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Vehicles & Transportation

Goodwill Car Donations

61 reviews

4.961 reviews
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About Goodwill Car Donations

Data updated
Website
goodwillcardonation.org
Category
Vehicles & Transportation
Location
United States · Washington
Status
Unclaimed
Last 12 months
61 reviews
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Is Goodwill Car Donations legit?

Goodwill Car Donations (goodwillcardonation.org) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

G
Gopesh · 2 reviews · Verified · Experienced 2026-06-15 ·

It was timely and seamless.

Reply from Goodwill Car Donations2026-06-16

Hi Gopesh! Thank you so much for your Toyota Camry donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

J
James Pavle · 2 reviews · Verified · Experienced 2026-06-13 ·

They explained the entire process well

They explained the entire process well. They arranged timely pickup.

Reply from Goodwill Car Donations2026-06-16

Hi James! Thank you so much for your BMW X1 donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

T
TOM DOOLEY · 3 reviews · Verified · Experienced 2026-06-11 ·

Hope donation helps someone

Fernando was great in getting things scheduled and made clear to me the process. Also, the gentleman that picked up the donation couldn't have been nicer and made the transaction seemless.

Reply from Goodwill Car Donations2026-06-16

Hi Tom! Thank you so much for your Ford Edge donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

R
Richard · 4 reviews · Verified · Experienced 2026-06-11 ·

Quick and efficient

Quick and efficient. Communication between goodwill and tow company wasn’t very good. But communication between tow company and car location was good and got the job done.

Reply from Goodwill Car Donations2026-06-12

Thank you for donating your Dodge Durango, Richard! We're glad the pickup was completed quickly and efficiently and that the tow company was able to coordinate successfully to get the job done. We apologize for the communication issues between our team and the towing vendor and appreciate you bringing this to our attention. Feedback like yours helps us improve the experience for future donors. Thank you again for your support, and we wish you a wonderful day!

T
TF · 4 reviews · Verified · Experienced 2026-06-03 ·

Quick pick up

The ease and swiftness that made picking up my vehicle fast and easy. They worked around my schedule and told me everything I needed to do.

Reply from Goodwill Car Donations2026-06-12

Hi Teresa! Thank you so much for your Dodge Caravan donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

A
Alba Solis · 1 review · Verified · Experienced 2026-06-10 ·

Respectful

Respectful, very punctual, Excellent handling the car!

Reply from Goodwill Car Donations2026-06-12

Hi Alba! Thank you so much for your Nissan Sentra donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

K
Kevin Davis · 1 review · Verified · Experienced 2026-06-02 ·

Admin Error

After having made an clerical error that was completely my fault, the staff worked with me to correct the issue with no judgement.

Reply from Goodwill Car Donations2026-06-10

Hi Kevin! Thank you so much for your Volkswagen Jetta donation and for leaving such a kind review. Thanks again, and we hope you have a lovely day!

J
Jeffrey Lewis · 1 review · Verified · Experienced 2026-05-30 ·

Professional and easy process.

Reply from Goodwill Car Donations2026-06-09

Hi Jeffrey! Thank you so much for your Nissan Altima donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

P
Peter Selvig · 1 review · Verified · Experienced 2026-06-04 ·

The process was quick and easy

The process was quick and easy. The tow truck driver was friend and professional.

Reply from Goodwill Car Donations2026-06-09

Hi Peter! Thank you so much for your Chevrolet Impala donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

M
Marion C. Stanley · 1 review · Verified · Experienced 2026-06-05 ·

My name is not Goodwill Stanley Car was…

My name is not Goodwill Stanley Car was not picked up on day promised But I must say that the driver that did come to get the car notified me the night before and called me the morning of and let me know just when he would be there very nice

Reply from Goodwill Car Donations2026-06-10

Thank you for your feedback, Marion, and for donating your Chevrolet Malibu to Goodwill Car Donations. We're sorry that the initial pickup did not take place as scheduled and understand how frustrating that experience must have been. After speaking with you, we're grateful for the opportunity to better understand what happened, and we appreciate your patience throughout the process. We're pleased to hear that the replacement driver kept you informed, arrived as promised, and provided the level of service you deserved. Thank you as well for your kind words about how our team handled your donation. We sincerely appreciate your support and wish you all the best.

