GiftCardRescue.com (giftcardrescue.com) has a 1.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 71% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
L
Lorraine · 1 review ·
★★★★★
Do not buy electronic cards!!!
All of my cards (American Eagle Outfitters and Sports Authority) got stolen by other unknown people.
100% Non trusted company!
Reply from GiftCardRescue.com2016-06-09
Hello Lorraine,
I apologize that you were a victim of fraudulent gift cards. This is a very strange case as the cards were from different suppliers. We do have a 24 hour time period for you to return policy in case this happens. According to your account, you reported this 6 months after you made the purchase. I do apologize for any inconvenience this may cause.
R
RJ Tolat · 1 review ·
★★★★★
Sent them the gift card was approved never saw the check
Ridiculous company stay away from them. I have sold them 3 gift cards the order was processed and approved . They were going to send me a check 2 weeks ago still nothing. Called them numerous times and also emailed them no response. It is a FRAUD COMPANY. DO NOT DO BUSINESS WITH THEM.
Reply from GiftCardRescue.com2016-06-15
Hello RJ,
Your payment is in process. Please refer to our payment timeline that is on our website. At this time, you are still within the designated time frame for checks to arrive.
https://www.giftcardrescue.com/questions
Thank you
H
Haojun Zhu · 1 review ·
★★★★★
Never received my payment and no response
I sold several ExxonMobile gift cards to gift card rescue. I mailed the cards the same day after creating the selling order. They did not receive my mail after 3 weeks? I sold cards to other merchants and get my check within a week! They eventually did confirm receiving my gift cards and 'processed' payment, and claimed check will be received in 3-7 business days. Notice that the two orders produced two checks in two SEPARATE mails. Now it is almost three weeks after 'payment processed' and I still have not received the payment. I emailed multiple times and was assured they did mail out the checks. So, the story is, two checks both lost in mail? Seriously? I doubt they even mailed out the checks based on other reviews! If I do not hear from them within the next week, I will resort to BBB. Stay away!
k
kent · 2 reviews ·
★★★★★
horable coustmer service! Never got paid for my GC
I had a GC that i wanted to sell so i went with Gift card rescue because of shark tank. The price they were giving was basically the same as all the others. I sent my card in and it took about 2 weeks for them to process it. Then then they sent an email saying its been processed and payment will be on the way within a few days. It is now around 3 weeks later and no payment! I have wrote and called with no replies. I even contacted them trying to see if they received my card with no reply. The phone system has no message and just rings, even during business hours. Its been about a week with no reply in writing and they even say in there automatic message that it will be 1-2 business days!
I really want to be paid for my GC. Unless they can make this right with me, i will certainly never recommend or use this company again. I used another one in the past to buy GC and they were great. Great service, super fast delivery of GC i bought. I think they were gift card zen out of CO. I'll go with them in the further probably.
C
Christy · 1 review ·
★★★★★
Horribly slow service and no way to speak to them.
I have read many of the other reviews, unfortunately after I mailed my gift cards. I placed my order on 5/18 and mailed the 2 gift cards within a few days. Then 5/29, I received a "friendly reminder" that my cards had not been received yet. I have yet to get confirmation from them that they have my cards and of course I have no check. These cards were worth over 900 and I am supposed to be getting me over 700 back. Does this company really think it's ok to drag out payments like this? Also I've emailed 4 complaints and called numerous times with no answer and then finally a click and a hang up. If I don't receive a response within another day and my check within 1-2 weeks, I'd be happy to join others in a class action lawsuit!!
w
wen · 2 reviews ·
★★★★★
fraud gift card and slow review/refund process
I use to have good experience with this website and bough a couple good giftcards from them before. I recently have purchased a plastic gift card that should worth $200, but within a month when i went in store for purchases they told me the account of this card was closed. How embarrassing. I called the customer service of the giftcard issuer, they told me the original transaction to purchase the giftcard was not authorized by the credit card bank.
I told GCR about it, mailed the card back for refund and more than 3 weeks has passed but there is no answer nor refund!
I think GCR just lost my trust...
Reply from GiftCardRescue.com2016-06-06
Hello Wen,
I have sent your request to higher management and they will add the refund credit to your account by the end of the day.
Thank you
M
Meh · 1 review · Verified ·
★★★★★
Unresponsive Customer Service
GiftCardRescue.com has really competitive pricing on discounted gift cards. I am dissatisfied with their customer service. After emailing to check in on what looked like a double-withdrawal from my credit card account, I received an automated response saying someone would get in touch with me in a couple days. No response, no anything. The burden of challenging double charges shouldn't be on the burden of the customer. Period.
Reply from GiftCardRescue.com2016-06-06
Hello Tiffany,
The double charge was probably under "pending payments" on your credit card statement. One of these will drop off and you will not be charged double. If you continue to have a problem, please call customer service and they will be able to immediately assist you.
Thank you
C
Customer · 1 review · Verified ·
★★★★★
Needed some follow up but worked at the end.
