Flash Rewards UK

Hello BlackBear, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found the platform easy to understand and that you were able to complete several deals. We apologize for the confusion regarding Rewards Giant and Flash Rewards, as well as the frustration you experienced with tracking and missing credits. We understand how disappointing this can be, especially after putting in significant time and effort. Please note that while some tracking issues can occur due to factors outside our system, we’d be more than happy to take a closer look at your specific concerns. We encourage you to reach out to our support team directly and provide any relevant details  so we can further assist you. We also appreciate your feedback regarding deal availability, support experience, and communication. Your comments are valuable and will be shared with our team as we continue to improve the program. Thank you.

Hi Gemma, thank you for your review. We're sorry to hear you've been experiencing difficulties with the ID verification step. ID verification is a required part of the claims process, and we'd love to help get this resolved for you. If you haven't already been in touch with our team, please do reach out to us directly using our so we can look into this further and determine the best next steps for you.

Hi Keira, thank you so much for the 5-star review! We are thrilled to hear that you’ve already received your first virtual card. Just a quick reminder regarding our program rules: we do have a household limitation policy in place. This means there is a required 60-day waiting period between reward claims for the same household.  You can find the full details regarding these requirements in our Terms and Conditions: https://contact.uplevelrewards.com/policies/terms

Hi Christine, thanks for sharing your experience. We’re glad to hear the redemption process was smooth and efficient. Deal availability and eligibility can vary, including whether an app has been previously installed. We also appreciate your feedback regarding communications. Thanks again for taking the time to leave a review.

Hi Kat, thanks for sharing your experience and for participating multiple times. We’re glad your rewards have been fulfilled and that our support team was helpful. Deal availability can vary over time depending on a number of factors, and we understand how that can impact progression toward higher reward levels. We appreciate the feedback. Thanks again for taking the time to leave a review.

Thank you for your review, Hazel! We’re glad to hear you enjoyed the games and were able to claim your £100 reward.

Hi Claire. Thanks for the 5 stars! We’re glad to hear you’ve had a great experience more than once and received your rewards both times.We appreciate you taking the time to share your feedback.

Hi Tinescha. Thanks for taking the time to share your review. We hope you enjoy the reward.

Hi Finley. We’re sorry to hear the experience felt unclear. Each deal has its own requirements and terms, which are provided before starting. Some deals may involve subscriptions or ongoing services, so it’s important to review those details directly before completing them. Our program tracks completion of those deals toward rewards, but any changes or cancellations related to a specific deal would need to be handled with that deal’s provider.

Hi! Thanks for your feedback.  Participants can choose to claim a reward once they complete the requirements for a specific level, such as £100. Starting the claim process finalises the reward for that participation period. Higher reward levels require completing additional deals, and the availability of deals can vary based on factors such as a participant’s profile, device, and prior activity.

Hi Jess! Thanks so much for the 5 stars! We’re glad to hear you had a great experience and received your £250 reward so quickly. We appreciate you taking the time to share your feedback.

Hi Clark.  We’re sorry to hear you ran into trouble. The claim submission page is currently working as expected, so this may be related to a temporary browser or device issue. Since Trustpilot reviews don’t include account details we’re unable to check your situation here. If you reach out through our member support form, our team can review your account and help make you with the next steps.  Here's the URL to submit a ticket https://contact.flashrewards.uk/contact

This participant was permanently suspended in 2025 following verified violations of our Terms and Conditions. That determination is final. Repeated reviews relating to the same disqualified participation are being reported to Trustpilot under their review guidelines.

Hi Charlene. Thanks so much for the 5 stars! We love hearing that you had a great experience. Really appreciate you taking the time to leave a review.

Hi Cori, thank you so much for the five-star review! We are thrilled to hear you’ve had such great success with Flash Rewards four times over. Your tip about reading the deal instructions carefully is spot on, and we are glad the £250 reward has been so useful for you.

Hi TJ!  We’re not able to review account details through Trustpilot, so we can’t check your deal status here. If Level 3 is still showing as incomplete, it usually means at least one of the required deals hasn’t tracked as completed yet. That can depend on the specific offer requirements and timing. Please contact us through our member support form so we can review your account directly and confirm exactly where things stand: https://contact.uplevelflash.com/contact Once we can see your activity, we’ll give you a clear answer on your status and next steps.

Hi Juan, thanks for the review. We’re glad everything worked smoothly and appreciate you taking the time to share your experience. Enjoy the reward.

We’re unable to identify an account based on this review alone. Reward eligibility depends on completing the required number of qualifying Deals within the stated timeframe and submitting a claim once eligible. If you have an active or prior account and believe there’s an issue, please contact our support team through the Member Support form so we can review it directly.

Hi A.H  We understand your frustration regarding your reward claim. To maintain the integrity of our platform, all participants must follow our terms. All participation is subject to compliance checks, and this account was disqualified because our system detected the use of a VPN or Proxy during your participation. Additionally, there was a mismatch in the personal information provided between your registration and your claim form. Because these security protocols were triggered, we cannot process your payout. These measures are in place to ensure all rewards are earned fairly and accurately.

Hi Karen. We reviewed this with Tremendous, the company that issues the Virtual Visa reward. They confirmed the card was active and that the issue is due to merchant acceptance limits that apply to prepaid Visa cards, which some retailers decline. If the balance remains unused, Tremendous has advised that you can request an exchange for a different reward type directly through their support team. We’ve followed up with you privately via your claim ticket to share these details. Thanks!