handscraft.com (handscraft.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 17% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-10.
This company hands down is fantastic! I'm obsessed with the new ideas you guys keep coming up with. Great quality products, easy to follow instructions and fast shipping every time. Thank you for all the joy you bring me with each craft.
Hands Craft seems to be manipulating their prices amid the tariff wars. It feels very sketchy. i reached out to them, but they wouldn't compromise. Not a good way to run a business.
Reply from handscraft.com2025-07-12
Hi Karen,
We truly value your feedback and are sorry for your frustration. In May, a tariff increase to 145% required us to adjust our prices. As soon as the tariff was reduced, we promptly lowered our prices again. We do our best to maintain fair pricing while navigating unpredictable costs and appreciate your understanding.
NO customer service or warranty support at all. After numerous emails to them. Disappointed.
Finally I did receive a response and they are working to provide warranty support. It’s a shame it took this much effort, but they gave been very kind and good about it once we were able to connect.
Nice variety of animals. Prompt shipping and delivery. My son has done literally thousands of these animal puzzles. I hope you continue to offer them.
S
Sarah · 9 reviews · Verified · Experienced 2025-01-27 ·
★★★★★
Fun craft
I bought the Under the Sea bookshelf kit. This was the first time trying this type of puzzle craft. The images were brightly colored and easy to take apart. the instructions were easy to follow and I was able to put this together without issue. Some joints were super tight, so needed some muscle. I think this is appropriate for teens and adults. It is now sitting on a shelve with children books for my granddaughters.
Love their book nooks - have done 2 and they are so well made!
R
Rick · 1 review · Experienced 2025-02-12 ·
★★★★★
We've been doing 3D puzzles for a few…
We've been doing 3D puzzles for a few years as a family and enjoy them. We got the Book Nook and no one enjoyed it. The crafters glue was stringy, so it stuck to other parts, and it turns out, the lines to put the shelves like up perfectly on two walls. Unfortunately, for it to go together, one line needed to be down a bit so now that it's together, one wall won't fit. Biggest complaint was the book covers, why not use peel and press instead of blobs of glue to keep them attached to the wood? But we're starting a new puzzle, Cathy's Flower House. Hopefully a better report on that one.