Heights Finance Corporation (heightsfinance.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
They were on top of getting approval before they ended the conversation and called back with status quickly and the completion was really fast friendly and courteous.
Reply from Heights Finance Corporation2026-06-08
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Corbin team members. We appreciate you!
Well she had very good customers service. She went over and beyond to help me. She was one of a kind. We need more people like her that really understand ppl and the situation a person might be in. If you can clone her. Ten times. You all will never miss a beat
Reply from Heights Finance Corporation2026-06-08
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Kankakee team members. We appreciate you!
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!
S
Steve N · 1 review · Verified · Experienced 2026-06-01 ·
★★★★★
Natalie and Holly were excellent to…
Natalie and Holly were excellent to work with. Highly recommend and will absolutely use Heights Finance again
Reply from Heights Finance Corporation2026-06-03
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.
Z
Zellie · 1 review · Experienced 2026-05-29 ·
★★★★★
Well organized team
Customer service is awesome. Very understanding and will help you in every way.
Reply from Heights Finance Corporation2026-06-03
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.
Jessica and Kim are the nicest two ladies to work with. I have had an account here for a while and they have been right there with me. Thank you girls for being so kind.
Reply from Heights Finance Corporation2026-06-03
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
K
Katrina · 2 reviews · Experienced 2026-06-01 ·
★★★★★
False advertising
False advertising. When you initially apply online by entering in all pertinent information, you get a notification that you are approved for a certain dollar amount.
The local branch then contacts you, takes additional information then has you come in only to tell you that you don't qualify for a loan.
I've heard of others making less than $30k a year and credit score in the 400s getting approved, but I was denied and I earn $42k with a score in the upper 500s.
I am going to file a complaint with the BBB and my state's Attorney General office as Heights Finance is not practicing fair credit laws.
Reply from Heights Finance Corporation2026-06-02
We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to [email protected] and a member of the Customer Advocacy team will contact you.
H
Harry · 1 review · Experienced 2026-05-29 ·
★★★★★
Maria assistance was very appreciated…
Maria assistance was very appreciated with the loan process.
Reply from Heights Finance Corporation2026-06-03
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
T
Tony Myers · 2 reviews · Experienced 2026-04-01 ·
★★★★★
TonytheTigers review.
Hello, well, I don't have the best credit score but the manager and staff were kind enough to give me a chance to raise my score and get the money I needed at that time.That was about 5 years ago and since that time about 6 years ago I have had many loans with them and my credit score has only went up. which is very important to me to have decent credit and be able to pay my bills. So that is why I highly recommend doing business with these fine folks.
Reply from Heights Finance Corporation2026-06-02
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.