Processed and shipped immediately after…
Processed and shipped immediately after I placed the order.
Health Outlet Store (healthoutletstore.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
Processed and shipped immediately after I placed the order.
Everything went well
Great customer care and a good price on my oxygen concentrator
I received my new Airsense 11 in just a few days. I love it! This company made it easy to order.
THIS IS VERY IMPORTANT FOR ME THAT I NEED THE MACHINE AND THEY DELIVER IT ON WHAT THEY PROMISED..EXCELLENT SERVICE.OF JEFF..
Everything work out perfect. Better than I expected. Very satisfied with the quality of service I received.
Good price, easy to purchase on the website, very fast shipping (the extra shipping fee was worth it). I needed to replace my CPAP with BiPAP and they had the latest Resmed BiPAP I needed in stock.
Rapid response, fast shipping, and overall great experience.
Great price, included everything I needed. Arrived promptly.
Simple, helpful, and great prices
They had a good price and fast service. Very pleased with the cpap machine I would certainly buy from them again
Prompt reply to questions, very knowledgeable about products, very friendly, amazingly fast shipping. Excellent experience.
This purchase of a new bipap machine couldn't have been easier and at a great price. Shipping was lightning fast. Highly recommend!
Remember I shipped the battery back to you guys should be in your office by Monday post office was late over the weekend. remember I'm waiting on my refund you get the battery back you should get it back by the mall they had a delay with delivering the package.
Hello Mark, We’re sorry for the frustration you’ve experienced, and would like to clarify exactly what happened: Battery Model & Specs – We shipped you model BA-516, Inogen’s factory-specified 16-cell “double” battery. Per Inogen’s official documentation, it delivers roughly 10 hours on setting 2 and 13 hours on setting 1. Any discrepancies you saw on third-party listings (including Amazon) are unfortunately out of our control. Since we shipped a brand new unit from the original manufacturer there shouldn't have risen any concerns. However due to the differences on manufacturer's end, you noted that there were different Voltage specification on this battery compared to your old one. It didn't mean that it would have a lower capacity, nevertheless you requested a return. Return & Refund Process – You returned the battery via USPS, which arrived at our facility on March 5, 2025. We issued you a full refund the same evening. Depending on your bank, those funds should appear in your account within 3–5 business days. Shipping Delay – We regrettably saw a weekend delay on the carrier’s end. We process and hand off every return as quickly as possible, but once it’s with USPS, delivery timing is beyond our control. We’re reviewing our return-shipping options to minimize future delays. We value your business and would welcome the opportunity to make this right. If you’d like to discuss further or have any remaining questions, please call us directly at 888-585-8288 or email [email protected]. Thank you again for your patience. We hope you’ll consider updating your review once everything is fully resolved. Warm regards, The Health Outlet Store Team
They (Alex & Jeff) were very helpful. They were patient with me to get what I needed.
Worked with me arranging payment. Very polite. Item was delivered on time. Thank You!!!
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