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Events & Entertainment

GearUP

ClaimedCollecting reviews

592 reviews

3.6592 reviews
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About GearUP

Data updated
Website
gearupbooster.com
Category
Events & Entertainment
Location
Singapore
Status
Unclaimed
Last 12 months
504 reviews
Replies to negative
92% (115/125)
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About this business

GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.

Written by the business, not verified by us.

Is GearUP legit?

GearUP (gearupbooster.com) has a 3.6 out of 5 rating on OK.one, based on 592 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently share that the software is extremely helpful for reducing annoying lag and stabilizing connections during intense online multiplayer gaming sessions. Users really appreciate how intuitive and easy the application is to set up, making it simple to enjoy smooth gameplay without technical complications. However, some reviewers were not happy with the overall performance, noting that the tool failed to fix packet loss or lower ping on specific servers. A few other people also felt frustrated when their free trials unexpectedly converted into paid annual subscriptions before they could properly evaluate the service.

Auto-generated from all reviews of this business. For reference only.

What people say

Useless not doing any thing

Reply from GearUP2026-02-25

I’m sorry it felt useless to you. That’s definitely not the experience we want anyone to have. If the service didn’t improve anything on your end, I can personally help review your setup or arrange a full refund if you prefer not to continue. Please contact me directly at [[email protected]] with your GearUP UID, and I’ll take care of it for you.

they stolled me 1 years of memberships,many proofs

i do a trial of 3 day and the end of 2nd day they debited frm my visa card 1 years of services 60$+around..so ok they no wanna refund,but the most is not that its that the guy no wanna give me the services it mean its litterally a robbery that you go jail in many country..the guy asking me proof i show ban statement with the date of trial end ,the ammount debited,them compagny name in Singapor and all and after 40 email he stil asked me " a proof" lol i said the proof is that look ur account this xx day you have my name with my money..what proof i can give more than bank statement..i have all screenshot of convo and if someone can help me to make them be in them local Police station,coz was full open robbery without any shame. SCAM i cant understand the many good review.. edit: i contact in email and send the ban transaction with name of them compagny ,the date and the ammount at my name and surname...but asq i know was a scan intented ,dont know why on me,mqay i m not alone. because been more than 7 month and i gace up but as i today play agin and bought a service like gearup make me think about them 50* scam coz its huge ammount and is annoying to repay for same service. if they denied even with proof pls " @trustpilot edit 1: since i contacted the email as they mentionned in comment the 11 februar,i receive 0 response while they react to my comment here in few hours..........

Reply from GearUP2026-02-11

I’m really sorry to hear how frustrated and upset you are. I understand how serious this feels, especially when money has been charged and you believe the service wasn’t provided properly. I would like to personally review your case and resolve this correctly. If the charge was made during the trial and there has been any misunderstanding, I’m willing to: • Re-check the billing details • Confirm your subscription status • Arrange a refund if applicable Please contact me directly at [email protected] and include: • Your GearUP UID Thank you.

your support team doing so slow i already show my bill and i said i pay for 3 month and i have discount and they not accept to give me my money back or my membership

i write ticket support for my membership i already pay but u guys sent me the email that u guys cancel my membership and i gonna have my money back and no one support me for that and keep ask me to wait

Reply from GearUP2026-02-09

I’m really sorry for your bad experience — this is not what we want for our users, and we’re actively working to improve. I’d like to personally help make this right. I can offer technical support, a full refund, or other compensation, depending on what you prefer. Please contact me at [email protected] and include your GearUP UID so I can assist you as quickly as possible.

Cost could be a bit less

I play Aion 2 in Taiwan, is helps with the ping 170 (w/o would be around 200) Update: 04.02.2026 A popup appeared saying that if I wrote a review I would get 4-6 days of free GearUp. The review is there, but the free days aren't.

Reply from GearUP2026-02-09

I’m really sorry for your bad experience — this is not what we want for our users, and we’re actively working to improve. I’d like to personally help make this right. I can offer technical support, a full refund, or other compensation, depending on what you prefer. Please contact me at [email protected] and include your GearUP UID so I can assist you as quickly as possible.

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