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Written by the business, not verified by us.footyclassics.com (footyclassics.com) has a 2.9 out of 5 rating on OK.one, based on 352 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 53% of reviews are 1 star, a relatively high share; 1 of them were added in the last 12 months. Last updated 2026-10-25.
Ordered a shirt which didn't fit, I emailed a few times about a return or exchange and didn't get a single response. Horrible customer service, wasted nearly £40. I work in customer service myself and know it isn't that hard to reply to an email, so this is unacceptable.
I was a bit worried after reading other reviews, but I had a first class experience. The shirt arrived in 2 weeks, it's really good quality, my husband is so pleased with it - not so much with the Man Utd result!
Do not use this company No customer service Emails unanswered Bad fitting + Poorly Made No Returns Slip / Invoice with delivery Pathetic Effort
Brilliant communication waiting for shirt, the shirt arrived within 3 weeks but was damaged and had thread pulls over the front, I emailed as per instructions on website and nothing for a week now! Awful company to deal with when there's a problem nothing like they suggest they'll do on their site and no contact number given only email.
Having seen the reviews after I'd ordered I didn't hold out much hope!. The tracking number never updated for about 10 days with Royal Mail & they initially failed to respond to my emails at first. Finally had a reply stating that my order was now with Royal Mail & item was delivered approx 15 days after i ordered & can say I'm pleasantly surprised! I ordered a retro 90-91 Liverpool shirt with name, number on the back & arrived exactly how I ordered it. Quality of the shirt is excellent not sure if it is a genuine Adidas shirt but won't complain. I ordered a medium & was worried with the reviews on the sizing that it would be too big but fits like a dream. Very pleased with purchase & guess I'm one of the lucky ones to get their order.
Absolutely shocking service. Ordered 2 shirts, had tracking info sent that never updates,Royal Mail confirmed that the items aren't even in the country yet and its coming from a foreign carrier. 3 weeks passed and they have now stopped responding to emails. Thank god for Barclaycard is all I can say.
Avoid if u want to get ROBBED THEN COME TO FOOTY CLASSICS ordered 2 months ago still not top asked refund no answer took my £36 am fuming 😡 Folks PLEASE don’t buy from these SCAM PEOPLE u have been WARNED first time I have written a review as people need to know U get a Royal Mail dis patch number which don’t move for weeks in end iv been waiting over 2 months they don’t get back to u FOOTY CLASSICS UR A DISCRACE
Ordered a shirt about a 6 weeks ago still no sign of it arriving. I've emailed them and they just keep saying it's in transit. Now asked for a refund and they have not replied. Absolute joke . AVOID.
I’ve been searching for the Man Utd 2008 champions league winners for over 15 years! These guys sure delivered and made me a very happy bloke! Took 2 weeks but communication was great! The shirt itself looks brand new! Amazing quality will be using these again for sure! Thankyou!!
Sizing very small so needed the next size up but no response from emails when asking for an exchange. Very strange because when I was enquiring when the goods would be delivered they emailed straight back. The feedback on here suggests that exchanges and refunds are none existant! We now have a shirt that won't be worn as it is not the right size. Terrible customer service, I would not recommend this company at all.
Absolute joke of a company. Terrible customer service. Better off going elsewhere. Item not arrived after 6 weeks and no sign of a refund.
Absolute shambles of a company, I ordered a 1990 Manchester United shirt back in may. Which I never received despite tracking saying it was delivered. I spoke with Royal Mail which they opened a case and gave me a reference to hand to footy classics for a replacement to be sent. But after countless emails over the past two months with only two replies to say the item is delivered, I’m still no further forward to a solution to the missing item. No refund, no replacement and now no replies to emails. There customer care standards are appalling stay well clear of this company. Next step trading standards and citizens advise.
Brilliant website, brilliant customer service. The shirt was well packaged, free personalisation. All in all VERY happy with my purchase. Defo brought back fond memories of 1996.
Total joke of a company, don't reply to emails, no contact number how are you to arrange returns. This is against their own terms and conditions and statutory rights. Do not buy from them, total scam.
Really pleased with my 95/96 NUFC shirt, top quality item.
Just received my 1992 arsenal shirt and Iam very pleased with it ,the quality is great and the fit is perfect ,Iam 5ft 10 n slim build and the medium was spot on ..it did take about 3 weeks to arrive but it was worth the wait 👌
Great quality shirt for great price. Took a couple weeks to arrive but you cant really complain with free delivery I guess. Quick and informative reply to my email query also. Would recommend
Bought 7 shirts so far from Them and although they take a little while to arrive. They arrive and they are fantastic quality. They make the odd error but bare with them. Contact them via email and wait a day they do respond and rectify errors and have even shipped replacements very quickly. They love feedback and help from football shirt geeks like myself. I will certainly buy again from them.
Great quality delivered in very quick time- absolute bargain super impressed I’ll be back!
I bought a shirt from this company which didn’t fit me and I haven’t been able to get in contact with them for an exchange or refund. They haven’t responded to emails and they haven’t provided a contact number. There doesn’t appear to be any way to return items.
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