Funzcity (funzcity.com) has a 4.4 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-05.
Great customer service good games and payouts
Hello, Thank you for your kind words! We're delighted to hear you've enjoyed our games, customer service, and redemption experience. Feedback like yours means a lot to our team. We appreciate your support and hope you keep having fun!
It’s a good casino, I like their games. I’ve won a little bit but not enough lol
Hello, Thank you for your review! We're glad you're enjoying the games and that you've already had a few wins. We hope there are many more exciting moments waiting for you. We really appreciate the feedback and hope we'll earn that fifth star next time!
I just recently joined but the platform has all of the best games and look forward to cashing in some winnings! I also really like the packages that are available to choose from, you get a lot value for the money!
Great value. Best selection of games and fast redemption.
Hi, It's great to hear you're enjoying the value, game selection, and fast redemption experience! Feedback like yours means a lot to our team and motivates us to keep improving. Thank you for your wonderful review and support!
Quick with all my questions tons of games hassle free cashout
Hello, Thank you for the fantastic feedback! We're delighted to hear our Support Team was able to answer your questions quickly and that you've been enjoying the wide selection of games and smooth redemption process. We truly appreciate you taking the time to share your experience!
Hi, We're so glad you're enjoying the variety of games available on our platform! We work hard to offer something for every type of player, and it's great to know that's been part of your experience. Thanks for sharing your feedback and for being part of the community!
Hi, We love hearing that! Keeping the experience simple, fun, and easy to enjoy is exactly what we're aiming for. Thanks for sharing your review and for being part of the our community!
Awesome customer service and great platform 👏
Hello, Thank you so much for the kind words! It means a lot to hear you're enjoying both our platform and the support from our team. Have fun, and we can't wait to see you back in the city!
I'm certainly not the first player this happened to. I am awarded free spins daily for logging in. I actually won a few coins with the free spins. Played another game, won a few more etc.etc.etc. 4 or 5 games later I hit a decent win on a game and a POP-UP pops up in the middle of the winnings count and says my winning are capped at 25 coins per rule 5.7. WHAT?? When I contacted support they claim and promotional coins have the 25 Cap for winnings. But I didn't win them with promotional coins, I won them with coins from free play that I HAD WON FAIR AND SQUARE. IT WOULD BE LIKE GOING TO A CASINO, PLAYING YOUR FREE PLAY AND HITTING 50 BUCKS. PLAYING A COUPLE MORE MACHINES WINNING A LITTLE MORE. PLAYING MORE MACHINES AND HITTING A $200 WIN. WHEN YOU GO TO CASH IN YOUR TICKET THEY REFUSE AND SAY YOU WON WITH PROMOTIONAL FREE PLAY. ITS THE MOST ABSURD, ILLEGAL, GARBAGE I'VE EVER HEARD OF. HOW CAN MONEY I WON FROM FREE SPINS, STILL BE PROMOTIONAL COINS?? THEY SHOULDN'T BE CONSIDERED PROMOTIONAL. YOU WON MONEY FAIR AND SQUARE AND FUNZCITY IS BASICLY SAYING ANYTHING WON WITH FREE PLAY IS NOT YOURS, ITS STILL PROMOTIONAL, WHICH IS REDICULAS. THEY SHOULD BE FORCED TO SHUTDOWN FOR ILLEGAL PRACTICES. THEY DECEIVE THEIR PLAYERS INTO THINKING YOU CAN ACTUALLY WIN MONEY WITH FREE PLAY. IF YOU BUY A PACKAGE FOR $49.99, GO AND PLAY SLOTS, WIN, GO TO TRY AND CASH IT IN, THEY WILL ONLY AWARD YOU 25 COINS IF YOU HAVE EVEN 1 PENNY OF COIN IN YOUR ACCOUNT WON WITH FREE PLAY. THIS SHOULD BE ILLEGAL. THEY SHOULD AT A BARE MINIMUM BE FORCED TO DISPLAY THAT YOU CAN'T ACTUALLY WIN ANY REDEEMABLE COINS WHILE HAVING ANY FREE PLAY IN YOUR ACCOUNT. ALSO, COINS WON WITH FREE PLAY ARE STILL PROMOTIONAL COINS, THEIR NOT YOURS. ITS A SHAM, A SCAM, AND VERY DECEIVING. I HEARD A LAWYER OWNS THE SITE, SO NOT SUPRISED THEY FINEPRINT THE RULES ABOUT WINNING. JUST WANT TO LET OTHER PLAYERS KNOW, DO NOT PLAY AT THIS LOUSY PLATFORM. IF YOU WIN, THEY WILL FIND AN EXCUSE NOT TO PAY YOU. THEY SHOULD BE FORCED TO SHUTDOWN FOR DECEIVING PRACTICES. I WON FAIR AND SQUARE ON THEIR SITE WITH COINS I WON FROM 8 FREE SPINS AND THEY STILL CLAIM THEIR PROMOTIONAL COINS. COMPLETE