Most items in stock and ship accurately…
Most items in stock and ship accurately and quickly. Follow up regarding back ordered items is a little difficult to achieve, as well as "firm" date commitments. Sometimes you are allowed to place items in cart and purchase without the items being available and the only way to confirm availability is through the chat feature as telephone wait times are typically lengthy.
Hello Harvey, Thank you so much for sharing your feedback. We are delighted to know that your in-stock orders have been arriving quickly and accurately. We truly appreciate your patience regarding back-ordered items and availability updates, and we sincerely apologize for any inconvenience this may have caused. Our team is actively working on clearer communication and more transparent ship date visibility. If you ever need help with an order or would like to confirm stock before purchasing, please reach out — we are always happy to assist and ensure you have a smooth experience. Elizabeth, Customer Support Manager