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Vehicles & Transportation

Groff's Automotive Co.

61 reviews

4.961 reviews
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About Groff's Automotive Co.

Data updated
Website
groffsautomotive.com
Category
Vehicles & Transportation
Location
United States · Colorado Springs
Status
Unclaimed
Last 12 months
11 reviews
Replies to negative
100% (1/1)
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Is Groff's Automotive Co. legit?

Groff's Automotive Co. (groffsautomotive.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Yolanda Martinez · 3 reviews · Verified · Experienced 2024-08-27 ·

Groffs has always taken great care of…

Groffs has always taken great care of my auto issues, professionally and timely. i could not be more satidfied.

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Bill an Tracey koran · 1 review · Verified · Experienced 2024-07-30 ·

Just pointing out thing .You guys…

Just pointing out thing .You guys didn't put my steer wheel cover back on it was sitting in passage floor board. took cover off under front dif and did not put back on . which you still have . it was 2010 jeep Cherokee. The diagnosis fee was fine. I just don't understand why they didn't put everything back together. Would like to take it back to you and put all back together.

Reply from Groff's Automotive Co.2024-08-05

hello stacy are apologies for the items that were not put back on your vehicle. here is where i think we got mixed up we had made a phone call for what needed to be repaired on the vehicle and was told let me check and see if we want to do the repairs. and did not here back. you had just showed up to pick up the vehicle. and i did not know we still had things off. and did not have your paper work together yet. you had stated that bill was supposed to call us but failed to do that. so that's what had happened i believe.so at your convenience just stop by and we will install your covers right away. again we are sorry that happened.

S
Steve Chambers · 1 review · Verified · Experienced 2024-07-31 ·

I have known the Groff family for over…

I have known the Groff family for over 50 years, and they have serviced my vehicles my entire adult life. Good family, good people, and good service

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customer · 1 review · Verified · Experienced 2024-07-02 ·

The people at Groff’s are very…

The people at Groff’s are very personable. They want to help and listen to what you are concerned about.

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Veronica Davis · 2 reviews · Verified · Experienced 2024-05-10 ·

Have been using their services over…

Have been using their services over 10yrs. Always recommend them to my friends. Their prices are fair and staff is friendly.

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customer · 7 reviews · Verified · Experienced 2024-05-07 ·

Groff's always does great work.

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Nicole snapp · 1 review · Verified · Experienced 2024-04-03 ·

Great service

Great service! And everyone is so nice.

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Tyne · 1 review · Verified · Experienced 2024-03-29 ·

The team listens and throughly goes…

The team listens and throughly goes over your issues and concerns. They do not push for services that aren't required. I highly recommend these guys!!

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customer · 2 reviews · Verified · Experienced 2024-02-22 ·

Very friendly

Very friendly, honest, and informative

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customer · 1 review · Verified · Experienced 2024-02-02 ·

They have always been great!

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customer Ann Lopez · 1 review · Verified · Experienced 2024-01-26 ·

I highly recommend Groffs Automotive

I highly recommend Groffs Automotive They listened to our problems with the car. And called us to explain everything and the cost and how long it would take. Never did any repairs without checking with us first. This isn't the first time we've used Groffs. They are the only ones I trust for my auto repairs. Great group of people. They know what they're doing.

A
Angela Barrett · 3 reviews · Verified · Experienced 2024-01-10 ·

Groffs is always fairly priced

Groffs is always fairly priced, very communicative, professional and wonderful to work with

B
Bill · 3 reviews · Verified · Experienced 2023-12-21 ·

did a thorough job of diagnosing the…

did a thorough job of diagnosing the problem on my truck. fair price!

J
Janice McLain · 8 reviews · Verified · Experienced 2023-09-12 ·

highly recommended by FN Jeep

Groff's came highly recommended by FN Jeep - and what better place to find praise for the shop working on my 2000 Cherokee (you know, the great ones).

C
Chad · 1 review · Verified · Experienced 2023-08-23 ·

Great service

Amazing service every time! I trust this shop over any dealership anytime.

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customer · 2 reviews · Verified · Experienced 2023-06-29 ·

they will fix your car again

they fix my car and the fix did not take it broke again, they fix the same part again and it did not cost anything they stand behind there work and parts.

B
Betty & Kevin · 1 review · Verified · Experienced 2023-06-22 ·

They were able to fix our issue and we…

They were able to fix our issue and we are so excited to have our air conditioning working!

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customer · 1 review · Verified · Experienced 2023-06-25 ·

Worked on the problem till it got…

Worked on the problem till it got fixed. Job well done.

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Jim.nethery · 1 review · Verified · Experienced 2023-06-19 ·

This place is great sam and Dave take…

This place is great sam and Dave take care of business i recommend this place honest mechanics are hard to find

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Jessica Valdez · 1 review · Verified · Experienced 2023-05-31 ·

They are always so kind and honest

They are always so kind and honest. Also, very affordable.