RINKY DINK SITE, DON'T PLAY THEIR FRAUDULENT FREE PLAY AND DON'T SPEND MONEY ON SUCH A DECEIVING SITE. I HEARD A LAWYER OWNS IT, NEED I SAY MORE. I WOULD GIVE -10 STARS IF I COULD. ANY POSITIVE REVIEWS ARE PROBABLY COMPANY PEOPLE. STAY AWAY, CHEAP, DECEIVING, AND WILL TRY AND FIND SOME EXCUSE NOT TO PAY. IF YOU WIN ANYTHING AND STILL HAVE MONEY WON FROM FREE PLAY STILL IN YOUR BALANCE, EVEN THOUGH YOU MADE A PURCHASE, THEY WILL DENY YOUR WIN ABOVE 25 COINS, WHAT A JOKE. STAY AWAY FROM FUNZCITY, FUNRISE, PLAYTANA, AND A FEW OTHER PLATFORMS. SAME RULES, SAME DENIALS FOR FAIR AND SQUARE WINS. I HAVE GATHERED ALL THE INFORMATION AND AM GOING TO FILE A COMPLAINT WITH MY STATE ATTORNEY GENERAL. THEY SHOULD BE FORCED TO PAY THE TOTAL WINNINGS OR BE SHUT DOWN FOR DECEITFUL PRACTICES AT A BARE MINIMUM. IN ALL INTENSIVE PURPOSES, THEIR TAKING THE TOTAL I WON FAIR AND SQUARE AND KEEPING ANYTHING ABOVE 25 COINS. THEY ONLY AWARD FREE COINS AND FREE SPINS SO THEY CAN USE THEM TO DENY VALID WINS FROM THEIR SLOTS. A TOTAL SHAM OF A SITE, STAY AWAY
Hi, We understand why this situation felt especially frustrating after you continued playing and saw your balance grow. Free Plays are provided as free activities on our social gaming platform, and when winnings originate from these activities, the applicable redemption amount may be limited under our Award Rules and Terms & Conditions. Making a purchase does not automatically change how winnings that originated from free activities are treated for redemption purposes. We understand that this distinction may not have been clear during your experience, and we appreciate you sharing your concerns about it. If you have any questions about how the rules applied to your account, our Support Team will be happy to assist.
Fun games and good payouts and fast cash outs
Hi, Love hearing this! We're so glad you're enjoying the games and that your redemptions have been quick and smooth. Thanks for being part of the FunzCity community!
I have so much fun playing the array of games
Hello, It's wonderful to hear you're having so much fun exploring our game selection! Creating an entertaining and enjoyable experience is exactly what we aim for. We really appreciate you taking the time to leave a review. Hope you continue enjoying everything we have to offer!
Hello, Thanks for the wonderful review! We're happy to hear you're enjoying the games and our promotions. Hope you keep having a great time on the platform!
One star because support was responsive but pushy and finally closed my account after asking several times to just close it. Otherwise a total waste of money and 0 stars, at $2 spins not one bonus over 300+ dollars..
Hello, We're sorry this was your overall experience. We appreciate you recognizing our Support Team's responsiveness, and we understand how disappointing it can feel when the results don't meet your expectations. Each play round is independent, so previous results don't affect future ones. If you'd like us to review anything about your experience or the account closure, please reach out to our Support Team at [email protected].
Hi, Thanks for the awesome feedback! It's great to know you're enjoying your time on our platform. We hope you continue having a fantastic experience!
The games are nice
Hi, Thanks for the great review! We're so glad you're enjoying the games and appreciate you taking a moment to share your feedback. Have fun, and we hope you keep finding new favorites!
Hello, Thanks for the awesome feedback! We're happy you're enjoying the games and having a great experience on our platform. Have fun, and thanks for being part of our platform!
Hi, Thanks for the fantastic review! We're happy to hear you're having fun and enjoying the games every time you visit. Wishing you plenty more great moments on the platform!
Hello, Thanks for the kind words! We truly appreciate your support and are happy to have you as part of our community. Wishing you lots of fun ahead!
Great value for the money and great promos
Hello, We love hearing that you're enjoying both the value and the promotions on our platform! Thanks for taking the time to leave such a positive review. Have fun, and enjoy everything we've got in store!
Hi, Love hearing that you're enjoying the games! Thanks for the fantastic review and for sharing your experience. We hope you keep having an amazing time with us!
209 reviews matching
