very bad customer service and let…
Very very bad customer service and let about deals I see why u guys got bad reviews n0w lol wow I see why and they try 2 respond back on here! Cuz they don't want. 2 go out of business well 2day is the day u will go out of business soon b1tchh!! Ppl do not buy from them I no a way better site with good juice just hit me up I will tell u my good ppl who do n0t! Like them at all see why they try 2 talk on here cuz they stupid as is scary talking all that sh**t ppl plzz report they site more so we can close them down!! All the way down if ur with me plz join me I will make a Facebook group about. Ejuice deals so we can come up with more plans to close them down and I will tell u and share my vape juice sites so ppl plz do ur thng n keep on reporting them like I said I'm make a bad Facebook group about them so u guys can join me in there the ppl that is having problems from them and being lie too just any problm ur having u can talk about ideas to .. To close them down love2 hear it
these guys don't know how to deal with…
these guys don't know how to deal with customers and don't work with customers. read conversation below: order #ED-522434 Order shows being sent back to shipper! please correct this, address is missing the beginning digits. I order often, please confirm this message. ********************** Address removed L LF We can not correct a return to sender, sorry. Once the tracking shows it is on its way back to us and is moving and shows tracking updates, we can issue you store credit to reorder and correct the address can you refund the money to my account? can you refund the money to my account? L LF No, we do not refund for returned packages as we already take quite a loss on it, sorry ok please provide details for store credit so i can reorder the last order i will ever make on your site. ok please provide details for store credit so i can reorder the last order i will ever make on your site. ok please provide details for store credit so i can reorder the last order i will ever make on your site. L LF Ok... so we are to blame for you making a mistake on your order and USPS sending it back because you did not put in the full address? Got it! That makes a lot of sense, always a bummer when customers want to blame us when we did nothing wrong. We can not stop USPS from shipping back a package that had an insufficient address. WOW! Ive taken a picture of this for Google reviews. I work for a logistics company and we sometimes take a loss for our customers and more when they are repeat customers. I also have many friends that buy a lot from you which Ive sent this conversation to and will surely not buy from you guys any longer. My friend you have a great weekend... I will call my bank and report this as fraud. I really don't feel like you or your site are trustworthy after seeing how you speak with customers. Happy New Years!
It's now been over two weeks
It's now been over two weeks, almost three and I have yet to receive my order. I've received multiple USPS packages from orders placed well after this ejuice.direct order. I had to place a different order at a completely different business because this order has taken so long. Customer service was pretty much useless and dismissive. 0/5
Reply from EJuice.Deals2021-02-02
Hello JT, sorry about your experience with delayed shipment on your order, we hope you received it eventually. USPS was having major shipping issues around the holidays, they even had an alert on their website in regards to this stating that they had unprecedented shipping volume and due to the impacts of COVID-19 they were severely delayed. We hope you understand it was completely out of our control. We will review your interactions with our customer service team.
Slow service
Slow service, incompetent customer service. They’ll blame their lack of speedy service on usps. Don’t waste time or money on these fools.
Reply from EJuice.Deals2020-12-15
Sorry you had a bad experience Matt. If you look at our 25k + 5 star reviews you'll see that we pride ourselves on our speedy service and shipping time, and if you read the alert on the USPS website about how they are heavily impacted by unprecedented shipping volume and Covid related circumstances, you'll understand that we weren't just pointing fingers. We hope you change your mind and we see you again soon. Happy Holidays!
Don’t order for this company
Don’t order for this company . I received a tracking number & I put it in all tracking apps and nothing is popping up . I’ve emailed this company and got no response.
Reply from EJuice.Deals2020-12-07
HI Tamesha, I tried looking for an order with your name but I couldn't find it in our system. If you still haven't received your order for some reason please contact us at [email protected] with your order number. Unfortunately, because of the current situation, USPS has been experiencing some delays with a small percentage of orders. We hope you understand that this is something beyond our control, we are still shipping orders out as fast as we can, usually with 24-48 hours and USPS picks up from our warehouse a couple of times per day.
I ordered vape juice they took my money…
I ordered vape juice they took my money from my checkin. I'm still waiting for my juice. I made 5 attempts by email and called numerous times with no response. Do not order from this company. Rotten rotten.
First time buying from this company
First time buying from this company. Delivery took 7 days. Fairly cheap delivery. Got 10 bottles total for 96$. Got the 300ML mystery bag and received 2 100ml RIPE bottles of juice & 1 120ml bottle of Electric Lemonade by Big Bottle Co. Also bought the Big Bottle Co. 5 pack bundle & I am extremely happy with the price & taste of the juices. Will be ordering again in the future. Only downfall was that there was no tracking on the shipment, even though I was given a tracking number when I ordered.
Reply from EJuice.Deals2020-11-19
Hi Patrick! Veterans Day and the weekend may have gotten in the way. On average, you should expect a shorter delivery time than that. As far as the tracking goes, sometimes the tracking number doesn't go live on the USPS website, even after delivery in some cases. It's rare, but it does happen, sorry about that. Glad you enjoyed the flavors! Check your inbox!
Bad Juice!
I ordered 4 bottles of the same juice and 1 bottle was outdated and bad (juice was very dark and others were very light color). Taste was bad also. When I emailed them about it, they asked for pictures. I sent pics but they now want pics of exp. dates. The bad juice had no exp. date. I explained this to them but they still ask for pics. Pics of what? There isn't a exp. date to take a picture of. Do not order from this company.
they are scam
they are scam, am spend 80 dolars in liquids 1 oct 2020 they take the money and no tracking not response emails today they send me a email saying we can return the mid of your money and very bad service do not order from this site and safe your money for other sites.