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Travel & Vacation

Fareshope

107 reviews

4.5107 reviews
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About Fareshope

Data updated
Website
fareshope.com
Category
Travel & Vacation
Location
United States · Houston
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
82% (9/11)
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Is Fareshope legit?

Fareshope (fareshope.com) has a 4.5 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.

What people say

S
Sudha Keerthi yendrathi · 2 reviews · Experienced 2026-07-29 ·

Direct help me in booking the flight

Direct help me in booking the flight : Derrick

r
ronald fruge · 3 reviews · Experienced 2026-07-29 ·

Vin was real helpful

D
Donna Christensen · 1 review · Experienced 2026-07-29 ·

Vin very helpful rep

Vin was very helpful in detailing how he will get our refund for our cancelled flight seats.

N
Nadine Walters · 3 reviews · Experienced 2026-07-29 ·

Excellent customer service Emma was…

Excellent customer service Emma was very helpful she got me the best deal for my family of three.

H
Himanshu Suthar · 1 review · Experienced 2026-07-27 ·

SCAM!!!!!!!!!!

SCAM!!!!!!!!!!! SCAM!!!!!!!! I wish I could give 0 stars!!!!!!!!!! Or Negative rating. They should not run this business how they are going to show their face to GOD!!!!!!! In my opinion, this company engages in misleading business practices and false advertising. This has been the worst flight booking experience of my life. I booked an emergency flight from Winnipeg to Toronto for July 31 after seeing an advertised fare of around $140. After booking, I received a call saying the advertised price was only a promotional fare. First, I was asked to pay $357, then I was told another promotion would make it about $225 which I agreed to. On July 25, they called me and told me that my ticket was confirmed. I trusted their word. Today, when I called because I had still not received my e-ticket or confirmation email, they completely changed their story. They claimed my ticket had never been confirmed and that the fare had now increased to $430. How can a ticket be confirmed one day and "never confirmed" a few days later? This makes absolutely no sense. To make matters even worse, they cancelled my booking without sending me any cancellation email, and I am still waiting for my refund. Every time I contact them, I get the same response: "Our backend team is processing it." No answers, no accountability, and no transparency. Based on my experience, this felt like misleading communication and false advertising. The advertised price was not honored, the information kept changing, and I was left without a ticket despite being told it was confirmed. I booked this flight because of an emergency, and instead of helping, this company caused unnecessary stress, wasted my time, and left me scrambling for another flight. **I strongly recommend that anyone considering booking through this company read all the negative reviews first and proceed with extreme caution. My experience has completely destroyed my trust in this busin

Reply from Fareshope2026-07-30

Dear Himanshu, We sincerely apologize for the inconvenience caused. Kindly share more details about your experience with us at [email protected], so our team can investigate the matter thoroughly and work towards a suitable resolution. Once we receive the necessary information, we will be able to assist you further and do our best to resolve the issue as quickly as possible. Regards, Fareshope

D
Debra Quinto · 1 review · Experienced 2026-07-28 ·

Great Customer Services

Vin, He was very professional, booking my flight and great to worked with. If I could give him a 10 star I would of. He was absolutely, such a great gentleman, to help me out booking my flight. I would recommend him to friends, and family to asked for him. Thank you, Vin!

Y
Yogita Dutta · 1 review · Experienced 2026-07-27 ·

SCAM!!!!!!!!!!

SCAM!!!!!!!!!!! SCAM!!!!!!!!! SCAM!!!!!!!! DO NOT BUY TICKET FROM THIS WEBSITE!!!! I strongly advise everyone to stay away from this website. I booked a flight from Winnipeg to Toronto for July 31. The original ticket price was $140. After booking, I received an email saying the fare had changed and I had to pay $225 instead. I paid the higher amount because I needed my ticket. Later, I was told that my ticket was confirmed. However, when I called today because I still hadn’t received a proper ticket confirmation, I was shocked to hear that my ticket was still not confirmed. They then told me the fare had increased again to over $400 and demanded even more money. When I refused to pay and asked them to cancel my booking, they told me I would receive a full refund. But I have not received any cancellation email, no refund, and no confirmation that my booking was cancelled. The money has already been deducted from my account, yet there is no proper record or resolution. This experience has been extremely stressful and unprofessional. Changing the fare multiple times after taking payment and asking customers for more money is completely unacceptable. Promising a refund without actually processing it is even worse. Please be very careful before booking through this company. I sincerely hope no one else has to go through the same experience. I will be reporting this matter to the appropriate consumer protection authorities and my bank if the refund is not processed immediately.

