Excellent & professional customer service
Excellent customer service, including a phone call to me to verify that I was the direct buyer
About Firefly Bookstore
Data updated- Website
- fireflybookstore.com
- Category
- Events & Entertainment
- Location
- United States · Kutztown
- Status
- Unclaimed
- Last 12 months
- 53 reviews
- Replies to negative
- 0% (0/1)
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Is Firefly Bookstore legit?
Firefly Bookstore (fireflybookstore.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 53 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A Distracting Mess
Almost every page (well over 90%) of the book has been underlined, very sloppily, in pencil. That makes it distracting and annoying to the reader. I have never before purchased an older book with as many and unnecessary mark-ups as this book.
World the Best of firefly book store
Best little book store..
I dont live close to here but I visit everytime I am in town or send my daughter who is a student at the college to pick up my orders. They always have what I am looking for, the staff is so kind, and the prices are unbeatable. Its my favorite, quant little shop in Kutztown!
Fast service
Fast service, the product matched the description, and the ordering process was simple and smooth.
I loved it
I loved it! The packaging was great! The cover wasn't what I was expecting, but I was still pleasantly surprised with the version that I received. Overall, It was a wonderful experience!!!!
fast service
fast service, product as described, easy process to order
It is so useful for me.
Firefly Bookstore has a warm
Firefly Bookstore has a warm, welcoming feel that makes browsing a real pleasure. The selection is thoughtfully chosen, and the staff clearly care about books and readers alike. It's the kind of place you want to come back to again and again.
Very satisfied with customer service
While shopping with Firefly bookstore I inadvertently added a book that I already owned. After the sale was complete and I realized the mistake I wrote telling them what happened. They cancelled the order and refunded the money from the purchas within a couple of days. I believe this is the kink of customer service that brings people back to shop for other items.
Best local bookstore!!!
The staff is always so knowledgable and helpful. Everything is clearly marked and they have lots of puzzles, games and other gift ideas--funny socks etc.
The book is very good, well printed.
The book arrived quickly and was very nicely hand-wrapped
Book arrived in a timely manner and was…
Book arrived in a timely manner and was well packed. I follow your postings from mastodon online, which is how I found the book. Would like to suggest you add alt text to your images though. Good work otherwise.
Clan Urquhart Gathering VHS Tape
Clan Urquhart Gathering VHS Tape, was shipped out and delivered VERY quickly. And the tape works great. If you have more, I will definitely buy them from you. Thank you!!
Good selection of books
Good selection of books, easy online ordering, good prices and prompt delivery. Overall a very good experience.
Smooth transaction.
Smooth transaction. Reasonable price
Thanks
Thanks! Book arrived and looked great.
I had a typo in my address and Firefly…
I had a typo in my address and Firefly promptly informed me and I corrected it paid postage and the book still arrived in time . Thoughtful, efficient and professional. Thank you
Careful, reliable.
Book was nicely wrapped with care. I liked that. I imagined someone doing it.
Book arrived on time
Book arrived on time. It was well packaged to protect from damage, and was in exactly the condition listed. Perfect! 5 Stars. Would use this seller again!