Great Price
Great Price, club delivered fast and was exactly as described (new). Only 4 stars because the ad said would come with a sleeve of ball and it did not. It did say "while supplies last", but I have no idea if that was the case.
About Gltgolfstore
Data updated- Website
- gltgolfstore.com
- Category
- Sports
- Location
- United States · Kennesaw GA
- Status
- Unclaimed
- Replies to negative
- 50% (4/8)
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Is Gltgolfstore legit?
Gltgolfstore (gltgolfstore.com) has a 4.2 out of 5 rating on OK.one, based on 48 user reviews collected here. It is listed under Sports and its reputation is good. 77% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Still Waiting...
2 weeks...two golf tournaments... and multiple Rounds of golf..still no word/status update on my putter that i ordered. Emailed but no answer. Great price, but i woulda paid the difference I saved to have the putter here for all these rounds of golf and tournaments :/
Matt was most helpful to me
Matt was most helpful to me - I was in a jam and he personally made certain to help me out before a big tournament. I will not hesitate to use them again. Jon
Golf cart
The end of May I placed an order with GLTgolfstore for a Clicgear 4 wheel push cart but with a specific request in color- I was a little apprehensive that- that color would even be available because colors were changing with Clicgear- but was quickly assured that one had been found- well long story short- cart was sold before we could finalize order so back to square one - But with a great ending. I appreciated Matthew and all the effort he put into this special request I had even if We didn’t get the requested color-and I call that-Great customer service. As far as I am concerned his efforts went beyond normal customer service. My son and daughter in law were very pleased with the new carts that they will be receiving. Thank you Matthew- such a pleasure working with you.
Great price, excellent customer service!
I was making a purchase online and needed help. I contacted Matt via the online chat and he sorted it all out for me and organised priority shipping. Great price and excellent customer service, thanks!
Great!
Bad to Great! Well, at first my review was a awful; Let me explain. I ordered a sand wedge on a Monday - 1st time ever using this online website. Immediately, my credit card was charged but I never received an email confirmation. 1 day went by..2...I called each day and left voice messages which were not returned. on the 3rd day, I posted a Google review "1 / Awful". The next day, Fri., the wedge showed up on my door, (which is great, BTW) and at the end of the day, I had a voice message from the owner, and president, Matthew. He was very apologetic and said that likely the GLT messages often wind up in SPAM. Upon checking, only found the invitation to be a member type e-mail, but no order confirmation, tracking e-mails, etc. Perhaps deleted? Matthew has been great and confirmed they are working on improving the customer experience. Not often is the president calling on customers, but he "gets it" and wants to have a world class business. Thank you Matthew. and yes, I will buy from GLT again. Great prices just need to tighten up the customer communications. Thank you!
Reply from Gltgolfstore2019-06-20
Hi Jeff, thank you so much for this honest and detailed review! I am extremely thankful you shared the full context of your experience. Yes we need to tighten up our customer communications and because of people like you (who place your trust in us with your shopping) we are working hard at doing so - thank you, and on behalf of everyone here at GLT, we hope to see you shop again in the future. Have a great day.
Getting god job done nicely.
Reply from Gltgolfstore2019-06-19
Thanks a lot for this Mr Moore, it really helps us improve the overall experience for our customers. Thank you
I called three times an left messages…
I called three times an left messages no response I sent a email explaining what happened an Matthew Cooke sent me a email saying how sorry he was about the experience I had with GLT Golf Thank you William
Reply from Gltgolfstore2019-06-19
Hi William, thank you for sharing this with us, this is Matthew responding. Is there anything i can do to make you feel better than a 1 star review? I believe my instant email reply that you gave me credit for, and your statement: "I will probably place another order in the future Thank you very much" along with the personal special discount i gave you, would have given me a star rating that's a little better than 1. I understand your frustration, and only want to do whatever you feel is the best thing a company like me can do. I really look forward to hearing from you.
SC200
Unfortunately, the SC200 is a horrible product. The distances and swing speeds are so far off it makes the unit worthless. Glt was very responsive initially but has an unreasonable return policy and has not continued communication.
