Fanfreakz (fanfreakz.com) has a 4.1 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
I saw an ad on Facebook. I order the item which was advertised in Kentucky. I order the item and was told after I sent my payment that it was in China. I place the order on April 27th. I received the item on July 18th. A 12-week wait is one thing, however, I was stunned by the item. The photos that were used to promote the item are extremely different from what I had. However, the item was well made and surprisingly good. Customer service is not so great, I needed to use a 3rd party to get updated of my package. 12 weeks wait was frustrating.
CHINEESE GARBAGE! RECEIVED SNEAKERS WITH BIG WHOLE ON UPPER FABRIC. CONTACTED CUSTOMER SERVICE TO GET A REFUND. I'VE BEEN ASKED TO SEND A PICTURE OF THE WHOLE WHICH BEEN SENT TO THEM. AFTER THAT I NEVER GOT BACK FROM THIS DISHONEST COMPANY. I SENT THEM NUMEROUS EMAILS BUT GOT NOTHING BACK. I HAD TO DISPUTE THIS TRANSACTION WITH MY CREDIT CARD BANK. THIS IS STRATEGY OF MOST CHINEESE COMPANIES TO NEVER TAKE CARE OF THEIR CUSTOMERS. QUALITY OF THE SNEAKERS I RECEIVED IS VERY BAD BUT PRICE IS SOOOO HIGH $79.95. I COULD BUY BRANDED SNEAKERS WITH GOOD QUALITY FOR CHEAPER PRICE IN THE US. MORE OVER THE SHIPPING TIME WAS REALLY LONG 6 WEEKS!
THIS COMPANY DO VERY GOOD PICTURES BUT I GUARANTEE YOU'LL RECEIVE SHOES LOOKING ABSOLUTELY DIFFERENT THAN PICTURED. DON'T BE FOOLED OF THIS TRICKY SELLER DON'T BUY ANYTHING FROM THEM!!!
Takes forever for my idem to arrive , it still havent came yet I think they might be a scam !! everytime I cantact for support they send the same email not telling me where my idem is.....
I ordered 2 pairs of shoes from them. One pair arrived, and the other pair according to the tracking was shipped to California. Unfortunately, I stay in Illinois. Contacted the company it's been over a month I received one email from them stating that I may have received an incorrect tracking number, I have still yet to receive any other response or a refund or my shoes do not order from this company!
I am very disappointed in this company. I ordered a jacket from them well over 2 months ago and have yet to receive it. I received an email telling me the item had been delivered and to please provide them with a review for the quality of the item, their customer service etc... I have contacted them several times via email including their survey and have yet to hear back from them. I DO NOT RECOMMEND purchasing anything from this company as they appear to not care about customer service or producing the service they promise. I have purchased various items on line from competing vendors and have NEVER had this issue! don’t waste your time or money with this company as chances are you might end up getting scammed. Lesson learned.
I am so thankful to get my Tshirt though i was at first disappointed for the long delay of almost 2 months ! Today the 9th i got it and i must admit that your company is Classic and unique in its selections. But i experience alot of failure to view almost all of your commodities as your online web link is encypted after one opens for just a second. Please modify it . because i need to take other selections.
Once again Im so happy with my T-shirt.
Sincerely,
Rogers Malagala.
This company are a bunch of scammers.
I returned one of the items from my order dated 8th May 2019. The parcel arrived on the 26th of May. The very same day, I posted the return since the quality of the item was not satisfactory.
After being given a return address in Indonesia to which I posted the item on my own expenses,
On Sept. 10th, someone called Deasy from the support team acknowledged via e-mail the valid tracking of the parcel. Not receiving any further notice, I contacted the same Deasy on October 1st asking about the status of my refund. I received no answer.
On Nov 2nd, I contacted the Support Team again claiming my refund. Only 11 days later, on the 13th, said Deasy answered acknowledging the mistake and claiming he would "remind the team about my reimboursement". Two weeks later, today, I still have not received the refund.
This is an infraction of the company's own Return Policy as it appears in its website:
"Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days."
Think twice before buying at this company; you'll get subpar-quality clothes and don't dream of returning them and wishing for a timely return.
SCAMMERS.
I recently found this company online and I’ve been making a number of small purchases from them I find them to be very prompt efficient and reliable
And when there’s any issues they are quick to engage and assist and help you resolve the problem I would gladly recommend this to any of my friends
Thanks once again love every I purchased from you
IS THERE A LOWER RATING, TERRIBLE CUSTOMER SERVICE, NEVER RECIEVED MY ORDER AS I WAS TOLD THAT IT GOT LOST ALONG THE WAY AND THEY WOULD NOT REFUND MY MONEY (5 MONTHS NOW, $30 NOT REFUNDED
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