Great company and beginner-friendly
Great company and beginner-friendly. Editors provide feedback needed for me to improve my work.
About GoTranscript | 100% Human-Made
Data updated- Website
- gotranscript.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 14% (4/29)
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About this business
GoTranscript is a leading global provider of transcription, translation, subtitling, and captioning services. Backed by a team of highly skilled professionals, we combine human expertise with cutting-edge technology to ensure unparalleled accuracy, fast turnaround times, and competitive pricing. Whether you’re an individual seeking a quick transcript for a podcast or a large corporation in need of multilingual translations, our user-friendly platform simplifies your workflow—so you can focus on what truly matters.We pride ourselves on delivering top-quality results for clients of all sizes and industries, including legal, academic, media, and business sectors. Our dedicated customer support team is available 24/7 to answer questions, address concerns, and guarantee a smooth, hassle-free experience. At GoTranscript, your privacy is our priority—every file is handled with strict confidentiality and robust data protection measures.Trusted by thousands of satisfied customers worldwide, GoTranscript consistently earns high ratings and positive reviews, thanks to our commitment to accuracy, speed, and exceptional service. Discover how our world-class solutions can elevate your content today—partner with GoTranscript and experience transcription excellence firsthand.
Written by the business, not verified by us.Is GoTranscript | 100% Human-Made legit?
GoTranscript | 100% Human-Made (gotranscript.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 14% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
The best transcript comExcellent workpany I ave…
The best transcript company I ave worked with. Excellent work.
Disappointed with Lack of Support and Unethical Guidelines
I was interested in working with GoTranscript as a Somali transcriber. Upon reviewing their guidelines, I noticed that some assignments require including profanity and offensive language. I reached out to their support team multiple times to request projects that are ethical, professional, and free of offensive content. Despite sending clear, polite messages explaining my position, I received no meaningful response. Instead, I received automated replies that did not address my concerns. This lack of communication, combined with guidelines that conflict with personal ethical standards, makes it difficult to trust the platform. I hope GoTranscript improves its support and considers the feedback of applicants who wish to work in a professional and ethical environment.
I am very satisfied and recommend transcribing for them
I am very satisfied with my co-operation with the company as a transcriber. I get emails when there are jobs available. I get paid almost immediately. The website is professional and there are some tools that help me get my job done. Besides, my jobs are evaluated by other professional transcribers quite fast. I receive feedback so the top quality of the service is guaranteed here.
Excellent font of revenue
Great job to do when we are free from out 9-5 work or school.
I think people is very good
Thanks for my self this is very good
So Bad 😡😡😡😡😡
So Bad 😡😡😡😡😡 My all question is correct but they saw you are wrong , please dont wast your time for transcription.
They don't reply to emails
They don't reply to emails. I applied for a job. They say it will take up to 30 days to review my submitted test job. Today it's been 44 days. I got no reply. I emailed them yesterday, also no response.
Trash Transcription Jobs
Bad service, bad company for workers. Not approved. For worker don't expect transcription work here. It's trash, doesn't fulfill workers' rights. They just use your skills for their own wealth. It's not worth it. Pay our money due!!!!
Reply from GoTranscript | 100% Human-Made2025-05-03
Hi, We’re sorry to hear about your experience and truly appreciate you sharing your concerns. At GoTranscript, we aim to create fair and transparent opportunities for all our freelancers. If you believe there’s an issue with a payment or account decision, we strongly encourage you to contact our support team directly so we can look into it and assist you properly. 💬 Your feedback is important, and we’re committed to continuous improvement — for both clients and workers alike. Sincerely, The GoTranscript Team
Nice transcripts and editing.
They advertise a 3-5 business day…
They advertise a 3-5 business day processing timeframe. Submitted the file and paid for the order, After 2 weeks without any response or refund reached out to the company - they were informed that the order had been rejected by their interpreter, but the customer notification was never sent."As I've mentioned, the process for this is still in the works, therefore a notification email was not sent out letting you know about the decision with your order. This was reported to our team of developers, and should be fixed as soon as possible. " The company then suggested the customer upload the file directly to their Chief Translator. Uploaded audio, PDF, and Word files. Waited an additional 2 weeks before following up again. In the response, the company asked the customer to confirm whether they had uploaded a Word document or PDF, indicating they were unsure of the file format received. The company also stated they would need to check with their developers, implying they had no internal knowledge of the order or file. After another week, they issued a refund, but deducted a refund processing fee. The poor customer service and lack of communication throughout this process suggests the company may not be equipped to reliably deliver on their advertised services - explore other companies that can provide a more transparent and efficient experience. Attempt to post this review was rejected by them with message" 429 error Too Many Attempts."
