LOVE Elk USA!!!
Have placed several orders without any problem! Excellent quality of food and service!!
Reply from Elk USA2015-10-25
Carole: Thank you for a great, succinct review! Rich, General Manager
About Elk USA
Data updated- Website
- elkusa.com
- Category
- Restaurants & Bars
- Location
- United States · Del Norte, Colorado
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 71% (5/7)
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Is Elk USA legit?
Elk USA (elkusa.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 71% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Shipping cost are to high
The price of shipping was almost the same and the price for the meat and when you are waiting for 2 or 3 day that is to much. if you find a way to lower the shipping I may buy from you again.
Reply from Elk USA2015-10-25
Bob: Thank you for your 5 lb. elk steak order. As per your telephone approval, your order was shipped overnight the first day available after speaking with you. We always contact customers in advance for the approval of shipping frozen products. Unfortunately, shipping a small steak order from Colorado to New Jersey was quite expensive, and we understand your frustration with the "at cost" UPS fee. A small amount of frozen meat is difficult to keep frozen when crossing the USA unless we use UPS air shipments which can get almost prohibitively expensive. Unlike most meat purveyors we invoice shipping costs as an extra cost to our reasonably priced game meats, (actually, the same price as our ranch store). For East Coast customers, we would recommend a larger amount of meat (over 25 lbs) that can travel three days, thereby decreasing the “per lb.” shipping cost significantly. Rich, General Manager
Dog chew elk antlers
From the description on the website, to processing my order, receiving it and the quality of product was outstanding. My expectations were certainly met if not exceeded. Great job and I will certainly order again.
Good meats and good customer service.
The meats were and still are yummy! We didn't pull hunt tags for Wyoming and this is the next best thing. The meats thawed well and cooked like I like them, rare. Ordering next year, if we don't pull tags.
well worth the money
I had bought elk bones from other vendors and was very disappointed in what I got for the money I paid. I was very pleased with the size of Elk bone I purchased from Elk USA. They were very helpful when I talked to them about the size bone I needed for my large pup. I plan on purchasing more Elk bones in the future from Elk USA!!
Great product!
Hi. I have purchased the Elk products for my dog's joints via the web site twice now and have received my packages within a day or two. I would suggest an update to your web site, it's hard to navigate and order and I almost gave up the first time. Also, would be nice to have an email sent stating that the order has been received and then that it's shipped. I didn't receive an email confirming order or shipping either time I have ordered but the product arrives quickly and has helped my German Shorthair keep running and jumping around like a much younger dog.
Reply from Elk USA2015-10-25
Caroline: Thank you for your order and web review. We are delighted to hear that your dog does well on our velvet antler products. We intend to create more pet velvet products in the future. OH BTW, we are working on a website update, just hard to get it quick and easy to use. Good things take time! thank you Rich, General Manager
Great site for deer antlers
I find their descriptions and prices very good. I recommend them often to my clients. Thank you!
Only place to buy my pet treats!
Received my package of elk horn soo quickly. And they are perfect! Keeps the lab busy all day and I have not a worry in the world about that quality of her treats. I will not buy anywhere else! BellasBeans
MY DOGS LOVE THERE ANTLERS
VERY FAST SERVICE, CUSTOMER SERVICE IS GREAT, THE CHEWS ARE SPECIFIED PERFECTLY AS TO WHAT I NEED FOR MY LABS! I AM THANKFUL I FOUND YOU! I WILL KEEP COMING BACK AGAIN AND AGAIN!
Goat Neck Roast
Outstanding product. On time delivery.
Great Value - Antlers
The antlers were a very great value and were huge. Unfortunately, my dog isn't as big of a fan of elk antlers as I thought. I can't knock a star off for that though because neighbor's dog goes absolutely nuts for them. I would just recommend making sure that your dog will chew on antlers for a long time before making a large purchase. I will say that the price is so low on the website it would be easy to resell them and make my money back.
Good service
I get products for my fussy cats. Ground venison or elk in place of canned food, as I cannot find a canned food they will eat. They seem to get constipated with all dry food. Strictly indoor kitties so they get no meat from hunting. I usually get my own deer but not always, so glad there is a place I can purchase the wild meat. I have 2 very spoiled kitties!
Great product, dog approved!
We order the antlers in bulk. They are good quality and our dog loves them. No sides effects. There is usually one antler from the batch that our dog does not like, but not a big deal when you get 10-15 at a time.
The meat is great; there were a few issues with my order
I ordered from them in the past and had no problems. However, there were a few issues this time. First of all, they didn't have all the cuts of buffalo meat I wanted, but never called me to fix it-they just waited for me to call them and ask why the order hadn't arrived. Second, I asked to substitute one kind of meat for another, but I still got several pounds of it. With this kind of order, you really can't do much to get it replaced (too difficult to ship a small amount of meat) so I was disappointed by that. Otherwise, I'm happy with the quality of the meat, and everything arrived still frozen.
Reply from Elk USA2015-10-25
Linnea: Thank you for your substantial order on August 26, which we fulfilled on Sept 5th . We are sorry for not meeting your expectations in every way. Your order was delayed until we knew your substitution desires and a telephone contact during the workday was not easy. As you may know, buffalo meat is currently in short supply, due simply to a shortage of animals on the farms that supply the industry. We try to keep up, but alas, we are not always successful in covering the demand at our low prices, particularly for the 1/8, or ¼ and ½ buffs, as per your order. As to the substitution, we attempted to comply, but again a shortage of available tenderloins prohibited the full substitution as requested. We hope that the quality and value of our products will entice you to use us again! Rich General Manager
Outstanding
This was my first experience in ordering from Elk USA and I found it to be excellent. The products are of excellent quality and at a fair price. Their customer service representative was courteous and professional. Product arrived on time and in good condition. I would not hesitate to recommend Elk USA to family and friends. Lou in Sarasota, FL
Good Meat!
Ordering process was super simple. Package came on time and packed as described. The product has been better than expected. I am a customer for life!
I'll be back!
Their products are very good. I have 5 dogs, and these antlers will keep them busy for a while. Why pay for cheap stuff...that's not really good for them...constantly? I had an issue that needed taken care of, and customer service was very nice, and did exactly what she said they would. Getting ready to look for Christmas presents soon.
Better than expected!
I was pleasantly surprised...everything about the experience was exceptional! Actually, unlike other orders I have placed for Elk antlers from other companies, these were much larger than I anticipated. Since I have to voracious chewers, they are still huge and i have had them for about a month. My only issue is that despite receiving three super-sized antlers, both of my dogs try to snatch the same antler from one another... Yes, they are like children! I would definitely buy from Elk USA again.
Great products
Highly recommend to friends
Website or product review?
So I got an email to review you but you didn't say which part of your business to review. The product I buy, which is antler velvet gets A+ 100%. Your website gets 5% F. What I care most about is product so I will be a long term customer but you may need to hire someone to help you with the site. Thanks! Besides that, the occasional coupon would be great!