Geoforce
We have had Geoforce GPS units for years. Customer service has always been good. A couple of the units are sensitive, but overall units have been reliable. We were even able to locate a stolen truck with the GPS.
About Geoforce
Data updated- Website
- geoforce.com
- Category
- Electronics & Technology
- Location
- United States · Plano
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 25% (4/16)
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Is Geoforce legit?
Geoforce (geoforce.com) has a 3.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 25% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
No Response to queries
I have sent emails to the billing department requesting information and assitance and have receioved no response
Timely and professional
Timely and professional. Best part, with the bulk update support, it saves me a lot of time. Thank you.
If you could send us the invoice on…
If you could send us the invoice on time. It is 9/11 and still no invoice.
quick responses when requested.
Answered my question without going through several people or areas.
Take long time to get answer or call…
Take long time to get answer or call for what should be basic answer for a company
quality service
Excellent teleconference. I learned a lot from the guys. I will reach out to them again.
Friendly and Helpful.
Great Customer Service !!
Geoforce went above and beyond
I think my dealings with them have gone really well. David has responded to my requests and the trackers turned up in a timely manner.
Equipment is Ok but service is excellent
To be brutally honest, we have had some issues with the devices themselves. They can sometimes be a little finicky and quit reporting or be too sensitive in some of the parameters. However, Caitlin Murray has always been my go-to lady at Geoforce and she's great. They should change her name to Johnny because she is ALWAYS Johnny On-The-Spot when i have issues. Geoforce gets at least an extra 1 1/2 to 2 stars just due to her customer service.
It doesn't get any better than Hieu.
quick response
I can not solve my problem at all I…
I can not solve my problem at all I didn’t get what i want it’s zero
Reply from Geoforce2023-08-04
Hello. Thank you for calling this to our attention. Someone from our team will be reaching out to resolve your billing issue.
Getting a response from the Geoforce…
Getting a response from the Geoforce team is not easy. It took weeks to speak to a human and I still did not get an answer to my question. I'm not fond of their automatic subscription renewal process either.
Commitment to return phone calls by a…
Commitment to return phone calls by a certain day with no call back and no resolution. Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provided. Set up started on GPS system based on our needs, contract signed months ago, no call back on when updated system will be set up. Billing started after contract signed with a substantial increase but no new devices sent. Several months of incorrect billing with emails to request review, commitment made to follow up but no call backs. Very poor communication.
Reply from Geoforce2023-08-01
We appreciate your feedback and Geoforce wants to ensure a positive experience. We have reached out to work on getting your issues resolved.
The lady listened properly and…
The lady listened properly and understood what i was trying to say
Sill working at it
Good morning
Reply from Geoforce2023-07-05
Hello. We apologies that you're having issues with account setup tasks. We have open tickets with our support team who have reached out today, and we also are working on having out Training team schedule some time with you.
Very bad customer experience order…
Very bad customer experience order device one week ago received but got wrong harnesses again ordered harnesses it has been one week haven’t received correct harnesses my truck is parked in yard for 2 week thinking g about cancelling contact but stuck due to contract
Great product
Quick response. The hardware is absolutely incredible.
Company rep was helpful
Company rep was helpful. She followed up with progress.