Frameforest (frameforest.com) has a 4.7 out of 5 rating on OK.one, based on 39 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
I am so happy we chose Frame Forest to help capture our beautiful family memories in a way that everyone will see when they enter our home! The frames are made from beautiful wood, the photos are so crisp and clear, they were easy to hang, and they shipped fast and were thoughtfully packaged. Would definitely recommend
Reply from Frameforest2026-05-29
Thank you so much for taking the time to share such a wonderful review! Capturing special family memories is exactly why we do what we do, and knowing your prints are greeting everyone who walks through your door completely makes our day.
We truly appreciate your recommendation and hope you enjoy your frames for many years to come!✨
M
Megan Lewin · 1 review · Experienced 2026-05-06 ·
★★★★★
AMAZING quality
AMAZING quality, truly such crisp printing and the frames are so beautiful. These are heirloom items and I would order more in a heartbeat! So easy to work with and shipped fast.
Reply from Frameforest2026-05-25
We are absolutely thrilled to hear that!💕 Knowing that you consider them heirloom items means the world to our team. We can't wait to help you create more whenever you are ready!🖼️
Everything about Frame Forest was perfect. The ease of the site, the communication, the shipping, the delivery. I am obsessed with my frames. They turned out beautiful!!! I would 10000% order again! I have told everyone I know about them too 😅😂
Reply from Frameforest2026-05-23
Thank you so much for your amazing feedback, Kelsey! We’re really happy to hear everything from the website experience to delivery went smoothly and that you love how your frames turned out.
We truly appreciate your support and look forward to creating more pieces for you again in the future!
T
Teri Apuzzo · 2 reviews · Experienced 2026-05-01 ·
★★★★★
Quality and easy to order!
I just received my frames today. I am so impressed with the quality. I can’t wait to see the look on my son and daughter in laws face when they see their wedding pictures in these 20x30 walnut wood frames! I am not the most tech savvy person, but I can tell you the app for ordering made the process so easy-the whole process took less than five minutes from start to finish - Thank you frame forest -I’ll be back again to order soon!
Reply from Frameforest2026-05-03
Thank you so much for the lovely feedback! 💕 We are thrilled that you had such a smooth experience from start to finish! There is nothing better than a beautiful wedding photo to capture a memory, and we can’t wait for your son and daughter-in-law to see them! We look forward to helping you with your next order very soon! 😊
J
Jennifer Lemus · 2 reviews · Experienced 2026-04-23 ·
★★★★★
I had frames made for my home and fell…
I had frames made for my home and fell in love with Frameforest's work—the quality is spectacular. I recommend them to everyone; whenever people visit my home, they admire my photos
Reply from Frameforest2026-04-27
Thank you so much for the recommendation. There’s nothing we love more than hearing our frames are the talk of your home! 💕
I loved all my pictures except one. These are a group of photos of the old Tennessee bridge where I grew up. I’m moving to the river and doing renovations. I wanted a wall of the bridge. One of the pictures is just not clear but the rest look good.
Reply from Frameforest2026-04-27
Your 'bridge wall' sounds like a beautiful tribute to where you grew up! ✨ We’re so glad most of them look great. We’d love to help you get that one blurry photo looking just as clear as the rest for your new home! Our customer support agent will be in touch to get it sorted!
M
Ma. Lucia A. · 6 reviews · Experienced 2026-04-13 ·
★★★★★
These frames are fantastic!
These frames are fantastic! I honestly didn’t expect this kind of quality for the price. The wood is solid and sturdy, and they look much more high-end than I anticipated. Totally worth it.
Reply from Frameforest2026-04-15
We’re thrilled to hear that our solid wood frames exceeded your expectations. We take a lot of pride in offering premium quality at an accessible price, so it’s wonderful to know you feel they were totally worth it. Enjoy your new display!
G
Gary McLean · 2 reviews · Experienced 2026-03-30 ·
★★★★★
Beautiful print
Beautiful print, also the frame is very nice.
Reply from Frameforest2026-04-08
We are thrilled to hear that you love both the print and the frame. It was a pleasure creating this for you, and we can't wait to help you add more to your collection in the future! 😊
I LOVED MY PICTURES. The color of the wood, the picture itself, and the service was amazing. I’ll be ordering more soon.
Reply from Frameforest2026-03-16
Thank you so much for the kind words! ✨ We put a lot of heart into our frames, so knowing they have a spot in your home means the world to us. Can’t wait to help you with your next set!
K
Kimberly · 1 review · Experienced 2026-01-29 ·
★★★★★
First time ordering and I couldn’t be…
First time ordering and I couldn’t be more pleased with my framed photos of my family! Stunning! The frames are beautiful and the quality is amazing! Can’t wait to order more!
