Exceptional Customer Service
Customer service with help finding the right parts. Sent order FedEx next day when I paid for ground shipping.
GermanAutoParts.com (germanautoparts.com) has a 5.0 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Customer service with help finding the right parts. Sent order FedEx next day when I paid for ground shipping.
Great Service!! Fedex wasn't able to deliver package as they do not come into my area until after closing. Talked to (Mark) at GermanAutoParts on Friday to make them aware of situation as Fedex was returning shipment. GAP had the parts on my doorstep by Sunday afternoon! Thank You VERY Much for going above & beyond!!!!!!!
Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worked outside business hours so my order can be shipped out on time. The parts were delivered and installed and worked great so far. Thanks!
The transaction was great; it’s just the ‘two day air’ delivery was not on time and missed the person who was supposed to bring the parts back to ZA for me…
Thank you for your order. We are sorry you did not received the order when you expected it, we just took a look at the shipping and see you had selected FedEx Next Day Air and the package shipped and delivered in one business day as scheduled. We received your order on Sunday the 3rd, it was processed and shipped on Monday the 4th and was delivered on Tuesday the 5th. Please be aware that orders placed over the weekend when we are closed or after shipping cut-off/close of business will not leave until the next business day. Please feel free to contact us if you have any further questions or concerns.
Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoParts.com!
I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and was assured the part would arrive on Monday. It arrived as promised, worked perfectly, and I had plenty of time to install it and test it before leaving on my long trip. I highly recommend this seller.
I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easily navigable and accurate. I would highly recommend this parts supplier. Eric Francis Kuhnen
67 reviews matching