About GearUP
Data updated- Website
- gearupbooster.com
- Category
- Events & Entertainment
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 504 reviews
- Replies to negative
- 92% (115/125)
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About this business
GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.
Written by the business, not verified by us.Is GearUP legit?
GearUP (gearupbooster.com) has a 3.6 out of 5 rating on OK.one, based on 592 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People frequently share that the software is extremely helpful for reducing annoying lag and stabilizing connections during intense online multiplayer gaming sessions. Users really appreciate how intuitive and easy the application is to set up, making it simple to enjoy smooth gameplay without technical complications. However, some reviewers were not happy with the overall performance, noting that the tool failed to fix packet loss or lower ping on specific servers. A few other people also felt frustrated when their free trials unexpectedly converted into paid annual subscriptions before they could properly evaluate the service.
Auto-generated from all reviews of this business. For reference only.What people say
Why do you automatically deduct money…
Why do you automatically deduct money from my Visa account? I have disabled automatic payments multiple times during periods when I wasn't using the service, yet suddenly—after a month or two—you automatically charge me again.
Reply from GearUP2026-09-17
I'm really sorry for the trouble and confusion this has caused. I understand how frustrating it is to be charged when you've tried to disable automatic payments. If you'd like, I can personally help review your account status, stop any further charges, and arrange a refund if needed. Please email me directly at [email protected] so I can help resolve this as soon as possible.
I tried cancelling the subscription…
I tried cancelling the subscription before the 3 day trial ended, I told them there was no way to cancel the subscription through the means they say but they still charged me for a product, that doesn’t even work.
Reply from GearUP2026-09-17
I’m really sorry for the trouble you’ve had trying to cancel, and for being charged despite your efforts. That’s not the experience we want for anyone, especially if GearUP wasn’t helpful for you. I can help resolve this by reviewing your account, cancelling your subscription, and arranging a refund if needed. Please reach out directly at [email protected] so I can make this right for you.
Does what I want from it so it's great…
Does what I want from it so it's great but reason for 4 stars is that sometimes the ping increases on some games and that makes it unstable, issue where I experience this with Valorant. Sometimes it 151ms then it's 220ms. It's not often but does happen.
Pleasantly Surprised!
Honestly, i was not really interested in this tool. But as an OCE player i tend to have issues connecting well to other servers, but Gear up actually worked amazingly for my needs and i am considering using it full time!
just my opinion
just my opinion mu adjust pls
its good
its good, gearup gives me good ping
Reply from GearUP2026-08-25
Thank you for your feedback. We're glad GearUP is giving you a good ping. If you ever have questions or need support, feel free to reach out at [email protected]. Enjoy your games!
ts shit cool as hell
well cool that your app lower pings in every game thought only few
Easy to use and getting a much better…
Easy to use and getting a much better connection.
The connection is sometimes disable
The connection is sometimes disable, and the country I selected was not reflected or connected to the different servers. Otherwise, usually it works well.
Reply from GearUP2026-08-25
Thank you for your feedback and for highlighting both the positives and the issues you’ve experienced. Occasional disconnections and server mismatches aren’t what we want for GearUP users. We’re always working to improve, and I’d be happy to look into your setup or help with server selection so you get more consistent results. Please reach out to me at [email protected] if you’d like assistance or want to share more details.
all good
all good, but seems i cant see any diff
there is a ping spike issue
there is a ping spike issue. not reasonable price but easy to use.
Reply from GearUP2026-08-25
Thank you for sharing your feedback. Sorry to hear about the ping spikes and your concerns with the pricing. We want GearUP to provide real value for you, so if you'd like help optimizing your connection or want to discuss your experience further, please reach out to [email protected]. We're here to assist.
No refund, no customer support
I downloaded GearUp in order to play Where Winds Meet on oversea server. It does reduce my ping from 200+ to 110+. I purchased one year membership since it works for me. But I later found on the second page showing that the game is free. It looks like they had some sort of agreement with the game company so I can use GearUP to boost the game for free. I realized I have paid for the membership for nothing! I tried contact thire customer service for a refund since I only used it for a day. At least partially. But then I found there is no way to access the "exclusive customer support" which advertised in the app. I sent them an email but they never reply. I know I'm the one to blame for purchasing the membership without looking closer. But then I found out how difficult to contact them in person. They don't care about users after they got the money. Just beware.
Reply from GearUP2026-08-25
Thank you for sharing your experience, Sam. I'm sorry for the confusion with the membership and how hard it was to reach customer support. That's not the level of service we aim to provide. I want to personally help review your case and see what can be done, including refund options. Please email me directly at [email protected] so I can assist you further.
Not stable ping
Singapore's vlr ping not stable ( can be my ethernet problem ) but i wish it can adapt can auto choose the best server
Reply from GearUP2026-08-25
Thank you for your feedback and suggestion. We're always looking for ways to improve GearUP, and your idea about having the tool automatically select the best server is very helpful. Sorry to hear about the unstable ping in Singapore, sometimes local network issues can contribute, but we'll keep working to enhance our adaptive features. If you have more details or want to discuss this further, please reach out to [email protected].
mainly used it for roblox since the…
mainly used it for roblox since the servers kept relocating me to somewhere else instead of around asia but it was great too on the other games i played and it never hurts to improve you're connection whenever you can.
Not bad to use
Tis Fine
Its Good. Its Works.
A Reliable Tool for a Smoother Gaming Experience
I've had a great experience with GearUP Booster. It has helped improve my connection stability and reduce lag while gaming, especially when connecting to servers that are far away. The setup is simple, and the service is easy to use. I also appreciate that the performance is consistent and reliable. Overall, it's a useful tool for anyone looking to improve their gaming connection and have a smoother experience.
it lowered my ping
it lowered my ping. no other extra thing or whatsoever that would make a ping optimizer annoying. straight into business. js one click then they will automatically optimize the rout. i love it!
pure crap do not use it
Reply from GearUP2026-08-07
Sorry you had such a disappointing experience. We want to help make things right, whether that’s technical support, a refund, or optimizing your setup. Please reach out to [email protected] and let us know what kind of help you’d like.
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