Reply from Fareshope2026-07-30

Dear Yogita, We sincerely apologize for the inconvenience you've experienced. Kindly share more details about your concern at [email protected], so our team can investigate the matter thoroughly and work towards a suitable resolution. Once we receive the necessary information about your experience, we'll be able to assist you further and do our best to resolve the issue. Regards Fareshope

H
Hans Dibobe · 9 reviews · Experienced 2026-07-28 ·

Vin was extremely helpful and very supportive

Vin was extremely helpful. He speaks gently and very hospitable. He is a valuable staff and I so much appreciate his help.

M
MM · 2 reviews · Experienced 2026-07-25 ·

Emma was incredibly helpful in ensuring that everything went smoothly, from booking to flight she made sure everything was taken care of.

Emma was incredibly helpful in ensuring that everything went smoothly in booking

y
y qg · 1 review · Experienced 2026-07-24 ·

Trevion was very helpful & very…

Trevion was very helpful & very informative,easy to talk to & answers all my questions

D
Donna Bisogno · 1 review · Experienced 2026-05-30 ·

Maui …

Finn was excellent but stay very clear from Maui Beach Vacation Club in Maui . Finn provided good customer service in a very bad situation.

A
Alextar Henry · 1 review · Experienced 2026-07-22 ·

Trevion have provided great information…

Trevion have provided great information and support for my ticket

s
stew0903 · 5 reviews · Experienced 2026-07-19 ·

Cancel a booking

Phoned Finn at booking.com to cancel a reservation I had made. He was very helpful and did it while I was online.

S
Shanice Gouwie · 1 review · Experienced 2026-07-19 ·

Thanks to Ema for helping me with the…

Thanks to Ema for helping me with the cancelation of my flight without paying any cancelation fee Thanks again Ema your customer service is polite and understanding

M
Massimbo Nathan · 1 review · Experienced 2026-07-18 ·

A very patient person

A very patient person. She did everything she could to help. Thank you Emma

l
luciana marchitelli · 1 review · Experienced 2026-07-18 ·

DO NOT BUY TICKETS HERE

DO NOT BUY TICKETS HERE. I found a hard to believe deal here and was about to purchase when I realized that it was probably a scam. They started to send me messages asking for the payment, and then they told me that the actual hard to believe price was just to hold the fare. The actual amount was higher than any of the flights I had seen on googleflights. Please do not book with this airline.

Reply from Fareshope2026-07-20

Dear Luciana, We sincerely apologize for the inconvenience you've experienced. Kindly share more details about your concern at [email protected], so our team can investigate the matter thoroughly and work towards a suitable resolution. Once we receive the necessary information regarding your experience, we'll be able to assist you further and do our best to resolve the issue. Regards, Fareshope

A
Andy Zurna · 2 reviews · Experienced 2026-07-15 ·

I was looking for flight last minute…

I was looking for flight last minute and was stressed out and luckily I called Fareshope and Rowan helped me out with amazing deals and catered to my specific needs and made my travel experience soo smoth. Very kind and care about customers

J
Juliana Dail · 1 review · Experienced 2026-07-17 ·

Trevion helped me greatly

Trevion helped me greatly. By helping getting the dates of my hotel stay changed.i appreciate his kindness greatly

M
Mirna El-Sayed · 1 review · Experienced 2026-07-07 ·

Friendly, transparent and excellent service

This was the first time I book through the site. I was impressed by the service and support I received from Knox Belmore - customer rep. He made the booking process so simple, explained and provided competitive pricing. I absolutely will use this service for our future bookings.

C
Circe Bromfman · 2 reviews · Experienced 2026-07-14 ·

costumer service

mr trevion was very efficiaant profetional and kind and paccient.helped us and solved all our needs.thanks e dreams to have such good people.