Flavor God Seasonings (flavorgod.com) has a 3.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 36% give 1 star; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
Horrible Customer Service, No Shipping After Over a Week.
Have sent three emails requesting shipping update and have received no response. Tried "human chat", but it just logs the question and says we'll get back to you. Will probably just end up canceling the order. I'm positive I can find similar products where they have a little thing called "customer service".
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Elsa Rivas · 2 reviews · Experienced 2026-03-01 ·
★★★★★
They never fulfilled my order
They never fulfilled my order. They sent a generic email long after my order should have been received stating they have a high volume of orders and are behind. They can't fulfill orders but continue to take our money and make new posts on social media. I finally had to request a chargeback through my bank. This is now fraud, they are literally taking peoples money, not shipping products, and not giving refunds. The only way to get your money back is to go through your bank. This is unacceptable.
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Michael Mckernan · 2 reviews · Experienced 2026-03-20 ·
★★★★★
1 star.
1 star.
Order #976460 — and based on what I’m seeing here, my experience isn’t unique.
I placed my order on March 21, 2026. By March 25, there was still no tracking or shipping update, so I requested a cancellation and refund. That request was ignored, and I was told the items were on backorder — which I had already made clear I did NOT want.
From there, it turned into a complete runaround. Multiple emails, little to no real support, no accountability, and no clear answers. I was eventually told the order was canceled and a refund was issued — but weeks went by and nothing showed up.
At that point, I had to involve my bank and dispute the charge just to get any traction. Thankfully, they were able to credit me back while they complete their investigation, and I expect the full refund to go through.
After reading other reviews here, it’s obvious this isn’t a one-off issue — it’s a pattern. Poor communication, delayed or nonexistent refunds, and customers being forced to chase their own money.
Bottom line: if something goes wrong with your order, don’t expect this company to fix it. You’ll likely have to go through your bank to get your money back.
Would not recommend.
I placed an order and even paid for shipping "insurance," and it's been a month, and I have not received my order. I wrote them twice: the first time, they answered, saying it was on the way; the second time, I have not heard back from them. I wrote them again tonight, so far nothing.
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Chris Largent · 2 reviews · Experienced 2025-12-23 ·
★★★★★
It's ALL hype
I ordered 12/23/25 and received the standard "large volume of orders" line. I was patient and waited a month with one e-mail to customer service during that time - got the same "large volume of orders" schtick. On 1/23/26 I stated that I would receive a notification of shipping or I'd notify the bank to stop payment on this fraudulent charge notify the BBB of the methods of business that are employed by this company. Seasonings are good, but no worth the hassle and the hype. Do better elsewhere.
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S Pitts · 1 review · Experienced 2026-02-13 ·
★★★★★
Customer service is trash
Placed an order two weeks ago, emailed customer service. All I got was “we’re working on your shipment”. Emailed again, no response. Called the number to customer service and it rings once and hangs up. This company is garbage.
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Jeff Sheets · 1 review · Experienced 2026-01-05 ·
★★★★★
Overpriced and Always on back order
Be ready, every time you order it's going to be delayed. They're supposedly always "back ordered" but don't tell you until after you purchase. Which means they never hold stock. The prices are high for the quality of seasonings. I would look else where.
An absolute scam. I ordered on 12/2 and received a thanks for your order email. I never got anything else. I emailed on 12/22 inquiring about shipping, tracking and status. I was told my order was on back order (how about communicating that???) but the items were on the way to the warehouse and would send immediately. It’s not 1/16 and I haven’t received anything. I’ve reached out 3x since and asked for a cancellation/refund and I’ve gotten no response.
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Ruk · 2 reviews · Experienced 2025-11-30 ·
★★★★★
They dont deliver
I ordered from them on November 30th. As of December 30th they haven't shipped my items. I emailed on December 20th and 25th asking what was up, no response. Ive contacted them on social media, no response. Ive texted and called the number they give you in their email to contact them, no response. At this point im initiating a chargeback as this company seems to be a scam now with no integrity to uphold their orders.
