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Shopping & Fashion

Elitedias

ClaimedCollecting reviews

577 reviews

3.2577 reviews
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About Elitedias

Data updated
Website
elitedias.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
24 reviews
Replies to negative
97% (202/209)
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About this business

Our company is based in Hong Kong, we have been around for more than 3 years and have established presence in well known marketplaces.We work with authorised distributors to bring you up to 30% of savings compared to the in-game prices.All purchases made are instantly delivered as soon as payment has been verified without disruptions to your game playAll game recharges are sold only via UserID and we do not require any credentials from you, this ensures that your account is safe and secureSupported payment methods:and many more..Official partners of:Purchase nowExperiencing issues?Contact us via any of our official WhatsApp Account with your order number and proof of payment and we will get back to you as soon as we canContact us

Written by the business, not verified by us.

Is Elitedias legit?

Elitedias (elitedias.com) has a 3.2 out of 5 rating on OK.one, based on 577 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 30% give 1 star; The business has replied to 97% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

i paid for 3 weekly diamond passes and…

i paid for 3 weekly diamond passes and only received 1, not sure if im getting the other 2

Reply from Elitedias2026-04-13

Hi there, thanks for the honest feedback. We're always looking to improve so if there's anything specific we could have done better, feel free to let us know at t.me/elitedias_bot or wa.link/elitedias. We appreciate you giving us a shot and hope to do better next time.

SLOW

IT TOOK MORE THAN 6 HOURS.

Reply from Elitedias2026-04-13

Hi RAUL, thanks for the honest feedback. We're always looking to improve so if there's anything specific we could have done better, feel free to let us know at t.me/elitedias_bot or wa.link/elitedias. We appreciate you giving us a shot and hope to do better next time.

I ordered 800 robux but got $13.44

I ordered 800 robux but got $13.44? Where is my robux?

Reply from Elitedias2026-04-13

Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

i bought a giftcard and it said that it…

i bought a giftcard and it said that it was already redeemed

Reply from Elitedias2026-04-13

Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

Worst customer service ever

Worst customer service ever. Took hours to reply. Took hours to solve the problem.

Reply from Elitedias2026-04-13

Hi Customer, thanks for the honest feedback. We're always looking to improve so if there's anything specific we could have done better, feel free to let us know at t.me/elitedias_bot or wa.link/elitedias. We appreciate you giving us a shot and hope to do better next time.

Limited Diamons only for affected areas

The diamonds are cheap. But for foreign account under indon, the options to buy diamonds for Mobile Legend is very limited only. The maxx i can buy is only at 4k diamond.

Reply from Elitedias2026-04-13

Hi VascoVodka, thanks for the honest feedback. We're always looking to improve so if there's anything specific we could have done better, feel free to let us know at t.me/elitedias_bot or wa.link/elitedias. We appreciate you giving us a shot and hope to do better next time.

the amount of cod points is not given…

the amount of cod points is not given for what I paid for because the topup method has changed and I cant top up any amount

Reply from Elitedias2026-04-13

Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

Fake Double dias

When I bought from double dias page it wasn't doubled on my account, is it just error? Or is it scam? It was my first time buying from this platform.

Reply from Elitedias2026-04-13

Hi there, we understand the frustration, but the double recharge/bonus diamonds are a promotion run by the game publisher (Moonton), not by us. We deliver the exact base diamond amount as listed on the product page. Whether bonus diamonds apply depends on your account's eligibility with the publisher. If you've purchased that denomination before from any platform, the first-purchase bonus won't apply again. If you believe there's a genuine discrepancy with your order, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we will verify.

scam

i paid for the in game currency but did not receive anything proceed to contact customer service, also no reply.

Reply from Elitedias2026-04-13

Hi Smoky, we take these claims seriously, but we can't investigate specific orders through Trustpilot. If you genuinely experienced an issue, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we'll look into it. We keep full records of every transaction and delivery, so if something went wrong on our end we will make it right.

did not receive the things i bought

Reply from Elitedias2026-04-13

Hi erwin, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

Didn't get it

Reply from Elitedias2026-04-13

Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

After you buy something

After you buy something, you cannot buy again. The tahnk you page doesn't redirect back. You have to go back to home page and reenters your UID again and again and again. Horrible UX.

Reply from Elitedias2026-04-13

Hi loyal, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

Where the 100 robux?

Reply from Elitedias2026-04-13

Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

i paid for the in game currency but did…

i paid for the in game currency but did not receive anything then i contacted the company but 0 response

Reply from Elitedias2026-04-13

Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

Not using I topped up 500 MYR and…

Not using I topped up 500 MYR and received nothing.

Reply from Elitedias2025-01-03

Hi Weiming You’ve paid for 5 MYR, the product was also delivered to you instantly. We don’t see anything else from you. Please refrain from making any false accusations. Feel free to reach out to us via any of our support platforms. With regards Team Elitedias

No refund

They never give refunds

Reply from Elitedias2024-12-31

Hi Eldrian We understand your frustration with our refund policy. We strive to provide excellent service and are committed to addressing your concerns. We appreciate you taking the time to share your feedback, and we will use it to improve our processes. We did not refund you because of the following reasons: 1) In our terms of service, we clearly stated that all purchases are not refundable, please check what you're purchasing is what you need 2) We displayed a popup stating that the topup is meant for Singapore and Malaysian accounts only 3) There are alternate ways to use the currencies you purchase With regards Team Elitedias

I enjoy that it is good value but the…

I enjoy that it is good value but the time taken for token to be sent to ur account takes about few minutes or more all the time compared to other recharge websites

Reply from Elitedias2026-04-13

Hi there, thanks for the honest feedback. We're always looking to improve so if there's anything specific we could have done better, feel free to let us know at t.me/elitedias_bot or wa.link/elitedias. We appreciate you giving us a shot and hope to do better next time.

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