I had to make multiple calls to get it processed. Didnt get any response initially event an email to them wasnt responded. Got to speak to someone at the end and was able to use the card in the store though its meant for online. Do I buy it from giftcardrescue next time? Yes i would.
Reply from GiftCardRescue.com2016-06-06
Hello,
Thank you for the feedback. Your order was on hold due to a name discrepancy, next time you order you will not have a problem if the credit card name and the account holder name matches.
Thank you
K
Kevin · 1 review · Verified ·
★★★★★
zero customer service
If there is a problem with getting a bad card, or batch of bad cards, and sometimes there is, they will not respond to emails or phone calls. No matter how many you send, not even automated responses. I have had problems for about 4 months getting these guys to refund bad cards. $2000 worth. When the cards work, they are fine, but for the savings and convienience it has it's downfalls
Reply from GiftCardRescue.com2016-06-06
Hello Kevin,
I do apologize for the delay in your refund. We are in the process of cleaning up our refund process to make refunds happen faster and easier. What is the order code of the order you are trying to get a refund for?
Thank you
W
William Criner · 1 review · Verified ·
★★★★★
Excellent buyer experience
I have purchased discounted gift cards from Gift Card Rescue for several years. They continue to improve their service and are very competitive with other secondary market sellers. I have never sold them cards, so I am not familiar with that part of their business.
S
Sam · 1 review ·
★★★★★
READ THE OTHER REVIEWS! TOTAL SCAM
I bought $235.10 worth of Home Depot E-gift cards from them. 2 days later when the e-codes should be available, I get an email saying I need to call in to verify the account. I call them on two different numbers multiple times, never getting a response. Each time the phone just rings and rings for well over 10 mins (I think it was 13 mins each?). I call them back the next day, same thing, and on my third try on the second number, ten more minutes of ringing later, I FINALLY get someone. He puts me on hold for another 10 mins, and then hangs up on me. I call back, no response. No email, no phone call back, nothing. Every E-mail I sent after that got no response.
My account needed to be verified, but they had no issue charging the card beforehand and had no interest in refunding the money after. Luckily my credit card company gave me my money back at their expense by issuing a chargeback. I gave them their chance to avoid the chargeback fee by answering me back and providing my cards or refund, but they just ignored my emails and phone calls. I hope others follow suit and issue chargebacks so they get hit with more fees and end their fraudulent business.
Reply from GiftCardRescue.com2016-06-01
Hello Sam,
I do apologize that you were unable to get in touch with customer service. Your account was placed on hold due to a name discrepancy on your account. The name on your account must match the name on your credit card for your order to be completed successfully. This is a policy in place to protect our customers accounts from being hacked and used fraudulently. We will resolve the chargeback with your bank and your account will be blocked from use.
Thank you
J
John Henry III · 13 reviews ·
★★★★★
Why do they make you wait for ecodes?
I need my ecard right away. GiftCardZen, Raise, SaveYa, and Cardpool all give you ecodes right away (i.e., within an hour), so why does GiftCardRescue.com make you wait "a few days" to get your ecard? Per GiftCardRescue.com's 5/2/16 reply to Duncan: "If you want an ecard sent immediately call customer service and they will release it with no extra charge." I just tried calling Customer Service, and the phone rang for about 11 minutes(!!!) before I got a recording saying I needed to leave a message for someone to call me back "within the next business day." And GiftCardRescue.com's website doesn't explain how long you should expect to wait for your ecard (so I assumed it would be sent immediately). Now I guess I'll have to cancel my gift card order. Very Frustrating!!!!!!!
Reply from GiftCardRescue.com2016-06-01
Hello John,
I am having a customer service agent reach out to you today to check in with your order. I do apologize for the delay. We were closed on Memorial Day, which is why you didn't receive your card till Tuesday the 31st of May.
Thank you
j
james. · 1 review ·
★★★★★
Awful
Sent my cards in April 27th. Didn't "get there" until May 13th. Asked for a picture of my ID, A utility bill, and my receipts for the purchase. Provided all of that. Then they asked for a copy of the credit card I used for the purchase. Other websites have about a two week turnaround time. This is coming on one month with no end in sight. I doubt I get my money or my cards back. I feel as if I have been entered in a fraud scam and will changing my account and debit card numbers.
Reply from GiftCardRescue.com2016-06-01
Hello James,
We have rejected your gift cards for purchase. Please send in a self address stamped envelope, as stated in an email sent on 5/31/16, and we will mail your gift cards back.
Thank you
K
Kerrins · 1 review ·
★★★★★
I wish I had read the reviews
I wish I had read the reviews before I tried to do business with them. I was in need of cash, and even though they only offered less than 50 cents on the dollar, I wanted cash instead. So I sent my stuff in. They "lost" it. Finally it shows up but now they refuse to accept it. But they are so gracious as to say I can donate it to them...use someone else.
