Fastport Passport (fastportpassport.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 73% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-12.
They deliver as promised. I needed my passport within 6 weeks so opted to pay for the 4 week delivery. They walked me through the process and provided frequent updates as to the status. I received my passport in less than 3 weeks. I definitely recommend this company.
Hello Cathy, Thank you for taking the time to share your experience with us. We appreciate the 5 star review. Have a wonderful trip!
Awesome experience!! Highly recommend. My husband and I were booked on a trip 6 weeks away and I realized last minute that my husbands passports was expired. Covid had the US Passport agency backed up as well. I looked all over the internet for options. Fastport Passport had a 2 week option. It was a bit pricey, but I needed it done in time. Their communication was great and very thorough. Make sure you go through your paperwork in detail and fill out properly. Ignore any of the negative reviews. This service is not a scam. They kept me informed the whole way through. I received my husbands new passport in 10 days!! Fastport Passport bailed me out of my jam. Thanks!!!
Thank you so much for entrusting us to serve are your passport expeditor. We appreciate you taking the time to review our service and share your experience with us. Have wonderful trip!
I needed an expedited passport for a trip to Israel. I paid for the 8 week turn around and it arrived right at 8 weeks. Great! Efficient! Affordable! Easy to track!
Megan, Thank you for taking the time to share your experience with us, we appreciate the 5 star review. Have a fantastic trip!
My wife and i needed to renew our passports. she found a place and went ahead before me. About two weeks later, i finally got my picture taken and went online and researched a good place. Fastport came up. I did it and it was painless and relatively quick. i'd say less than a month later i got my passport AND MY WIFE IS STILL WAITING FOR HER'S CUZ SHE WENT THRU A DIFFERENT COMPANY!!!
Thank you Mike for sharing your experience with us, we appreciate the 5 star review. Have a great trip!
When I placed the order, I was concerned that they would never deliver. I was concerned that the cost was high and the service disappointing. I was completely wrong. Every step of the way was professional, communication was outstanding and the passport came in the day they said it would. I would recommend this service to anyone. Well worth the price.
Thank you for taking the time to share your experience with us. We appreciate the 5 star review. Have a wonderful trip!
Quick, easy, and very simple. They made the passport renewal process a breeze.
Eric, Thank you for taking the time to review our service, we appreciate the 5 star review. Have a wonderful trip!
We were told by our local authorities it was impossible to get passport in less then 16 weeks. We paid for the 2 week service and received new passport on the 8th day. Unreal. Would highly recommend.
Thank you Brad for entrusting us with the expediting of your new passport. We appreciate the 5 star review. Have a wonderful trip!
Peggy, Thank you for the 5 star review, have a great trip!
Run away from them. Total rip off. They added time by taking a week. A few phone calls with long hold times, a representative who gave completely wrong information. I asked for a manager, they said would call back. A week later with no call. Submitted an email, no reply. Asked for a call by email, no reply. Paid $250 for them to put our trip at risk. Luckily a connection in Congress intervened and had the passport complete in 36hours. Still no call back from fastport. If you need something expedited, contact your representative in Congress. Do not give these people money.
Daniel, You purchased a six week service on September 6th, 2021. You knew your travel date when you chose our six week service so I am not sure where the vitriolic nature of this review stems from. Our records show that your passport was shipped to you by the Department of State on 10/07/2021.
Only four stars because I personally would have appreciated more communication throughout the process but I got everything the way I wanted and on time so I’m happy. 😊 I would use this service again!
Hello Courtney, We appreciate you taking the time to review our service. Unfortunately, once your documents get to the Department of State there is limited information to pass along until we have been notified that your new passport is on the way. We look forward to helping you renew your passport in 10 years. Have a wonderful trip!
I totally messed up by not paying attention to my passport expiration date-hit the panic button and meltdown mode. Took a deep breath, did some research and found you. I was a bit uneasy but read reviews and took the plunge. So happy I did! I got my passport back a few days before I expected it and believe I was kept informed of every step of the process. I did have a bad night the first night when I was waiting for all my documents from you to download. I couldn’t get them on my Mac so went to my son’s house and he tried with his Microsoft-he wasn’t getting them either. Had a sleepless night and he called me the next morning and said everything was there. I breathed a huge sigh of relief and hurried over to get them. Got them to fedex before the due time and kept my fingers crossed. VERY HAPPY Thank you so much-we will all enjoy our trip!
Hello Karen, Thank you very much for sharing your experience with us. We are so glad you and your family with be able to enjoy your well deserved trip.
I'll be honest, I was a bit skeptical about this service, but I desperately needed a passport for a birthday trip planned about a month in advance to Mexico. I did my due diligence by looking up reviews, checking if they had a real office, and all other ways to ensure this was a legit business. Their quick replies to their reviews was what made me take a chance. The whole process was fairly simple. Not only did they send me notifications about my progress along the way, but I got my passport delivered a day early! My only gripes were that the hold time on the phone was a bit longer than what I was used to and I didn't get a response to my support ticket, but other than that, I highly recommend this service!
Kel, Thank you for taking the time to review our service, we appreciate you sharing your experience with us. We are sorry that you experienced long hold times and that we did not respond to your support ticket. Have a wonderful trip and wish you a very happy birthday.
Easy and fast with excellent customer service. Highly recommended if you need your passport quickly or don’t want to deal with the stress of knowing it will arrive on time.
Hello Alyson, Thank you for taking the time to review our service. We appreciate the 5 stars and hope you have a wonderful trip!
This passport service is exactly as advertised. My passport renewal from start of application to receiving in mail took 5 weeks. It was definitely worth the extra expense.
Thank you so much for the wonderful 5 star review. We greatly appreciate your business and the kind words. Your words mean a lot to our company. Safe travels and remain healthy!
Great overall experience would highly recommend to anyone
Reyes, Thank you so much for the wonderful 5 star review. We greatly appreciate your business and wish you the best of travels.
I did receive the passport in the time frame promised. I do have one comment, however, the status of my order stayed on “received your documents and are reviewing them from Wednesday, when they received the documents (and the same day they obtained the passport) until the status changed to shipped on Thursday evening, leading to a full day and night of needless worry since they had the passport completed on Wednesday. Just sayin, it made me panic for 24 hours
Lori, Thank you so much for the feedback on your order. We appreciate it greatly and are happy that we were able to assist you in securing the passport. Safe travels.
At first I was confused about the process but the customer service rep explained everything I needed to know. I received updates on the progress of my passport delivery and received it back in a timely manner. I couldn’t ask for more. I was completely satisfied.
Dee, We are glad that we were able to exceed your expectations and deliver on our promise. Safe travels.
Absolutely outstanding experience. Alice was incredibly thorough and responsive with my case… Passport was delivered as expected in the amount of time as promised. I will recommend and use Fastport Passport in the future. FIVE STARS!
Erik, Thank you so much for the kind words of appreciation. We are glad that we could deliver. Have a great trip.
Exceptional experience. I was worried that I wouldn't get my passport in time but they made this so easy and FAST..highly recommend this company if you need a quick passport.
Dan, Thank you so much for the wonderful words of appreciation. We are grateful for your business and wish you safe travels.
They work exactly how they say, excellent attention, always answer our calls, the best!
Laura, Thank you so much for the 5 star review. We greatly appreciate your business and wish you safe travels in the years to come.
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