Fièra Cosmetics (fieracosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
The underlying concealer is too light. I wear medium . Very good customer service on this matter. I will be ordering again. Thank you
Reply from Fièra Cosmetics2026-07-13
Hi Paulette,
Thank you for taking the time to share your feedback. We're sorry to hear that the shade you received wasn't the right match for you. We understand that finding the perfect concealer shade can sometimes take a little trial and error, as undertones, lighting, and personal preferences can all play a role.
At Fièra Cosmetics, we offer a generous 30-day money-back guarantee because we want every customer to feel confident and supported in their purchase. We also offer a New Shade Offer, which gives you the option to try a different shade while keeping your current one to help you find your ideal match.
A member of our Customer Happiness Team will be reaching out to you directly to learn more about your experience and help guide you toward the best shade option.
We truly appreciate your feedback, as it helps us continue improving and providing the best possible experience for our customers.
Warm regards,
Victoria from Fièra Cosmetics
Your skin care keeps my skin soft and wrinkles are muted. The C- dark spot remover did not work for me, but I like the skin creams and cleansers very much. Even though I use the concealer, it is not as effective as another cream concealer that I have tried.
Hello Janice,
Thank you for taking the time to share your feedback. At Fièra Cosmetics, we offer a generous 30-day money-back guarantee because we want every customer to feel confident in trying our products.
We're sorry to hear that you don't feel the product worked for you. We'd love to get a little more clarity about your experience so we can better understand your concerns and determine how we can best help.
A member of our Customer Happiness Team will be reaching out to you directly to learn more and work with you toward the best possible resolution.
Warm regards,
Victoria from Fièra Cosmetics
This really a great concealer! I would say it’s the absolute best, but I am having a problem getting the perfect shade match. I bought two different shades my prior purchase; and I also bought two different shades my most recent purchase. However, I noticed that the formula seems to have changed. When I first purchased the product the package was black…now that the package is purple/beige the product seems more liquid. But I may buy yet another shade to try and mix the perfect concealer.
The products I have used were exactly as advertised. I have very sensitive skin, especially on my face. I am 74 years old and have protected my skin over the years. I would recommend these products. I would gladly send a photo
Hi Karen,
Thank you for taking the time to share your feedback. At Fièra Cosmetics, we offer a generous 30-day money-back guarantee because we want every customer to feel confident in trying our products.
We're very sorry to hear that you didn't see the results you were hoping for. Everyone's skin is unique, and sometimes a different product or routine is needed to achieve the best results.
A member of our Customer Happiness Team will be reaching out to you directly to learn more about your experience and see how we can best assist. We truly appreciate your feedback and the opportunity to make things right.
Warm regards,
Victoria from Fièra Cosmetics
Sorry, nothing to report or comment on - No noticeable change since I've been using night and day for two 1/2 months :(
Probably wont reorder anymore - so disappointed.
6/23/2026
Reply from Fièra Cosmetics2026-06-24
Hi Veronica,
Thank you for taking the time to share your feedback. We’re sorry to hear that you haven’t seen the results you were hoping for after using the product consistently for over two months.
We know how disappointing it can be when a product doesn’t deliver the improvements you were expecting. While many customers report visible benefits, we understand that skincare results can vary from person to person.
Your feedback is incredibly valuable to us, and we appreciate your honesty. Our Customer Happiness Team is always available to answer questions and provide personalized support if needed.
Thank you again for giving Fièra Cosmetics a try.
Warm regards,
Victoria from Fièra Cosmetics
So far I have loved all the products I have tried! They make a difference how my skin looks and feels!
I’m waiting on the next product I want to try, mascara!!! Looking forward to seeing what it does for my lashes!
Gaye Tomko
This makeup is so nice and easy to apply. Goes on smoothly with great coverage, and keeps your skin hydrated without sitting in wrinkles. Does not cake at all. Highly recommend.
B
Brenda · 1 review · Verified · Experienced 2026-05-28 ·
★★★★★
I was sent another refill and did not…
I was sent another refill and did not order any further product. I only ordered a 1 x refill. So, now I need to repackage it, send it back, pay for shipping, and hope you will reimburse me.
Reply from Fièra Cosmetics2026-06-19
Hi Brenda,
Thank you for taking the time to share your feedback. We’re sorry for any confusion regarding your recent order.
After reviewing your account, we can confirm that your original purchase was placed as part of a subscription program, which is why an additional shipment was processed. We understand how unexpected this can feel, and we apologize for any frustration it caused.
As a courtesy, we’ve gone ahead and cancelled your subscription to ensure no future orders are generated. We’ve also issued a refund for this shipment as a one-time exception, so there’s no need to return the product. Please allow 5–7 business days for the refund to appear on your original method of payment.
If you have any additional questions, our Customer Happiness Team is always here to help.
Warm regards,
Victoria from Fièra Cosmetics