Reply from GoTranscript | 100% Human-Made2025-04-02
Thank you for your detailed feedback, and we sincerely apologize for the experience you had. We understand how frustrating this situation must have been — from the lack of timely communication to the confusion regarding your file formats and the processing delays. This is not the standard we strive for at GoTranscript. Your feedback helps us grow, and we truly appreciate your patience. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly.
Excellent transcription service
Bad captions, bad customer service.
I paid for closed captions for a film. I provided the transcript and specific technical guidelines. They didn't adhere to the guidelines the first or second time, and the captions created for the music and sfx were poor, inconsistent, and didn't adhere to any professional standards (they told me they go by their own standards). When I corrected everything myself and asked for a partial refund, they provided a series of empty excuses, including how it 'seems impossible to meet' certain technical guidelines—when I, first time doing captions, had just done it. They stated that 'our standards just don't meet your expectations,' and that my expectations were unattainable. The first part is certainly true, but it's irrelevant, since the bottom line is that they agreed to provide a product based on a set of technical guidelines, and didn't adhere to those guidelines. After several persistent emails on my behalf, they gave me a 10% refund, a joke considering the time and energy I invested in essentially redoing the captions and then arguing back and forth. If you need professional captions, seek another service.
Reply from GoTranscript | 100% Human-Made2025-04-05
We’re very sorry to hear that our closed captioning service fell short of your expectations and specific technical guidelines. We understand how important these standards are for your project. While we follow a set of general best practices, we recognize that we didn’t fully meet your specialized requirements this time around. Your feedback is invaluable as we continue to refine our processes and ensure higher accuracy, especially when working with custom instructions. We truly apologize for any inconvenience and frustration this has caused, and we appreciate you taking the time to let us know where we can improve. If there’s anything else you’d like to share or discuss further, please feel free to reach out to us directly. Thank you for giving GoTranscript a try, and we hope you’ll consider us again in the future.
Outstanding Service By Amy
Your Customer Support Staff Member "Amy" is terrific. It's not just today's experience with her. She always goes above and beyond. I have been working with her to prepare transcripts for legal work for about two years now. She is very good, efficient and fast. She clearly is whip-smart. She is also courteous, responsive and always ready to help. She makes GoTranscript stand out for customer experience and quality of the product.
My Number 1 option for translations
I got a unforeseen problem when time to submit all translations was anticipated, meaning I was at risk of losing my application deadline. Despite of having less than 3 working days the translation team manage to anticipated their deliver saving my course application. This result was only possible because of the first class chat support that put me in contact with the right person. On top of all, the translation quality is 5 starts, as the team ensure to preserving the authenticity links from the originals files. I highly recommended GoTranscript. Personally its became my number 1 option for translation. 100% 5 starts, keep up the excellent work guys!!
Reply from GoTranscript | 100% Human-Made2025-04-05
Thank you for sharing your story with us! 🌟 We’re thrilled our team was able to deliver ahead of schedule, helping you meet your deadline. It’s wonderful to hear that you found both our chat support and translation quality to be top-notch. Your feedback motivates us to keep up the excellent work, and we’re honored to be your number one choice for translations. Thank you for the 5-star recommendation! 🙌
the best website for transcribe they…
the best website for transcribe they are doing it professionally and finishing it before the time
I had such a horrible experience with…
I had such a horrible experience with them. They did not pay attention to the requests, did not accurately state words, names etc... it was just a horrible experience and I wish I had the time to do it myself. It was expressed to Go Transcript that this was for a court hearing and the transcripts would be used as evidence. They still did not take it seriously. In every situation beyond the ordering, it was a disaster. I even went back and played some audio where they had made mistakes. A simple mistake for example was writing job instead of joy or swim instead of Tim, or completely misspelling words to the point where you don't know what the sentence was supposed to mean. Most importantly, they would say Jim: and transcribe what "Jim" said when in fact, it was not "Jim" who said it and there is no "Jim" in the office. The other issue was saying that "Jim" said something that another person said altogether as if they could not hear voices changing. I laid everything out for them spending so much time, I really should have done it myself. I would just highly urge you to buyer beware.
AI generated transcriptions
As mentioned by others too here below, they are doing false advertisement: the transcriptions are by no means human generated... they have AI doing the transcriptions, so you're paying for a service you're not really getting
don't waste your money
don't waste your money, it's not "human" transcription as it says on the website, it was clearly done by AI and the customer support was super unprofessional
Very good
Very good And nice
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