Euybike

Quick service!

Great but....

I think the product is great. I received it quickly and was not hard to assemble. I have had some issues with it not powering on sometimes that worries me. It sometimes takes multiple tries.

I bought my Euybike K6 Pro long-range

I bought my Euybike K6 Pro long-range in April. It is literally one of the things I have ever bought. The Bike is of great quality, and the battery's power is way stronger than I thought it would be. I close circuit the charging port the first time when I wanted to charge it. Euybike sent me a new charger port withing 2 weeks. Good communication and resolved the issue quickly Great bike. Great service

Euy k six pro bike awesome can't ask…

Euy k six pro bike awesome can't ask for to much more

Poor customer service and customer care.

Sent me a new rim and motor for the K6Pro. It arrived without any nuts or spacers on the new bolt and was damaged with the wheel threads/bolt poked through the box with damaged threads so I couldnt even use the bolt from the old rim and motor to thread it on making it useless. Even sent a picture of how the bolt was poking out of the side of the box for it to have been damaged during shipment from Cali to Phila. When emailing them about the issue, customer service said it isnt returnable. So $300 + shipping later and they basically told me that Im beat. If I could've given 0 stars or even negative stars I would have. It stinks because the bike WAS a good bike for a short period of time but if something breaks and you need replacement parts and they send them but are damaged or broken by their carrier or their own poor packaging they expect you to just deal with it as your loss???? Horrible customer care and customer product service sadly because the looks of the bike were unlike any other but the customer service was just a negative negative almost unnerving experience.

I ordered the wrong bike and needed to…

I ordered the wrong bike and needed to switch it to a different one and they did that asap for me. Very excellent customer service, I also had an issue with a part and they sent a new part within a couple days. Shipping on the bike was fast and very well packed. I HIGHLY recommend EUYBIKE. Bike works amazing fun to ride. I would definitely buy from them again.

The best one yet

The bike arrived sooner than was supposed to!👍

The bike was shipped in a really protective box and everything was in place where it should be, when it arrived. It arrived a day earlier than expected which is always exciting! My third ebike from them and I've had 2 for almost 2 years. They are really well made and I haven't had any problems or malfunctions w either of them. We ride them often and are in the woods on less than smooth terrain and they are in the same shape as when first got them. Great bikes for the money. We'll made!!

Petite height will not stay fixed it…

Petite height will not stay fixed it turns side to side and also depresses all the way down and even when the seat is bottomed out the lowest setting it's still more than 30 inches off the ground which makes it very hard when you stop the bike to keep it upright the pedals are too close to the seat when you on the upstroke there's little to no room for your feet and they practically hit you in the bottom acceleration is slow for the strength of the battery and supposedly the 750 watt motor it behaves more like a 500 w other than that the assembly of the ebike was easy enough that's the reason I gave it to Stars instead of one

Yep, this is fun

Completely in love with my new bike. As a 54-year-old, brings 20 to 30 mile trips into the equation. Stable platform, very comfortable. Maxed out at 54 mph on a downhill. I am making quick sunset trips by bike that I have not done in a long time. Manual, pedal assist, full throttle, all delightful options.

First I'm glad I received the correct…

First I'm glad I received the correct part.So many times I have made orders and received the wrong parts from companies.

I had a grand total of 37 miles on the…

I had a grand total of 37 miles on the battery that came with the bike originally. Stored it inside for the winter. It refused to take a charge when I went to charge it this year. I purchased another battery an it came with a whole mew bracket to install. Obviously your company realized the original batteries where sub par. Ask for some kind of reimbursement and have never gotten a response.

Fast shipping and arrival

Fast shipping and arrival. Easy to assemble and a blast to ride. I feel like a kid again and I am enjoying getting exercise and fresh air.

EUY F8

Great bike and excellent customer service

Excellent product

I purchased this bike about six months ago and have already put 500+ miles on it. It is an excellent product and a lot of fun to ride. When there was an issue with the delivery, I received incredible customer service, and the team worked to rectify the problem immediately. I highly recommend this bike!

bike came super fast and in great…

bike came super fast and in great condition. a couple acessories took a little longer to arrive but customer service was helpful and kept me informed.

E-bike

I don’t believe it is Euybikes fault but I’m delivery never made it to me it was damaged in transit so they just returned it to them. I think they could have let me know sooner. Also before I ordered it they should tell you that when it’s delivered it will require a signature. Didn’t find that out until later and it was from shipping company.

What an awesome bike everything that I…

What an awesome bike everything that I thought it would be and more thank you

Last forever bike

My bike was delayed due to a FedEx issue. EUYBIKE responded quickly to my concern and resolve the issue. I tried the bike as soon it arrived, it was easy to build and after I tried it felt in love with it, is so smooth, good looking and most important very good quality. This bike will last forever. Strongly recommended.

Love MY Euy!

Customer service has great communication. This bike rides great. I took it on a 6 mile ride not long after receiving it with no issues. Had to refer to instruction booklet for the installation of headlight. I replaced the rear shock with one that gives more better on roots and rocks. I ride in the woods as well as greenways and have really enjoyed the bike.