Hakaiculture (hakaiculture.com) has a 2.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 57% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews. Last updated 2026-08-10.
Great product and great customer service. When we told them we had ordered a size that didn't fit as expected they handled the replacement very fast which made the whole process easy on me. I would 100% buy from Hakaiculture again and again.
Be careful before you order. No one is responding to emails. I ordered shorts on December 30, 2022, and still have not received them. Sent several emails for updates sent and no response as of yet.
Ordered in early December as of February 6th they have not shipped my package.
Communication could definitely improve, I ordered 3 items and was lead to believe it would come in one package, as I was not told anything was different. My package came but only one item, I contacted support and then I was told it sometimes comes separate. So communicate would definitely help
Customer support could be better and shipping times i placed my order for 4 items back in December and I just received my package on the 2nd of February, I’m more irritated than anything because I only received 2 items out of 4 now I’m wondering where the rest of my order is. Customer support is a joke I sent in my complaint 3days ago and have yet to hear back.
I have emailed 3 times over the last 3-4 weeks and no one ever emails back. Haven’t heard anything about my order and I’m worried I’ll never get it.
I ordered two things in October they never came so they gave me a refund and then I got code to re order which I tried but what I wanted was sold out so when I just ordered new stuff it just came in the mail and I only got one of the two items it’s February now just a terrible experience overall cool clothes designs though just not the best when it comes to getting your stuff feels like 100 dollars down the drain
Hoodie is fine. It’s really thin though, and it runs a lot smaller than you would expect so buyers should order an entire size up from their usual size. More for looks than staying warm.
This place is a scam....bought shorts in December. Still no order....get the run around. No tracking, no communication, no product i ordered Do not order anything or you will lose your money
The fox mask was delivered damaged with cracks on the side. The neon light up function didn't operate either.
I wish I could give a good review but I still have to receive an order that was placed in December. At this point I feel it's a scam site. Each time I send an email someone replies with the same answer. "Your order is being processed" I'm over it.
I tried to order the same order maybe three different times and the first two were “delivered” but never arrived at my home or in my mailbox. i didn’t get my money back they gave me two gift cards that didn’t work and finally when i just decided to pay for it it took almost two months to arrive. only 5/6 of my shorts were there until maybe another two weeks before the last pair arrived.
Shipping took a while and shorts are bad quality. Thread already started unraveling and I only wore them once.
Terrible quality shorts. Awkward length. Would never wear them in public.
Impossible to easily return or exchange items
The shorts are amazing! I should honestly be an ambassador because I’ve put so many people on.
102 reviews matching