GiftCardRescue.com (giftcardrescue.com) has a 1.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 71% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
N
NBT · 1 review ·
★★★★★
THE WORST CUSTOMER SERVICE EVER!!!
Last time I called in to verify my order and there was this rep named Benjamin, who was very rude to talk with. He would never let you finish your question and would just burst out a random anwer. Since my husband wanted those gift cards, I placed the order under his name even though we shared a joint credit card, and I was told to have him call in. Same thing happened. My husband was being cut off from the line before he can even say anything else.
Then I placed another order after a week or so. Again I was being asked to call in to verify my order. Well ok, because I already expected it. One rep picked up the phone and whispered his name which I didn't even bother to ask again but it did sound like the rep I previously had a bad experience with. After put me on hold, he told me IN A VERY RUDE WAY with a VERY RUDE TONE OF VOICE that "they will ship the order out this time but if there is a name discrepancy next time they won't, ok?" What a way to tell your customer that. By merely giving us an extra 1-2% saving is not enough to cover your bad service.
Reply from GiftCardRescue.com2016-03-08
Hello,
I apologize that you experienced poor customer service. I can assure you that this will be addressed with Benjamin and will not happen in the future. We hope that we will have a chance to improve your experience and it is unacceptable that you were interrupted and treated poorly. We work very hard to be your favorite place to purchase discounted gift cards and we understand that our customer service representatives are the face of our company but this is not who we are or the experience that we wish you to have.
I appreciate your feedback and will certainly have this matter addressed. We hope to see you back!
Thank you
K
Kelly McNamara · 1 review ·
★★★★★
Worst Customer Service - Could NOT CARE LESS, SCAM
I sent in gift cards back in January; took weeks and many phone calls for them to have finally "receive" my cards. They said they sent a check in the mail but then I never heard anything beyond that. I called repeatedly the last week, told RUDELY - some customer service representative who repeatedly spoke over me and blatantly told me that the allotted amount of time had not gone by to call and be concerned about a lost check, but to call the next Monday (which was yesterday). This morning I called three times. The phone just continued to ring without someone answering. Finally, once I received a rep to speak with, I was met with the same rude behavior as my call last week. Someone who spoke over me and said they would reissue me a check - immediately ran through my phone number and then said to have a nice day before hanging up. Still have not received an email back about a new check being issued. I emailed Customer Service and have not heard back. ABSOLUTELY AVOID USING GIFTCARDRESCUE.COM. They are thrilled to take the gift cards that you send in and sell them to someone else who will use them before you EVER see a dime from them. Worst effing customer service on Earth.
Reply from GiftCardRescue.com2016-03-10
Hello Kelly,
I do apologize for the rudeness you experienced on the phone. I can assure you that we are dealing with this representative to ensure that you're customer experience is pleasant. We are delaying is sending payments simply due to the high volume of orders that we experienced over the holidays and we are working to get each customer paid. I understand your frustration and I can assure you that you will receive your full payment of $100 for your gift cards. I apologize for any inconvenience that this may have caused. Thank you
T
TosaShopper · 4 reviews · Verified ·
★★★★★
Gift cards came as ordered: UPDATE
My experience has only been with the physical cards. I've ordered four so far--CVS, Target, Olive Garden, B&N. I've double-checked the amounts online when they arrived and they have been as listed. So far I have used them in the store with no problem.
Update: this company went out of business in July, 2016.
Reply from GiftCardRescue.com2016-03-08
We appreciate the feedback and the great review. We hope that we continue to help you save money!
C
Customer · 3 reviews · Verified ·
★★★★★
No respond
I purchased ten gift cards from them without any problem until 11th, I received a "Ross dress for less" gift card two weeks ago oon Feb 25, It was Zero balance and was closed by Ross due to fraud. Nobody pick up the phone when I called them, and no respond when i left message on recording or the website, After I post the above review, I received a respond email with return envelop, I mailed the gift card back right way on Mar 14,2016, I received an email from them on April 1, 2016 after I sent an email to inquire the status on returned gift card, That email from them indicated "Your refund request has been received as of 4/1/2016. Please allow 7-14 business days for your refund to be updated." Today is April 22, 2016, I have not receive any respond.
Reply from GiftCardRescue.com2016-03-08
Hello,
I do apologize that you purchased a bad Ross gift card. Your request has been received and we are in the process of investigating the gift card. Once we have finished the investigation we will initiate the refund to you. We do hope you understand that this takes a few days to work on and you will receive an update as soon as possible. Thank you
A
Amanda · 3 reviews · Verified ·
★★★★★
Bad customer service will not respond to issues with orders
I've been using GCR for over a year now everything has been great until now when I get an unusable giftcard I've sent out three emails in one week with no response and one phone call to them and they tell me to send an email very bad service
Reply from GiftCardRescue.com2016-03-08
Hello Amanda,
Once you have submitted an email that your requesting a refund we will investigate the gift card and process the refund. I do see that you are receiving your refund request and it is in the process of being investigated to ensure that this card is unusable and where it was spent etc. This does take some time and once we have made a decision your refund will be completed. We do appreciate your patience on this matter. Thank you!
B
Bill Johnson · 1 review ·
★★★★★
Awful. It has been 11 weeks and still no Payment!!!
I submitted gift cards for sale to GCR on 12/18/15. USPS confirmed that they received the gift cards on 12/23. They couldn't confirm that they had received them until 1/716. It took until 2/3 to confirm that I would receive payment. 1 month later and I still haven't received a check.
How is service this bad even possible? I can send Cardpool, ABC GC, Giftcard zen, or Saveya gift cards and have payment within 2 weeks, yet these schmucks cant get payment to me within 2 months!!
