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Construction & Manufacturing

Hashlabs

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52 reviews

4.252 reviews
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About Hashlabs

Data updated
Website
hashlabs.io
Category
Construction & Manufacturing
Location
Singapore
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
100% (10/10)
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About this business

We are a bitcoin mining hosting company, offering hosted mining solutions in several locations around the globe.⚠️ Important Notice: The domain hashlabs.io was previously owned by a completely different company with no connection to us. That business apparently ceased operations, and we purchased the domain in the summer of 2024 (prior to this we used the domain hashlabsmining.io).Thus, the reviews left prior to that time reflect the previous business, not our own. We are actively working to collect verified reviews from our current customers to reflect the real experience of working with us.If you'd like to see up-to-date reviews of our company, you can also visit our Google Reviews page, which only includes feedback from our current customers.

Written by the business, not verified by us.

Is Hashlabs legit?

Hashlabs (hashlabs.io) has a 4.2 out of 5 rating on OK.one, based on 52 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Scammer Company. And the worst support.

Watch out, they scam you. As I see many of the reviews here are made by relatives and friends of the company owner (they even have the same familyname). However the support and also what they promise you before making the contract is the worst that I have seen in my entire life. Lies of how they help you to sell the machines when the contract is over. Maintenance is shit (11 out of 49 miners broke within the first year and have not been replaced). They take more fees and raise the prices for electricity every Year. NO RECOMMEND

Reply from Hashlabs2026-03-05

Thank you for your review. We strongly reject such characterisations of our company. Hashlabs is a legitimate hosting provider with many customers worldwide, and our reviews on both Trustpilot and Google are written by real clients and partners. In this case, important context is missing. This customer currently has a significant outstanding unpaid balance and has repeatedly failed to pay invoices on time. After multiple reminders, we disconnected the machines and notified the customer that the hosting agreement may be terminated if the overdue balance is not settled, as per our standard procedure. This review was posted shortly after we sent out that notification. We are already in active communication with the customer by email and are working to resolve the situation. We remain committed to resolving the situation constructively.

Great hosted mining experience

I have currently 4 miners running with Hashlabs in Finland and am very happy with the service and performance of the miners. The onboarding with them was very simple, the setup very convenient, so one does need to setup things outside, like mining pool accounts and bitcoin wallets but it isn't complicated at all nowadays. The miners didn't have a down day since I started and best of all the electricity my miners use end up producing hot water for the surrounding towns. Pricing in comparison with other mining offerings out there is great and they do have specials when new sites come online or last miners per site go into production. So check their Telegram or WhatsApp chat. The fact that I am in control of which mining pool setup makes it even more interesting and secure. There is a lot of scam out there, luckily for me these guys are real. The sales team is very responsive especially via Whatsapp. Hashlabs also offers mining in Norway and Ethiopia but I can't comment on that since I have only miners in Finland. The support is ok for a small firm and I know the team is working on adding features such as the newly launched client portal (great job by the way). I really haven't found anything to complain about and I started mining with them in July. I will update this review again in 6-12 months with a longer term experience report. My background: I know a few things about running mission critical infrastructure in datacenters so can be very picky. Hashlabs haven't shown any signs of weakness in that area so nicely done.

Satisfied customer so far

Hosting bitcoin mining operations is about trust issues. I became a customer earlier this year without knowing Hashlabs beforehand. I met some of the team members at a bitcoin conference during the summer and did also my own background research. Hashlabs has proven to be reliable mining operator. Open communication and professional technical support and maintenance have all worked very good.

Reply from Hashlabs2025-11-10

Hi Anton. Thank you very much for your review.

The best hosting I have seen yet

The best hosting I have seen yet. They have great uptime, seamless billing and Jaran is very transparent and proactive about letting us know of any issues. The hosting charges are very reasonable and the uptime is 99% over the last year.

Reply from Hashlabs2025-07-29

Thank you for the great review. We appreciate it.

HashLabs - Five Star Company

HashLabs is an excellent company to engage with for bitcoin mining machines and hosting. The reliability and performance is above expectations. Further, their customer service and attention to details is impressive. I have personally met with one of the co-founders at Mining Disrupt 2025 and found him to be very knowledgeable of the business.

Reply from Hashlabs2025-06-27

Thank you very much for your review. We will continue to strive to provide you with excellent service.

Happy with prices and service

Happy with prices and service. Customer since January. Hosting Antminers in Norway. Happy with prices and service.

Reply from Hashlabs2025-07-02

Thank you very much for your positive review. We will continue to strive to provide you with the best possible service.

Seems solid

Ordered a few machines from Hashlabs earlier this year and had them hosted in Finland. Everything was handled quickly — support was easy to reach and answered my questions without delays. So far uptime has been great, no downtime since setup. Power price also beats most of what I’ve seen in Europe. I noticed some old bad reviews when checking them out, but after digging I realized those were from a different company that used to own the domain. These guys seem solid. Happy so far.

Reply from Hashlabs2025-06-27

Thank you very much for your review. We will continue to strive to provide you with excellent service.

Completely ripped off

Completely ripped off! Placed order, requested PayPal for transaction, they gave me Patrick Osiemo as my PayPal contact to send to, as a gift, so I paid the transaction fees. They said they shipped it, it never showed, they said had to pay delivery insurance deposit.... I had already paid for the whole order! They would never tell me even after 5 requests the amount to be paid or who to. Never got order, never got refund, got apology, contact said all this took place while they were our....but never any action, and no return communication since. Blocked it seems. I'm a vet, I'm used to false hopes and empty promises.

Reply from Hashlabs2025-07-02

⚠️ Important Notice: The domain hashlabs.io was previously owned by a completely different company with no connection to us. That business apparently ceased operations, and we purchased the domain in the summer of 2024 (prior to this we used the domain hashlabsmining.io). Thus, the reviews left prior to that time reflect the previous business, not our own. We are actively working to collect verified reviews from our current customers to reflect the real experience of working with us. If you'd like to see up-to-date reviews of our company, you can also visit our Google Reviews page, which only includes feedback from our current customers.

Very good

Very good i am happy see this

Reply from Hashlabs2025-07-02

⚠️ Important Notice: The domain hashlabs.io was previously owned by a completely different company with no connection to us. That business apparently ceased operations, and we purchased the domain in the summer of 2024 (prior to this we used the domain hashlabsmining.io). Thus, the reviews left prior to that time reflect the previous business, not our own. We are actively working to collect verified reviews from our current customers to reflect the real experience of working with us. If you'd like to see up-to-date reviews of our company, you can also visit our Google Reviews page, which only includes feedback from our current customers.