Absolutely amazing customer service
Absolutely amazing customer service. Easy to get ahold of, took care of all my need la and fast. The ring is also perfect.
About Gema&Co
Data updated- Website
- gemaandco.com
- Category
- Shopping & Fashion
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 55 reviews
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Is Gema&Co legit?
Gema&Co (gemaandco.com) has a 5.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 55 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The customer service was absolutely…fantastic!
The customer service was absolutely fantastic! My fiancée and I love her ring so much, but I was even more impressed with the customer service! I was stressing out about getting this ring around midnight and sent an email with inquiries about the ring and got a response in less than 30m! Liz Weaver was most helpful in answering all of my questions about the ring and ensuring accommodations for a wider shank width! I would recommend this site and my ring specifically 100 times over!
Great customer service
Great customer service. Liz was great to work with and responded to all my questions in a timely manner. My ordered arrived with no glitches and the ring quality was great.
Great
Wonderful y
Great customer service
Great customer service, super responsive. The solo ring was perfect for my wedding band.
MY DREAM RING
I ordered a customized band with a low setting, and it turned out absolutely perfect. It’s the most beautiful oval solitaire, and the pavé stones along the sides add just the right amount of sparkle without taking away from the center stone. The setting sits low, which makes it comfortable for everyday wear but still super elegant. I’m genuinely obsessed with how it came out and couldn’t be happier with my ring.
Custom Wedding Band
Very communicative and helpful throughout the design process and timeline on when my ring would be arriving to me. Very good customer service and overall very happy with my wedding ring purchase!
I could not be happier with my… EVERYTHING
I could not be happier with my experience. It was great to work and communicate with a real person from start to finish. Liz was very responsive and made sure all of your questions were answered. I was going back-and-forth between some of the diamond sizes and she was quick to send me videos of each to compare. She kept you up-to-date on the production and shipping of the ring. It is hard to find that type of customer service with online shopping these days. We wanted to upgrade my engagement ring, and this ring is absolutely stunning!
Three Time Customer!
We have used Gema&Co three times and will continue to do so. We love their work and their efficiency.
The customer service was great
The customer service was great. The estimated shipping date was spot on!
1,000% would trust and buy from again
The website was super easy to navigate, which was extremely helpful for someone who has never ring shopped before! I had a few back and forth emails with customer service and each person was informative and kind. It made me feel like I was sitting on a room working face to face with my jewelers. My rings are beautiful and exactly what I hoped for. Thank you, thank you!!
In love with the place
In love with the place, very friendly staff
"Class" is the best word to describe…
"Class" is the best word to describe this store
Excellent quality and great…
Excellent quality and great communication, ordered a custom necklace from Gema&Co and couldn't be happier
This was the best experience
This was the best experience, very easy to work with, no headache, very friendly, package arrived on time. The ring was amazing my fiance loved it. This was the best deal you will ever find!! 100% worth it
Thank you!
I reached out to Gema & Co after scouring Reddit to find a reputable moissanite jewelry company that was within my price range. I worked with Liz via email for 4 weeks to make my custom wedding band. Despite what some people have said online, there is no extra fee to alter the CAD, which was a relief because I had to clarify some details of the design. I took a gamble and opted out of the 3D resin print because I was in a time crunch, but it worked out! When I reached out for an update a week before my event date, they were honest, which I appreciated. Because of a setting issue with one of the stones, they took an extra day to make the ring and they expedited shipping to me to make up for this, all free of charge. I am ultimately incredibly happy with my finished band and it fits perfectly with my engagement ring (from a different company). I appreciated how Liz asked for the specs of my engagement ring to ensure that the band would fit around it too! Although going back and forth via email can be a pain, their communication was timely and open. The price is pretty unbeatable and I'm glad they offer a no-interest split payment program! Thanks Gema & Co!
It was amazing this review is made…
It was amazing this review is made solely based on first glance and appearance, it is absolutely stunning, I would 100% recommend this company to people, I was scared at first if im gonna be honest but you will not regret it and its an amazing buy.
Gema&Co met my inquiry with a LIVE…
Gema&Co met my inquiry with a LIVE person and not a chat bot. They made sure they could design and deliver on the design I needed. They kept in touch the entire time every step of the way and I would recommend their work and services to anyone who asks me about engagement and wedding rings. Thank you for making this special moment become a reality.
Gema & Co is the absolute best!
Gema & Co is the absolute best! Liz helped me with all of my questions and was incredibly responsive and understanding. Buying an engagement ring can be stressful because of all the options stones, sizes, quality, everything but Liz guided me through each step and made the experience so much easier. Their prices are very affordable and the craftsmanship is top of the line. I’m beyond happy with my ring, and I will definitely be recommending Gema & Co to anyone looking for an engagement ring.
Had a great experience with Gema&Co…
Had a great experience with Gema&Co from the beginning. Great customer service, fair prices, and the ring is even more beautiful than I could imagine! Very happy with my anniversary gift!