Avoid this company at all costs. I read these reviews beforehand, yet decided to take the extra 2% they were paying me. It is not worth your sanity waiting for months for payment to earn an extra few dollars on a gift card sale.
I have also filed a complaint with the BBB to help sort this out
Reply from GiftCardRescue.com2016-03-08
Hello Bill,
Thank you for the feedback. We are delayed in payments due to busy season coming to an end. We are catching up on payments at this time. We do appreciate your understanding and patience. Thank you
R
RICHARD · 3 reviews ·
★★★★★
Best deals on the Web
Always great deals and discounts, Have saved a ton of money! Loved the Holiday Gift Package!
Reply from GiftCardRescue.com2016-03-08
:) Thanks Richard! We appreciate your business! Can you give me an order code or your last name so I can email you?
t
tracy · 1 review ·
★★★★★
Don't do it! Don't sell them your gift cards! You've been warned!
It appears that gift card rescue is happy to sell cards and receive payment but is none too eager to pay the sellers for the cards.
Thus, I would strongly suggest that no one sell gift card rescue their cards! It took 9 weeks, many phone calls, several voice mails, countless emails, and ultimately the Better Business Bureau to intervene and untangle their lies in order for me to get paid.
If you haven't been paid by gift card rescue, I encourage you to ask the Better Business Bureau for assistance. You can file a complaint at bbb.org.
Reply from GiftCardRescue.com2016-03-09
Hello Tracy,
I do apologize for the delay. But I am happy to hear you received your check. You might be confused on the BBB website, they do not intervene or assist with any orders. They are simply a rating system for Businesses. Any resolution was conducted by our processing team and the customer service manager.
Again, I do apologize for the delay in you receiving your check. Thank you
C
Customer · 1 review · Verified ·
★★★★★
Great Discounts!
I've purchased gift cards from here numerous times. Delivery is quick, and I've never had an issue using any of the cards.
M
MARK · 14 reviews · Verified ·
★★★★★
GCR REVIEW
I GOT WHAT I PAID FOR.
b
bf · 1 review · Verified ·
★★★★★
great deals and service
i love dealing with them
G
Garima Agrahari · 1 review · Verified ·
★★★★★
Excellent!!!
It's an excellent source for getting discounted gift cards.....name it, they have everything. I just love this portal. And they are always fast in their action!!!
Reply from GiftCardRescue.com2016-03-03
Hello Garima,
Thank you for the great review and feedback. We love to hear that you are enjoying your gift card buying experience!
b
bruno · 9 reviews · Verified ·
★★★★★
shipping could be faster
last order was shipped 7 days ago and I still haven't received item
Reply from GiftCardRescue.com2016-03-03
Hello Bruno,
I do apologize that you still have not received your gift card! I will have a customer service agent email you a refund request form. Please fill that out and email it back and we will refund your credit card. Thank you
M
MICHAEL · 2 reviews · Verified ·
★★★★★
GREAT VALUE
I BUY ALOT OF GIFT CARDS THOUGH OUT THE YEAR AND GIFT CARD RESCUE OFFERS THE BEST VALUE
Reply from GiftCardRescue.com2016-03-04
Hello Michael,
We appreciate the great review and business!
E
Evan H. · 1 review · Verified ·
★★★★★
5 Stars
Their gift card prices are amongst the best, and send electronic cards almost immediately. Plus, you can almost always use additional third-party discount codes to save a little more. Good site!
D
Darrell Williams · 1 review ·
★★★★★
No payment after two months. SCAM!
Short story: Sent in over $1,000 worth of cards late December 2015. Still haven't received payment now March 2016.
Long story: Sent in cards before Christmas. I was notified that I had to send in verification documents, so I sent those 12/31. Have sent multiple emails to company requesting status of the sale with no response. Online status shows "payment processed" on 1/21, but I never received a check nor any emails about the payment/shipping.
Hopefully this serves as a warning to anyone thinking about selling to them. I sold cards to four other gift card exchanges at the same time (SaveYa, Gift Card Zen, Cardpool, ABC Gift Cards) and received payment within 5-15 days from all of them.
This company is also clearly artificially inflating their ratings by posting false reviews.
STAY AWAY FROM GIFT CARD RESCUE
Reply from GiftCardRescue.com2016-03-04
Hello Darrell,
I do apologize for the delay in the completion of your order. I do see that your order has been delayed due to in being investigated by our fraud team, which began on 12/29/1 due to the high value of the order.We received all of your information in early January and the payment process was initiated on 1/21/16. I do see that your check has been mailed and you should have received it at this time. According to my records, you check has not been deposited at this time. Please confirm that you have received your correct payment amount for this order. Thank you
D
Daniel · 4 reviews · Verified ·
★★★★★
Beats competition on most merchants
To be honest, I shop around for discount gift cards. GCR may not have the vast selection that some others have but they'll beat their prices on most of the brands. Never had any issues regarding billing or shipping. Top notch in my book.
Reply from GiftCardRescue.com2016-03-03
Hello Daniel,
We appreciate the great review and your business with our company. You are Top Notch to us as well!
w
wildcat · 1 review · Verified ·
★★★★★
reliable
so far so good
J
Judy B. · 1 review · Verified ·
★★★★★
Always a pleasant experience
I buy gift cards from GiftCardRescue quite often, and I have never had a problem. Cards always arrive in a timely manner, and are exactly what I purchased.
Reply from GiftCardRescue.com2016-03-03
Thank you Judy! We are happy to save you money on all your favorite stores.
