About Fairybell
Data updated- Website
- fairybell.us
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 0% (0/12)
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Is Fairybell legit?
Fairybell (fairybell.us) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home & Garden and its reputation is good. 71% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
The trees are so Beautiful
The trees are so Beautiful. Very easy to place. Service getting delivered was top notch!
Great Product and easy to install
Great Product and easy to install. We are very pleased!
Doesn't look like the picture!
The installation instructions were not clear in setting it up. The diagram should have had written instructions along with it. Trying to install it in 20 degree weather is not pleasant, but this is the time of the year we use them. It is up but it doesn't look anything like the picture in the box. Sorry I purchased it!
cheaply made ,directions are weak and…
cheaply made ,directions are weak and seriously over priced .
Directions were awful!
Amazingly fast delivery
Amazingly fast delivery, and easy setup! Looks as good as the pictures!
Tree was advertised as 26’
Tree was advertised as 26’. My flagpole is 27’6” to the shiv, the 26’ Fairybell is 3’6” from that shiv and the bottom string is 18” off the ground. The directions are very vague to say the least, I will not recommend this product to others nor would I purchase another in the future.
Quick Delivery!!!
Replacement transformer
Thank you — the replacement part worked perfectly and came right way. Kept our holiday season merry and bright!!
We love our 20ft 2000LED with Luminous…
We love our 20ft 2000LED with Luminous Switch. Easy setup on our existing flag pole. Quick shipping Entire neighborhood loves it too
Fairybell offers unique and visually…
Fairybell offers unique and visually striking LED light decorations that look great for holiday and events. The designs are creative and stand out, but pricing can be on the higher side and installation may take some patience. Overall, the quality is good, but the value may depend on budget and expectations.
My issue hasn’t been resolved
My issue hasn’t been resolved. I have reached out multiple times. Thank you Bill Mayo
Prompt shipping of items.
Quick Parts Replacement
Ground sleeve broke during install. Customer Service sent a new one (was $14; out of warranty) and had in my hands within 3 days. Very satisfied.
I purchased a 26' flagpole for the…
I purchased a 26' flagpole for the Fairybell tree that I also ordered. When received, there were two straight sections, only one was required, and I was short a section for the pole. Also, the instructions could be much better.
No customer service number
No customer service number, May or may not receive an email. If you do it's the next day. Returned my product.
The remote doesn’t work
The remote doesn’t work. Replaced the battery with no success. App does not connect reliably and built in control options are minimal
Fantastic customer service
Fantastic customer service! They went above and beyond to fix our electrical issue!
The add was deceptive
The add was deceptive. Only in the fine print, would you have known that you weren't getting the flagpole as well as the lights.