Golden Nile (goldennile.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
I asked to FaceTime so I could see my rug. Communication with Golden Nile was outstanding. Checkout was easy—I called in my order. Delivery was hassle-free! I’ll send pictures of my room once it’s complete. Thanks, Golden Nile!!!
I like that I see the actual carpet that I was purchasing. It is very high-quality and very lovely. It arrived quickly and without damage.
I asked to FaceTime so I could see my rug. Outstanding communication with Golden Nile. Checkout was easy, I called my order in. Delivery was easy!!! I will send pics of my room when it’s complete. Thanks Golden Nile!!!!
Beautiful rugs! Just as pictured and described. Fast shipping. Extremely happy with everything.
Beautiful rugs. Fast delivery. Reasonable prices. Wonderful customer service.
The rug is perfect for our bedroom because it is bright, full of color and cushy on our bare feet. The order was filled quickly and the rug itself exceeded our expectations. We will always look first at Golden Nile’s website.
You made it very simple to find and buy a beautiful carpet. It was delivered quickly and in perfect shape.
Golden Nile Rugs is hands down the best online rug company I’ve ever dealt with. Their customer service is always extremely friendly, helpful, and consistent — they truly make you feel like a valued customer every single time. What really sets them apart is their loyalty to their customers and the incredible quality of their rugs. I’ve purchased several, and each one has been absolutely stunning. These are not just ordinary rugs — they’re hand-knotted, durable, and clearly crafted in some of the most respected rug-making regions of the Middle East. You can see and feel the quality immediately. Their prices are more than fair for the level of craftsmanship you receive, and the shipping is always fast and reliable. I’ve never had a single issue with an order — every rug has arrived in perfect condition and exceeded expectations. Golden Nile sets the gold standard for what an online rug shopping experience should be. Highly recommended! Thank you!
Beautiful, beautiful patterns, wonderful quality. The traditional range, ( my personal choice), is moorish and luxurious. Will shop again.
Great customer service, great rugs, great prices. Kind of says it all.
I wrote a review that I was dissatisfied my rug hadn't been delivered yet. The Owner of the Golden Nile called me, expressing concern and empathy at my frustration with UPS. The Owner took control of the situation, calling UPS to find out where my rug was. The fact that he did that, and took the time to call me was amazing and exactly the kind of customer service that should be rewarded with repeat business! Thank you Abriham!
The Peshawar rug is beautiful and looks so well in our dining room. My husband and I are both thrilled with it. The shipment arrived quickly (six days from order to arrival, even over a holiday weekend). It came well packaged and arrived in perfect condition. The price was attractive and the quality of product superb. Thank you Golden Nile!
Courteous staff. They offered excellent guidance. Fast shipping
Am very happy with my Serapi rug. The only problem was the UPS which failed to deliver on notified date, then emailed notice for delivery for next day before 7 pm but did not show until 8 pm. UPS makes you wait for them all day; in short, i lost 2 days of my life waiting for delivery and lost $160 for a symphony ticket due to late show on the second day. Will never buy from company if UPS delivery.
Great experience with GN. Very fast shipment. Very happy with quality of rugs. Pics on website very realistic. Bought three (so far!) in separate transactions. Will probably shop again.
I’ve used Golden Nile for all of my area rugs. They’re all beautiful! What you see on their website is what you get. The delivery is really quick. I’ve shopped many sites and this is the best quality and price!
The rug is beautiful and very soft! It also arrived quickly.
The rug is exactly what I expected and delivery was quick. I am very happy with my purchase.
Lovely rugs, speedy delivery, reliable customer service.
63 reviews matching