Exante Diet (exantediet.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Rather sad that all the lovely flavours for shakes on our down to just three choices
Reply from Exante Diet2024-03-19
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Lovely meal replacements, tasty, filling and nutritious!
Lovely supplements, the shakes make tasty, filling and nutritious breakfasts for any day. Big fan of the meals in pots too, and the sweet and sour noodles. White chocolate and raspberry cookies are a decent size and delicious with a pot of tea.
Reply from Exante Diet2024-03-20
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A
Anthony Patton英国 · 2 reviews · Experienced 2024-03-18 ·
★★★★★
Company has now closed
Company has now closed, without any announcements or clarity on the website. Their customer service departments are non existent and I made an order without prior knowledge. As a result they have sold me something which is a) pointless as an ongoing weight loss tool and b) have no idea whether order will be fulfilled and as a result potentially lost money (well at least I lost something!).
Terrible. Do not order.
Reply from Exante Diet2024-03-18
Hello Anthony,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
I recently tried the Exante Diet program and have some mixed feelings about my experience. While the convenience and variety of meal options were appealing, there were several significant drawbacks that detracted from my overall satisfaction.
Firstly, I found that many of the meal replacements, particularly the shakes and soups, were excessively powdery and difficult to consume. The texture was off-putting, and it often felt like I was drinking or eating a chalky substance rather than a satisfying meal. Additionally, the lack of flavor in some items was disappointing, leaving me feeling unsatisfied and craving more fulfilling alternatives.
Furthermore, I encountered certain products that were not only tasteless but also elicited a strong negative reaction, making me feel nauseous and inclined to vomit. This aspect of the experience was particularly concerning and ultimately led me to question the quality and effectiveness of Exante Diet's offerings.
In terms of effectiveness, I did not experience the promised results as advertised. Despite adhering to the program diligently, I did not see significant changes in my weight or overall well-being, which was disappointing given the investment of time and money.
In addition to these issues, I believe Exante Diet could improve its product range by introducing a Halal-certified selection to cater to a wider audience. This would not only enhance inclusivity but also demonstrate a commitment to accommodating diverse dietary preferences and requirements.
In conclusion, while Exante Diet offers convenience and variety, the poor taste, texture, and lack of effectiveness of certain products leave much to be desired. I would recommend potential customers proceed with caution and perhaps explore alternative options that better align with their taste preferences and dietary goals.
Sincerely,
Reply from Exante Diet2024-03-18
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
S
Sophie Kinsley英国 · 5 reviews · Experienced 2024-02-01 ·
★★★★★
Product range severely diminished
I was a regular buyer with Exante for a number of years. I loved their bars and always had a couple a day.
You can no longer buy bars from them and they've given no explanation.
I've ended up shopping elsewhere and going to 1:1 Cambridge.
Reply from Exante Diet2024-03-14
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
I was given a new comer discount, which I was happy with, it was easy to browse through the items online and be able to choose the right product. I am looking forward for my order to make a new healthy start.
Reply from Exante Diet2024-03-14
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
What has happened to the lovely products? There doesn't seem to be any more milkshakes or smoothies in toffee caramel, caramel latte, and even strawberry flavours. How disappointing!
Reply from Exante Diet2024-03-13
Hello Jennifer,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Very fast service and great bonus gift great speedy delivery.
Reply from Exante Diet2024-03-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Working but the choice of products smaller this time
This is the third time of ordering and I know what I like, however I was disappointed this time to find that the salted caramel bars have been discontinued and there was only one choice hence the 4 stars. Otherwise the diet is easy to follow and more importantly working, after losing 7lb in the first week now losing a steady 2.5 to 3lbs a week
Reply from Exante Diet2024-03-12
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Used previously and shocked at how the variety of items are no more!
Lemon pancakes, raspberry and chia seed pancake and waffle mix...stocked up on berry yogurt before that's no more too!
Reply from Exante Diet2024-03-08
Hello KS,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Took a week for my products to arrive and when they did eventually get here, my order was wrong
Reply from Exante Diet2024-03-06
Hello,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Exante
What's happened to the porridge and caramel bars not much choice on here
Reply from Exante Diet2024-03-06
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