Reply from GiftCardRescue.com2016-05-25
Hello Bret,
Please reference our Terms & Conditions: https://www.giftcardrescue.com/terms-and-conditions.
Our fraud team may reject any order if they have reason to suspect the gift card not be adequate for resale. You received an email on 5/19 with instructions on how to have your gift card returned. Please send a Self Addressed Stamped Envelope and we will mail you gift card back. If we do not receive this return postage within 30 days this order will be considered abandoned.
I do apologize for any inconvenience that this may have caused.
Thank you
F
Farida Tashtoush · 3 reviews ·
★★★★★
So sick and tired of running after this company for my money!!!!
Same story as everyone else', I been running after this company that owes me $400.00 for some gift cards I sold to them since Februar. Called and left over 15 mmessages and voice mails. When they do answer, I am always told that my check has been shipped which is a lie! The last update I got from them was that a manual check was shipped and I should receive it by 05/06/2016. Still no check!!! To begin with, since my first check was not received,bI was told I had to wait 45 days from the first ship date before they can processe onther check manuall. I already filled a complaint with the attorney and better business bureau. I will keep going till I get myoney giftcard rescue even if it means taking you to court. All the information on your site about timing matters is totally different then what you quote your customerss!!! This is called false advertising!!!!!
Reply from GiftCardRescue.com2016-05-25
Hello Farida,
Your check is due to arrive on 5/26/16. Please review our time line for selling back your gift cards.
https://www.giftcardrescue.com/questions
Thank you
T
Tom Greiling · 1 review ·
★★★★★
I did eventually make it through!
Sold some cards and bought some cards about the same time. Maybe a day or two apart. Took about four weeks to get the cards and NINE WEEKS to get my check for what I sent. I was given the run around and was lied to repeatedly. At least I got my money. But what a terrible hassle!! Absolutely not worth it. Ebay next time...
Reply from GiftCardRescue.com2016-05-25
Hello Tom,
I see that you sold cards to us on 12/1/15 and you received payment on 1/11/16. Is this the order you are referring to? Please refer to our sell back time line for a better understanding of our sell back process.
https://www.giftcardrescue.com/questions
Thank you
P
Paul Gillespie · 1 review ·
★★★★★
Will not refund unuseable Lowes giftcards
On January 4th I purchased giftcards from Giftcardrescue.com. Prior to the arrival of these cards I was notified that the Lowes cards I had purchased would not be valid and the amount paid would be credited to my Giftcard Rescue account. I have since been if contact with this company nearly a dozen times between phone calls and emails and I have yet to receive a refund. Seeing a bunch of recent terrible reviews I feel certain that this company knowingly sold me unusable cards with no intention of ever processing a refund.
Reply from GiftCardRescue.com2016-05-25
Hello Paul,
According to your account, you were granted a refund as Gift Card Rescue credit and this was used to place another order on our site. I do apologize for any confusion there may be in this matter.
Thank you
J
Jake Schmitz · 1 review ·
★★★★★
Horrible company...issues worthless gift cards, doesn't attempt to correct
I ordered a 100 walmart gift card on 4/22. Tried to use it in store 4/24, said not valid number. Tried online, same issue. Logged refund request 4/24, it's now 5/13 have gotten no response. I would never.use this company again....beware. It wasn't worth saving $4 to lose $96 and all the hassle of trying to recover it from a company that has zero customer service.
Reply from GiftCardRescue.com2016-05-25
Hello Jake,
I do apologize for the inconvenience. You will receive a refund if you submitted your request within our 24 hour return period.
Thank you
J
Justin Hall · 1 review ·
★★★★★
So Unbelievably Tired of Dealing With Them
Absolute worst company...lies on lies on lies. They constantly lie about issuing payment...I sent my card in April 14th and it is now July 11th and I still haven't been paid. They've told me twice that they've reissued the payment and still no check. This is fraud and theft. Everyone who is experiencing this should file a complaint with the FTC. Search FTC consumer fraud complaint and file.
Enough is enough with these people.
Reply from GiftCardRescue.com2016-05-25
Hello Justin,
According to your account, we received your gift cards on 5/13/16. They were verified on 5/18/16 and the order began the payment process on 5/23/16. Please refer to the FAQ's for the full gift card selling process https://www.giftcardrescue.com/questions. Thank you
A
Awanit · 1 review ·
★★★★★
Gift Card Fraud
I bought a gift card from them and they sold me a card with 0 balance. On dispute they say, I should have disputed in a day. They sold the gift card to someone else and now wont refund me the money. Buy from them if you plan to spend the gift card in less than 24 hours. What a model?
Reply from GiftCardRescue.com2016-05-25
Hello Awanit,
We have a 24 hour return period for all electronic gift cards, this is clearly conveyed at check out and multiple times during the checkout process. We are unable to honor refunds past a 24 hour period for electronic gift cards for fraud purposes. We have received your chargeback and will be working with your credit card from this point forward.
Thank you