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Hannah Ford · 2 reviews · Experienced 2025-11-30 ·
★★★★★
Terrible customer service
I have used their products in the past and liked it. I placed an order Nov 30. As of Dec 29th the order still has not shipped.I bought this as a Christmas gift expecting it to arrive in time and when I saw it wouldn't come, I requested a refund. They said they were waiting on a restock of items. I dont want the items anymore, I just want a refund and they wont give it to me. There should have been a disclaimer on the website that processing times would be longer than expected because I would not have ordered knowing it would take this long.
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Mike · 2 reviews · Experienced 2025-10-06 ·
★★★★★
Quality seasonings but poor service
High quality seasonings. And their dessert toppers are bomb. I put them in a lot of things.
The only issue with the products themselves is that sometimes they’ll arrive caked so much that it’s one brick of seasoning in the shaker. So stuck together that you have to use a fork and work pretty hard to break it up. Shaking doesn’t even do it in those cases.
Order a month ahead of time and you won’t be disappointed. Expect them within a week, and you’ll be quite annoyed. Two or three times in a row now, my orders have been delayed by weeks. When I asked them to make it right and throw in an extra bottle or two, the response I got said they’re keeping an eye on the order closely, but didn’t even address my request. And this is on par with their customer service over the several years that I’ve used them for.
The customer service is atrocious! Placed one initial order that I contacted customer service about to make a change. Despite emailing, trying to reach via chat, and their text number, I ultimately had to escalate my dispute with PayPal for a full refund and order cancelation. Despite this, I attempted another order since I hear the seasoning are great. I paid for rush shipping and, of course, my package was delayed, so I again had to go through PayPal for a refund on my additional shipping costs. Once I received the order, 3 bottles were not fully sealed leading to product spilling all over the inside of the box, and they sent me two of the wrong flavor. I am attempting to reach out to them directly to fix this but don't expect them to do anything, so I'm sure I will have to escalate this with PayPal once again. I don't care how good these seasonings are.. I will NEVER order from Flavor God ever again!!
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C.John · 1 review · Experienced 2024-12-17 ·
★★★★★
Beware- no customer service
Placed an order on 12/17 and still have not received it. I have sent 3 email inquiries and have not gotten a single response. Order status on website remains “unfulfilled”. Tried calling and the number on their website is not going through. They have ghosted me at this point.
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Heather Franklin · 1 review · Experienced 2024-12-14 ·
★★★★★
Great product, horrible customer service!
I placed an order on December 14th as a Christmas gift for my husband—the website guaranteed delivery by Christmas Eve. As of today, December 29th, the status of my order is unfilled. I have reached out to customer service and still do not have any resolution or tracking information for my order.
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Dave Shebroe · 1 review · Experienced 2024-05-04 ·
★★★★★
Just awful service
They make a good product but they have absolutely no idea how to run a business.
The customer service is horrible.
I put in two orders almost three weeks ago, I still don’t have the products.
I’d advise everyone to avoid this place
They take your money, then you must beg to get your order
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DONNA · 10 reviews · Experienced 2024-01-02 ·
★★★★★
Best toppings ever!
My two favorite toppings are buttery cinnamon roll & pumpkin pie. I sprinkle both of them on my peanut butter toast every morning for breakfast. Yummy, yum, yum 😋. I have been using these for a few years now!
Taste great and fast shipping. Never had one problem.
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Keisha F · 8 reviews · Experienced 2023-09-26 ·
★★★★★
I'm very Disappointed with the smaller…
I'm very Disappointed with the smaller and skinner bottles. The Seasoning is already expensive. I faithfully purchased 6 bottles every other month. I'm not sure if I will continue. I really like the Seasoning but just not sure if it's worth it anymore going from 5 oz to 3.5 oz. That's a huge Difference.
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Mary Diaz · 4 reviews · Experienced 2023-03-12 ·
★★★★★
My seasoning I get from Flavor God are the Best!!
I use the seasoning in all my food. And they are delicious every time i cook I use them my husband loves me cooking with all the spices i get.