Helimeds (helimeds.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
The process from start to finish since when I first started the prescription to now when I request consultations and prescriptions renewals has been easy, stress -free, responsive, and quick.
Thank you for your wonderful feedback! We’re delighted to hear your experience has been easy, stress-free, and responsive from the very beginning. We truly appreciate your trust and look forward to continuing to support you.
The 3 vials for 500 dollars have arrived at 85 degrees fully melted. I had received an email how hearing up peptides for 2 days is fine while all other medical evidense says not to do it. Every other company packages with multiple layers of ice, thisbone had thin fedex evelope nd tiny ice pack layersm extremely concerned now Also prices are sky high
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the condition of your shipment. Please reach out to our support team with your order details so we can investigate the shipment, discuss the packaging, and address your concerns as quickly as possible.
Customer service is good. Delivery is prompt.
Thank you for your kind review! We’re glad to hear you’ve had a positive experience with both our customer service and prompt delivery. We truly appreciate your support!
This is my second shipment. I received both in a timely manner as promised. I am very pleased with my weight loss and the product. I will be ordering again when it is time.
Thank you for your continued trust and for choosing us again! We’re thrilled to hear your orders arrived on time and that you’re happy with your weight loss progress. We truly appreciate your support and look forward to serving you again when you’re ready.
I find this service to be very professional, easy to use, and fast.
Thank you for your kind words! We’re thrilled to hear you found our service professional, easy to use, and fast. We appreciate your support and look forward to serving you again!
Delivery ahead of schedule and great communication
Thank you for your review! We’re glad your order arrived ahead of schedule and that you had a great communication experience. We truly appreciate your support!
Easy refills. Fast delivery. Although my meds were not cold when they arrived the company got right back to me assuring me it was still fine to use.
Thank you for your review! We’re glad to hear the refill process was easy and your order arrived quickly. We also appreciate your trust, and we’re happy our team could promptly address your concerns and provide reassurance. Our care team is there for you.
Everything went very smooth. I would like to know how l can get a discount or sales next time.
Thank you for your kind review! We’re happy to hear everything went smoothly. We also appreciate your interest in future savings—be sure to keep an eye on your email for upcoming promotions and special offers. We look forward to serving you again!
Good customer service. Quick shipping.
Thank you for your kind review! We’re glad to hear you had a positive experience with our customer service and fast shipping. We truly appreciate your support!
Promised to sale glp1 at the same price and that was a lie. Price went up dramatically on second order.
We’re sorry for the confusion and appreciate the chance to clarify. Your first order was placed under a heavily discounted introductory offer. That promotion was designed to make it easier for new patients to get started, but it was not the standard ongoing refill price. We understand how frustrating it can feel when a refill price is different from the initial promotional price, and we should always make that distinction as clear as possible. Our refill pricing reflects the medication, dosage, pharmacy fulfillment, provider review, and shipping costs involved. If there was any misunderstanding about the pricing shown to you, please reach out to our support team and we’ll be happy to review your case directly.
I trusted Helimeds with a 3‑month compound semaglutide plan and regret it. Despite taking the medication exactly as directed and making real changes to my eating habits, I didn’t lose a single pound. The dosing they provided was extremely low or non existent and clearly ineffective. I wouldn’t recommend them based on my experience. Previously used Goby meds and lost 50 lbs.
We’re sorry to hear that your experience did not meet your expectations. We understand how disappointing it can feel when you are following a treatment plan and not seeing the progress you hoped for. At Helimeds, treatment plans are prescribed by licensed medical providers and fulfilled by licensed partner pharmacies. GLP-1 medications are typically started at lower doses for safety and tolerability, and individual results can vary based on many factors, including dosage stage, time on treatment, medical history, lifestyle changes, and metabolic response. That said, we take feedback like this seriously. If there is ever a concern about dosing, instructions, or medication received, our care team is available to review the case and help address it appropriately. We appreciate you sharing your feedback and wish you the best on your health journey.
Not sure what to think. Ive been using GLP for two months. I’ve increased my physical exercise and started eating healthier yet haven’t seen weight loss or measured progress like I thought I would. I’m seeing the same results as if I wasn’t on treatment. Not sure it’s worth the cost.
Thank you for sharing your experience. We’re sorry to hear that you haven’t seen the progress you were hoping for yet. Weight-loss treatment can vary from person to person, especially during the first couple of months while dosing is still being adjusted. That said, we completely understand how frustrating it can feel when you are making real lifestyle changes and not seeing visible results. Please reach out to our care team so we can review your treatment plan, dosage progression, and next steps with the provider network. We’d like to better understand what’s happening and help make sure you’re getting the right support moving forward.
Great overall. Helimeds was excellent in all aspects of telehealth. They helped me learn about the treatments , prescribed the appropriate treatment, and had it shipped fast. I have no complaints and will definately use again.
Thank you so much for the kind words. We’re glad to hear you had a smooth experience with the care, treatment process, and fast shipping. We truly appreciate your trust and look forward to supporting you again.
All in all the medication is legitmate. The only problem is that it was sent via Fedex and therefore arrived two days later than planned, which means it was no longer temperature controlled and the ice packs had melted.
Very quick service. I received the product as promised.
Thank you. Best of luck on your health journey.
HELIMEDS made our lives so much easier when navigating weight loss medicine. The first steps were easy and fast! Communication and response was clear and concise and shipping was a breeze! Overall we are very pleased with the services provided!
Thank you for your kind words. Please do let us know if you need anything. We are here for you.
Thank you for taking the time to post your feedback.
I have been with Helimeds for almost a year! 🎊So very blessed to have them in my life ! Mr Sergio especially has been so wonderful 💯 awesome and so thoughtful, kind, and very professional I am so so blessed!🎉🎈thank you Helimeds for everything you do! And they are soooo quick! Once the pharmacy gets the doctors order in 3 or 4 days it arrives at your door ! So awesome 👍🏼 again I am very thankful! Keep up the good work
Thank you for your kind words. Our team is hear for you if you have any issues. We will always make it right by you if things go wrong for some reason.
Thank you
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