Giftbasket.com (giftbasket.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 47% give 1 star; The business has replied to 10% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.
My aunt loved her gift basket from this company. It was the perfect birthday gift!
Thank you for your order, we are happy to hear that your aunt loved her gift basket. We look forward to working with you again in the future!
Always made easy to order!! Everyone who received the gift loved it!!
Thank you for your order, we are happy to hear that the recipients enjoyed the gift! We look forward to working with you again in the future!
It is very nice looking and more robust than anticipated.
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Basket arrived on the day promised and my friend really loved the products in it. Thank you!
Thank you for your order, we are happy to hear that your friend enjoyed our products. We look forward to working with you again in the future!
Delightful gift for my daughter-in-law and son as they wait for Daughter #2!
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
This is the first time I have ordered from this company. It indicated I would receive a 10% discount and gave me a code. When I put in the code, it said that the code could not be applied to my order. Very disappointing that they offered a discount and then did not apply. Also, their shipping costs are outrageous.
Thank you for your order, we apologize that the discount code didn't work. Please call us at 1-888-631-9695 and we'll adjust this for you!
Easily found the perfect gift for a dear friend's 65th birthday. Shipping charges were pretty high and for that reason I couldn't hit the 5-star button.
Thank you for your order, we're happy to hear that you found the perfect gift on our website. You can call our customer service number at 1-888-631-9695 to ask about current promotional codes to help alleviate the shipping costs. We look forward to working with you again in the future!
Nice website platform, easy purchasing process. Thanks!
Thank you for your order, we are happy to hear that our website is easy to navigate. We look forward to working with you again in the future!
The ordering went well! If all else goes as well I will be back often! Thank you!
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Order this basket twice by mistake. Was told the would cancel this order GB38589. Instead order was canceled and I was charged for 3 baskets instead of one. Will not be ordering from you again. I will let everyone know what a rip off you are. Also you say I get a 10% discount when I put the code in that you sent me it would not take it. Very very unhappy customer. Carol Bicknell
Thank you for your order, we apologize for the inconvenience. This situation has been rectified, if you have any questions please call us at 1-888-631-9695.
Great customer service over the phone I called because the shipping info on the site was confusing - they think ther eis a glitch. The customer service person was great at helping me find an item in the price range I wanted to spend.
Thank you for your order, we are happy to hear that you had a positive experience with our customer service team. We look forward to working with you again in the future and we're always happy to assist!
Great value. Great products
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Super fast shipping, exactly what I wanted, packages nicely. Thank you!
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Thank you for your order, we are happy to hear that our website is easy to navigate. We look forward to working with you again in the future!
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Delivered as described and beautiful
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Ordering process was very user friendly and quick!!
Thank you for your order, we are happy to hear that you are satisfied with your purchase and found our ordering process to be user friendly. We look forward to working with you again in the future!
Poor service at every step of this order. When I placed the order, I was promised that it would be shipped out the same day, however it didn't ship out until three days later. When it did arrive, it was poorly packed and several of the items in the box were damaged. My inquiries to customer service were ignored, and I never received a response. I would never order from here again, and I actively discourage anyone from doing the same.
Thank you for your order, we apologize for your experience. Please contact our customer service number at 1-888-631-9695 so we can make this right!
Not very happy. The shipment missed its date in the event that I needed it for came and went. I’ve sent an email trying to contact you to get a refund and send the baskets back but no one has answered me back. Very bad customer service. I feel your company does not care about the customer.
Thank you for your order, we apologize for the inconvenience. Please call us at 1-888-631-9695 and we'll make this right for you!
Had a great experience with this company.
Thank you for your order, we are happy to hear that you are satisfied with your purchase and our company. We look forward to working with you again in the future!
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