Reply from Gltgolfstore2019-06-19
Hi there, i believe we spoke about your purchase and i would like to further help. You purchased the product, and used it. Your disappointment is with the product itself. i was happy to give a discount that allowed me to break even, and you to benefit from Voice Caddies most recent product, or alternatively suggested that you could reach out to Voice Caddie, get a new unit from them as a new customer and return the brand new unit to me, which would then allow me to give you a full refund. I am a golf coach and use the product with some students. I have highly credible golf coach friends that have spoke wonderful words about the product also. You can read here: https://www.adamyounggolf.com/swing-caddie-sc200/ If the numbers are not accurate you may need a device that is of a much higher caliber. Doing this means the cost of what you need is increases disproportionately (unfortunately). I can help you out with this but just know the price range is 3-30 Thousand dollars. I look forward to hearing from you.
Products as described and fast shipping.
Reply from Gltgolfstore2019-05-25
Thank you for the positive review, we hope to see you shop with us again in the future.
The best education and product store in the business
The quality of service and product offerings is second to none - this a true one stop shop for the aspiring golfer or coach
Reply from Gltgolfstore2019-05-25
Thank you so much for this review. It is exactly what we are trying to accomplish. This only encourages us to do more and be more. We look forward to seeing you shop with us in the future. Thanks again!
GLT Golf Review
Great Products and Communication.
Reply from Gltgolfstore2019-05-25
Thanks a lot Jason, we appreciate your review and hope you'll shop with us again in the future.
Great transaction.
Reply from Gltgolfstore2019-05-25
Thanks for the positive review J Morrison. We appreciate it!
Nice product selection
Nice product selection, good pricing and fast shipping!
Reply from Gltgolfstore2019-05-25
Thanks for the positive review Gordon. We hope to see you shopping with us again in the future.
Incomplete order
Reply from Gltgolfstore2019-05-25
Kody, thank you for leaving a review. We are very sorry you had a less than desirable experience. Please contact our customer service team - we would like to do whatever we can to make things right with you.
quick shipping and product was as…
quick shipping and product was as advertised
Reply from Gltgolfstore2019-05-25
Thanks for taking the time to leave a review Thomas. It means a lot to us and we're glad you had such a positive experience shopping with us.
Little confusion on order but GLT made…
Little confusion on order but GLT made it good. Golf gloves and Balls am done it right on bag. Great customer service
Reply from Gltgolfstore2019-05-25
Thank you for the positive 4 star review. We're sorry you had a little confusion from us but are glad we could make the whole thing right in the end.
Matthew Cooke due to an inability to…
Matthew Cooke due to an inability to deliver all of my order for my son John, promised in an email to me to process a refund for the part GLT was unable to deliver on. The refund has not been credited to our credit card. I have sent him an email and have had no response from him.
Reply from Gltgolfstore2019-05-25
Hi Graeme, Matthew here - I did fail to deliver, and i did completely drop the ball on your order. I am extremely sorry about this and hope that my efforts to make things right were achieved in my private email to you. All reviews both good and bad are what we want here as experiences like this really help us be more accountable to the actions or lack thereof in our business. Thank you for choosing GLT and I hope you will give us another opportunity in the future.
Bushnell Hybrid Rangefinder
Great price and great service. I would definitely buy from them again.
Reply from Gltgolfstore2019-05-25
Thank you for the positive 5 star review Mack. We're glad you had such a great experience with us.
Good deals but not very reliable
Good deals but they left part of my order out of the first box. 1vpiece took 5-6 weeks to arrive and the tracking info was always force different order. They were very slow to respond to email inquiries, if they responded at all.
Reply from Gltgolfstore2019-05-25
Hi Ryan, thank you for this honest and passionate review. Your message has not gone unheard. We did not have the staff to support a high enough level of customer service and respond to inquiries in good time. Because of this you suffered and had a less than amazing experience. Because of this we have recently hired an extra customer service member and PGA golf professional to help create a better overall experience at our store whether calling in or visiting in store. Thank you