About FloorMatShop
Data updated- Website
- floormatshop.com
- Category
- Business Services
- Location
- United States · Hampshire
- Status
- Unclaimed
- Replies to negative
- 100% (3/3)
Do you own FloorMatShop? Claim this profile for free and start replying to reviews.
Is FloorMatShop legit?
FloorMatShop (floormatshop.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I am happy with the entire purchase…
I am happy with the entire purchase process through to the receipt of the floor mats. Every interaction was quickly and satisfyingly completed. Great Job!
Our product was done quickly and…
Our product was done quickly and efficiently. We're very happy with our new rug! :)
Your site was very easy to navagate.
Your site was very easy to navagate and place my order.
I have ordered mats from FloorMatShop…
I have ordered mats from FloorMatShop several times. Every mat I have received has been of the highest quality and my graphic turned out exactly as depicted in the proof.
The quality of the floor mats are…
The quality of the floor mats are outstanding. They trap sand and water before entering the house. To clean simply turn upside down and if needed rinse with a hose.
Easy to use.
Mats look great
Mats look great! Company kept us apprised of manufacturer delays all along the way.
PERFECT fit! Very high quality.
PERFECT fit!!! Very high quality. I will use them again for sure
EASE
EASE, excellent personal assistance from kate when I had questions.
It would be REALLY helpful if you would…
It would be REALLY helpful if you would show an image of what was ordered before so I can pick-up the correct previous order to order again for a different customer.
Awesome service!
The person who took care of me was awesome! She was do helpful and made the order VERY easy!!! Thank you!
Awful customer service experience
Awful customer service experience! Production time was delayed by months.
Reply from FloorMatShop2023-09-07
Hello John, Thank you for your order on FloorMatShop. We do apologize for the longer lead time on that particular logo mat. There was a back order of material at the factory level, which caused an issue for all companies who sell this particular product. I did review your account and I see our team emailed you 3 times providing updates about the delay. The plant no longer has a back order on the material that is used to make this mat.
I called in to repeat an order
I called in to repeat an order, the representative was very friendly and helpful.
Fast service
Fast service, good customer service.
I love everything about my rug.The…
I love everything about my rug.The color is perfect
Great Experience
Website was very easy to use.
Kate was a great help
This is something I need Iam hopeful it…
This is something I need Iam hopeful it will work
The floor mats are excellent quality…
The floor mats are excellent quality and were delivered quickly. I am very happy with this purchase.