Reply from Frameforest2026-02-04
We’re absolutely thrilled to hear you love your framed family photos! It means the world to us to be part of something so special. 💕
We can’t wait to create more for you whenever you’re ready for your next order!
Shows a label was created for my purchase, however, I called UPS and they told me that no one from Frame Forest has requested a pick-up from UPS or no one has dropped it off at a UPS drop location. I’ve sent emails, no response from the company. First time customer, will be my last time ordering anything from this company. I will not recommend this company.
Reply from Frameforest2026-01-30
We’re really sorry to hear about your experience! We understand how frustrating it must be to see a label created without movement, and we want to get this resolved for you as quickly as possible.
Please send us a direct message with your order details so we can look into this right away and make things right.
We appreciate the opportunity to help and hope to turn this around for you.
K
Kathy · 4 reviews · Experienced 2026-01-15 ·
★★★★★
I love the 2 framed prints I ordered…
I love the 2 framed prints I ordered from Frame Forest!
The quality of both the prints and frames are outstanding.
It was a seamless process. Ordering was easy and I received my prints in less than 2 weeks.
I’m ordering 2 more!
Reply from Frameforest2026-01-29
Thank you so much for your kind words! We’re thrilled you love your framed prints and that everything arrived quickly and smoothly. We can’t wait for you to receive your next two 💕
Frameforest reached out to me to let me know when my canvases will arrive. I cant wait to see them. Very good customer service.
Reply from Frameforest2025-12-31
Thank you so much for the kind words! We’re really glad we could help and truly appreciate you choosing Frameforest. We can’t wait for you to receive them!😊
O
OG Trippple · 1 review · Experienced 2025-11-17 ·
★★★★★
Ordered two canvas prints and received…
Ordered two canvas prints and received them both in great condition and timely. Thank you Frame Forest! Great job
Reply from Frameforest2025-11-20
Yay! So glad your prints arrived safe and sound. Thanks for sharing your experience — enjoy your new canvases! 🎉
Absolutely fanominal product and even better customer service. I got photos printed for my 10 year anniversary and they came out better than I could have expected! Such a sentimental piece and they took care of me like a VIP!
Reply from Frameforest2025-09-16
Thank you so much for this amazing review! 💚 We’re beyond thrilled to hear your anniversary photos came out even better than expected, and it means the world that you felt taken care of like a VIP. Creating something so sentimental for such a special milestone is exactly why we love what we do.
Wishing you many more wonderful years and memories ahead! ✨
J
Jer W · 1 review · Experienced 2025-09-09 ·
★★★★★
Company will not reply to my emails
I've tried to contact the company to no avail. Their phone number is in Texas, their zip cade is in Delaware
That is a red flag. I've tried to contact the company by email no reply. I'm thinking I've been scamed.
Reply from Frameforest2025-09-11
We’re sorry to hear about your concern and appreciate you bringing this to our attention. 🙏 Transparency and customer trust are very important to us.
We’ve shared your UPS tracking details via email and Facebook chat — your order is confirmed in transit and scheduled for delivery on September 11. 📦
Thank you for your patience, and we look forward to you receiving your order soon. If you need anything in the meantime, our team is here to help.
R
Rimma · 1 review · Experienced 2025-08-20 ·
★★★★★
I’m so happy that I ordered this…
I’m so happy that I ordered this professional👌🏻 wood smells amazing beautiful photo frames for our family we love it so much everything was just perfect definitely will order in the future thank you🫶🏻
Reply from Frameforest2025-08-21
We’re so glad you love the frames (and that amazing wood smell 😉). Thank you for your kind words — we can’t wait to make more for you!💖
We’ve had some hiccups with our order but it has gotten sorted out quickly. Pictures are gorgeous
Reply from Frameforest2025-06-19
Thanks so much for your patience! 💛 We’re so glad everything got sorted — and even happier you love the pics! If you ever need more, you know where to find us 😊
My wife ordered several pictures that advertised as guaranteed by Mother's Day. It is now a week past and the status still says "preparing shipment". Not sure if they realize that Mothers Day was last week or if the guarantee is for Mother's Day 2026! Either way not happy and very disappointed.
Reply from Frameforest2025-05-18
Thank you for your feedback and sincere apologies for the delay — we completely understand how important it was to receive your order by Mother’s Day. We’re sorry we fell short this time.
We just responded to your email with an update and your tracking number. Your order is now ready and scheduled to ship very soon. Thank you so much for your patience and understanding. 🙏🙏
