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Home Services

Foscam US

63 reviews

3.463 reviews
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About Foscam US

Data updated
Website
foscammall.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
58 reviews
Replies to negative
0% (0/22)
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Is Foscam US legit?

Foscam US (foscammall.com) has a 3.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 58 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Robert Vazquez · 1 review · Verified · Experienced 2026-02-17 ·

Have not received my order.

c
customer · 2 reviews · Experienced 2026-03-01 ·

Useless camera

Useless camera, have never been able to get it to connect via wifi, have tried 5g/2.5g, only thing it does is raise my blood pressure. Have 3 other wifi cameras that work flawlessly, tried Foscam because of the reviews…..JUNK!

M
Martin PLOTKIN · 1 review · Verified · Experienced 2026-02-16 ·

Good picture but problem operation

1. No user manual 2. Mail can't be configuresd to work with AOL. 3. FTP doesn't work.

D
Derek Kinne · 1 review · Verified · Experienced 2026-02-16 ·

This is my 7th camera from Foscam

This is my 7th camera from Foscam. All very nice products. Deliver exactly what is expected.

P
Petter · 1 review · Experienced 2026-02-11 ·

Nora Chau representative is a POS

Nora Chau Customer Service Representative is a POS. Over a week went by with this representative Screwing with my Doorbell camera DBW5 after working correctly for over 3 years and after a week of contacting support she feeds me some B.S. on my camera after i changed my Password and did 2nd authorization, everything started working ok! I've had problems with this representative before and have kept all records, She does NOT like America Or American people, Such B.S. "Hmmm I’m not buying any of your B.S. and I’ve reported you to Foscam management directly and you have mess with my Cameras for the last time! If you screw with my cameras one more time I promise you, you will regret it!!!!!!!!!!!!!!!!!!!!!!!! Now that I have changed my Password with 2nd Authorization all my problems went away immediate, Hmmmmm and in your email you never addressed the wrong Macs etc…. you are a POS Have a Nice Day! Peter " Foscam i will plaster this all over the internet to protect them against this Bad behavior of Nora Chan!!!!!!!!!!!!!!!!!!

T
Tom · 3 reviews · Verified · Experienced 2026-01-29 ·

Item and delivery date were as…

Item and delivery date were as described.

R
Ronald · 5 reviews · Experienced 2026-02-03 ·

Foscam Support was great in resolving…

Foscam Support was great in resolving the recording issue I had with one of my outdoor cameras. They responded to my request for support immediately and knew how to fix the problem. Nora Chau was my customer service representative and her help was greatly appreciated.

P
Peter Pooh · 1 review · Verified · Experienced 2025-12-18 ·

Order #30557 confirmed Dec 17

Order #30557 confirmed Dec 17, 2025 I was wondering where is my shipment. I has been more than a month, and I have not received any package, or not even a email for delivery. Please let me know what went wrong.

C
Christopher Bramlage · 1 review · Verified · Experienced 2025-12-18 ·

Great products slow delivery…

Great products slow delivery almost 3 weeks

D
David Ennis · 2 reviews · Verified · Experienced 2025-12-20 ·

They were great

They were great, there was a mix up on the shipping address, reached out to them and was shipped a new order immediately, I could not have asked for better service. Thank you so much for the quick response.

R
R. Jones · 2 reviews · Verified · Experienced 2025-12-22 ·

Good Camera

Easy to find my camera at a good price.

b
bk · 1 review · Verified · Experienced 2025-12-21 ·

easy set up using phone

easy set up using phone. wish it had a built in web server, like other Foscam i.p. cameras.

G
Gary · 2 reviews · Verified · Experienced 2025-11-21 ·

Enjoy great cloud service!

I purchased cloud service. While their delivery time with the access code Isn't immediate, ( I had to wait 24 hours) They come through in the end. Support is usually a 24 hr ticket time as well. (I imagine because of time differences: China vs. USA)

C
C Patterson · 1 review · Verified · Experienced 2025-10-30 ·

Super helpful and fast

Super helpful and fast! I couldn't be happier with my purchase and the support afterward.

E
Eric · 2 reviews · Verified · Experienced 2025-10-28 ·

Please bring back webpage to view camera

Not being able to access the camera via a web page is a major step backwards for me. It is not reasonable for guests to have to load the VMS software in order to see what's on a camera.

K
Kelly Harrison · 1 review · Verified · Experienced 2025-10-26 ·

I never received my camera

I never received my camera. Apparently, the package was lost. It has been two weeks now.

M
Modrtpdlr · 1 review · Verified · Experienced 2025-10-26 ·

Fast shipping

Fast shipping. Great product. Will be ordering more cameras.

D
Dennis Caratelli · 3 reviews · Verified · Experienced 2025-10-14 ·

Ease of use.

L
Larry Wilson · 3 reviews · Verified · Experienced 2025-10-18 ·

Need to be able to record to local disk…

Need to be able to record to local disk for ALL cameras FREE!!!!!!!!!!!!!!! Also the solar cams take forever to reconnect!!!!!!!!!!

R
Rhonda · 9 reviews · Verified · Experienced 2025-10-15 ·

Good experience

Good experience. Easy to use. Fast shipping. Good pricing.