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Public & Local Services

Funeralwise

63 reviews

4.963 reviews
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About Funeralwise

Data updated
Website
funeralwise.com
Category
Public & Local Services
Location
United States · Wilmette
Status
Unclaimed
Last 12 months
20 reviews
Replies to negative
100% (1/1)
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Is Funeralwise legit?

Funeralwise (funeralwise.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Meghan O · 2 reviews · Verified · Experienced 2025-07-23 ·

Quick turn around

Quick turn around. Good price. Unique product.

Reply from Funeralwise2025-08-21

Thank you so much for the feedback! We are grateful you selected us for such an important purchase. The Funeralwise Team

D
Denise Fanelli · 1 review · Verified · Experienced 2025-07-09 ·

Well made and natural

The urn I ordered was very well-made. It included a bag that I could have buried along with it, but I chose not to. There was a pin that secured the lid so even if I had fallen over, it wouldn’t have spilled. I was very happy with the purchase

Reply from Funeralwise2025-08-04

Thank you for taking the time to provide feedback! We are thrilled that you were happy with your experience. The Funeralwise Team

P
Pamela Rogan · 2 reviews · Verified · Experienced 2025-05-27 ·

Easy ordering

Easy ordering, quick delivery, more beautiful than picture when arrived, good quality, would use again an tell friends & family

Reply from Funeralwise2025-07-22

Thank you for the kind words. We are thrilled that you were happy with your urn. The Funeralwise Team

M
Maggie · 8 reviews · Verified · Experienced 2025-05-22 ·

Will buy another...

Of course, I haven't used 😌 I really liked the concept, presented in a tote, a sealed cover wrap around it. Not foreboding appearing as to its intended use. I will be purchasing another for my husband. I like the biodegradable concept. I have shared your link with others. My soul is at Peace with God, but in the natural, this has given me peace, also. Thank you!

Reply from Funeralwise2025-06-15

Thank you so much for the feedback. We are thrilled that you were happy with the product. The Funeralwise Team

K
Katie · 1 review · Verified · Experienced 2025-05-22 ·

Text Placement

Two main things: 1) The placement of the text was lower than anticipated/pictured. In the product images, there are two lines of text, so I expected my one line of text to occupy the first line pictured. Instead, it seemed to be printed to appear on line 2, with line 1 left empty. The placement felt awkward. 2) Would have loved a box to come with the larger product; only the smaller heart had a box.

Reply from Funeralwise2025-06-15

We are so sorry that the engraving wasn't what you expected. I will make sure to pass the information along to our customer service team. The Funeralwise Team

J
Js · 7 reviews · Verified · Experienced 2025-05-06 ·

Great at every step

From the first mistake i made in ordering 2 urns to the fast shipping the communication was great and the urn was perfect

Reply from Funeralwise2025-06-15

We are thrilled that you had a good shopping experience. Thank you for taking the time to provide feedback. It is extremely helpful. The Funeralwise Team

L
Lore · 1 review · Verified · Experienced 2025-04-11 ·

I reached out to customer service…

I reached out to customer service regarding an out of stock urn and they answered quickly! The urn we actually ordered shipped on schedule and was lovely!

Reply from Funeralwise2025-05-06

Thank you so much for trusting us with your purchase The Funeralwise Team

c
chantel brown · 3 reviews · Verified · Experienced 2025-03-31 ·

The beautiful urn

The beautiful urn was exactly what I thought it would be and was carefully packed

Reply from Funeralwise2025-05-06

We are so happy that your purchase met your expectations. The Funeralwise Team

Z
Zena B. Jolley · 1 review · Verified · Experienced 2025-03-03 ·

Appreciation

The first urn that was sent to me was damaged. A replacement was sent to me and I did not have to return the first one. I appreciate that.

Reply from Funeralwise2025-05-06

Thank you!

J
John Haines · 1 review · Verified · Experienced 2025-02-18 ·

I made a small mistake on what I wanted…

I made a small mistake on what I wanted on the piece, Chris called and asked about it. We straightened it out I thought. She called back and a little research showed a spellig difference on the original so we set it that way. It turned out beautifully What a great lady to work with under trying circumstances Thank You Chris

Reply from Funeralwise2025-05-06

Thank you. We will be sure to let our customer service team know you were happy with the service. The Funeralwise Team

S
Satisfied customer · 3 reviews · Verified · Experienced 2025-01-08 ·

Happy with delivery and quality

My scattering urn arrived early and in excellent condition. Was very pleased with the quality. It's now just sitting on hold until needed, so one item off the check list. Followup emails were thoughtful and helpful.

Reply from Funeralwise2025-05-06

Thank you for letting us know. We are truly grateful for your business. The Funeralwise Team

n
notmoose13 · 4 reviews · Verified · Experienced 2024-12-04 ·

Very nice product at a sad time

I received a lovely box for my beloved dog’s ashes. When your heart is broken, it’s nice for everything to be as ordered.

Reply from Funeralwise2024-12-31

Thank you. We are grateful that we could help even a little bit. The Funeralwise Team

U
Ursula Walker · 1 review · Verified · Experienced 2024-09-06 ·

We accidentally ordered a block from…

We accidentally ordered a block from different cute it was awful after getting refund we remembered we used funeral wise the first time and again they were excellent fast and such a ray of reassurance at a time of darkness for our family please do yourself a favor at your dark time and let them b a light

Reply from Funeralwise2024-12-31

Thank you for remembering us. The Funeralwise Team

D
Dane Allred · 1 review · Verified · Experienced 2024-11-19 ·

Excellent quality and care

This was precisely what I was looking for and arrived in a timely manner. The urn was exactly as pictured and even more beautiful and high quality in person. Packaging was very thorough protective. Care instructions provided with urn were very helpful. The temporary urn fit exactly as described. This purchase was everything as it was described to be, exactly what I was hoping for.

Reply from Funeralwise2024-12-31

Thank you for taking the time to let us know we were helpful. The Funeralwise Team

L
Lisa Stromberg · 1 review · Verified · Experienced 2024-11-08 ·

Beautiful urn and excellent customer service

Jennifer provided excellent customer service by continuously communicating with me throughout the ordering process. The urn I selected was beautiful and exactly what I wanted for my mother. I was on a time constraint and she helped me get it in time for the service. I appreciated her assistance!

S
SHEILA ESPINOZA · 3 reviews · Verified · Experienced 2024-11-06 ·

Shipping was fast & quality was…

Shipping was fast & quality was excellent.

R
Rhonda Root · 1 review · Verified · Experienced 2024-10-17 ·

The job was perfection

The job was perfection, I was very happy with my purchase. A beautiful resting place for my sweet dog. It arrived on time and quick. Thank you so much, 5 stars for sure, I would recommend to anyone!

P
Parking.com Customer · 2 reviews · Verified · Experienced 2024-09-17 ·

Exactly what I expected

Exactly what I expected. Thanks!!

R
Ronnie Elliott · 1 review · Verified · Experienced 2024-09-15 ·

Fast shipping

Fast shipping. Dimensions would have been helpful.

J
Just me · 1 review · Verified · Experienced 2024-08-09 ·

The product was delivered in a timely…

The product was delivered in a timely manner and was exactly what we was expecting thank you