J
John Barrett · 1 review · Verified · Experienced 2026-06-03 ·

The towing team was on time and very…

The towing team was on time and very efficient. Mike the driver was very accommodating, providing great service.

Reply from Goodwill Car Donations2026-06-04

Hi John! Thank you so much for your Jeep Wrangler donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

S
Stephanie Rainey · 2 reviews · Verified · Experienced 2026-06-04 ·

Great experience

The car was picked up within one day of donation. The wrecker was kind and knowledgeable.

Reply from Goodwill Car Donations2026-06-04

Hi Stephanie! Thank you so much for your Mercedes-Benz E-Class donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

S
Sandy Flaxcomb · 1 review · Verified · Experienced 2026-05-28 ·

Everything was great except the person…

Everything was great except the person who took my information on the phone. Not the most pleasant person The company that came to pick up the truck was so great and helpful. Very professional and courteous

Reply from Goodwill Car Donations2026-06-04

Hi Sandy, Thank you for donating your Dodge Durango to Goodwill Car Donations and for sharing your feedback. We're happy to hear that the pickup team was professional, courteous, and helpful throughout the process. We're sorry to learn that your experience with the representative who took your information over the phone was not as positive. We'd appreciate the opportunity to learn more about what happened. If you'd like to discuss your experience further, please give us a call at (866) 233-8586. Thank you again for your support!

L
Lisa · 3 reviews · Verified · Experienced 2026-06-01 ·

Very quick response

Very quick response, and very quick to come out to pick up my vehicle

Reply from Goodwill Car Donations2026-06-03

Hi Lisa! Thank you so much for your Nissan Pathfinder donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

V
Victor Demidenko · 2 reviews · Verified · Experienced 2026-06-03 ·

Thank you for good and quick service

Reply from Goodwill Car Donations2026-06-03

Hi Victor! Thank you so much for your Toyota Sienna donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

L
La Shaun Mitchell · 2 reviews · Verified · Experienced 2026-05-27 ·

Wonderful

Customer service. Explained everything to me step by step.

Reply from Goodwill Car Donations2026-06-04

Hi La Shaun! Thank you so much for your Toyota Avalon donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

J
Jeffrey Horton · 1 review · Verified · Experienced 2026-06-01 ·

Super easy process

Super easy process! I got a call from the towing company the same day I called Goodwill. Was able in schedule within a few days and the tow driver showed up on time. He promptly provided the receipt and was able to tow the car in a few minutes!

Reply from Goodwill Car Donations2026-06-02

Hi Jeffrey! Thank you so much for your Nissan Maxima donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

S
Steven · 1 review · Verified · Experienced 2026-06-01 ·

Your process was very "user friendly." …

Your process was very "user friendly." Everyone was helpful and prompt at every stage of the process. The tow truck driver who came to pick up my vehicle arrived on site right on time--to the minute-- and took care of the whole process within about six minutes. I was sorry to see my car go, but I take comfort in knowing that it may ultimately do some good for people who need it.

Reply from Goodwill Car Donations2026-06-02

Hi Steven! Thank you so much for your Volvo S60 donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

J
Justice Cory · 1 review · Verified · Experienced 2026-05-30 ·

Excellent communication and fast…

Excellent communication and fast service. Thanks!

Reply from Goodwill Car Donations2026-06-02

Hi Justice! Thank you so much for your Ford Escape donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!

D
David Lomax · 1 review · Verified · Experienced 2026-05-21 ·

The car was picked up in a professional…

The car was picked up in a professional and expeditous manner. The tow truck driver was courteous and a Goodwill representative kept in contact to make sure of a smooth transition.

Reply from Goodwill Car Donations2026-06-02

Hi David! Thank you so much for your GMC Terrain donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!