Home Title Lock (hometitlelock.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was able to update and clarify my account with a friendly human !!!! no AI
Hi Rachel, Thank you for your review! We're so glad our team was able to assist you and provide the personal, human support you were looking for. Delivering friendly, knowledgeable service is something we take pride in. Thank you for choosing Home Title Lock!
Good coverage, very courteous people easy to work with. We are happy to
Hi John, Thank you for taking the time to leave a review! We're happy to hear you found our coverage valuable and that our team was courteous and easy to work with. We appreciate your trust in Home Title Lock!
Very simple to sign up, very informative for questions I had. Representative was very polite and helpful with all my needs. Feel satisfied I did this.
Thank you, Deborah, for sharing your experience! We’re glad to hear that signing up was simple and that our team was able to provide helpful information and support. At Home Title Lock, we’re committed to making the process easy while helping homeowners better understand how they can protect their property. Thank you for choosing us!
I paid 1$ for the promotional 1 month free trial and when i canceled my subscription a few moments later for renewal the site automatically deleted my account thus losing the 1$ i gave them for nothing and the free trial. It is obvious with the layout of the website that they make it difficult to cancel the subscriptions, they make you go through a AI chat bot to cancel and it does everything in its power to discourage doing that. Disgraceful business practices, rating 0/10, would never again.
Hi David, Thank you for sharing your experience. We're sorry to hear that your cancellation process was frustrating and did not meet your expectations. After reviewing your account, we confirmed that your subscription was created and canceled on the same day. During the cancellation process, our AI assistant presented an optional offer to extend your trial, but because your response also included a request to "cancel," the system interpreted that as your decision to proceed with cancellation and closed the account accordingly. We appreciate your feedback, as it helps us improve the clarity of our cancellation experience. Additionally, we've issued a refund for your $1 trial charge. If you have any additional questions or need further assistance, please don't hesitate to reach out to our support team.
Jonathan listened well, spoke very clearly and his explanations were easy to comprehend. He understood my concerns and offered me a good deal. I felt like I was really in good hands working with Jonathan!
Thank you, Diane, for your kind words! We’re happy to hear that Jonathan provided clear explanations, listened to your concerns, and helped you feel confident in your decision. Providing knowledgeable and supportive service is what we strive for every day. We appreciate your trust in Home Title Lock!
Thank you for your feedback! We’re pleased to hear you had a responsive and professional experience with our team. At Home Title Lock, we’re dedicated to providing homeowners with reliable service and support while helping protect their most valuable asset. Thank you for choosing us!
Thank you for your wonderful review! We’re glad to hear you had a positive experience with our team. Providing knowledgeable and helpful service is what we strive for, and we appreciate you taking the time to share your feedback.
Very nice Lady called me to complete the account. Enjoyed talking with her. Customer contact really is important to keep one from being just another sale. Thanks for a pleasant experience.
Hi Judi, thank you for your kind words! We’re so happy to hear that your experience felt personal and that our team member made you feel valued. We believe customer care is about more than just a transaction, and we appreciate you recognizing that. Thank you for choosing Home Title Lock!
DavisHernandez provided customer service.
Hi Paula, thank you for your great review! We’re glad DavisHernandez was able to provide outstanding service and support. We’ll be sure to share your kind words with the team. We appreciate your trust in Home Title Lock!
thank you for the follow up phone call asking if I had any questions. that is first class service and you win my Rock Star of the Month Award
Hi Rich, thank you for your amazing feedback! We’re thrilled that our follow-up call helped answer your questions and provided the level of service you deserve. We’ll gladly accept the “Rock Star of the Month” award on behalf of our team! Thank you for choosing Home Title Lock.
She offered me solutions I did not know exits! Made this transition even smoother for me. Great customer service! Thanks!
Hi Meredith, thank you for your wonderful review! We’re glad our team was able to provide helpful solutions and make your transition smoother. We appreciate your kind words and are happy to be here to support you!
Hi Frank, thank you for your kind review! We’re grateful to hear that you had a great experience with our team. Providing excellent service and support is our priority, and we appreciate you taking the time to share your feedback.
Hi Michael, thank you for your kind feedback! We’re happy to hear your experience was pleasant and easy. We appreciate you choosing Home Title Lock and taking the time to share your review.
I sent a question in regarding my billing and received a prompt reply.
Hi Mike, thank you for your review! We’re glad our team was able to provide a prompt response and assist with your billing question. We appreciate your feedback and are always here to help!
Cate is very good at her position. Friendly, efficient and explains issues well. She's a keeper.
Hi Margery, thank you for your fantastic feedback! We’re so glad to hear that Cate provided friendly, efficient service and clearly explained everything along the way. We’ll be sure to share your kind words with her. Thank you for choosing Home Title Lock!
Hi Lisa, thank you for your wonderful review! We’re thrilled to hear that you had such a great experience with our customer service team. We appreciate your support and are grateful to have you as a Home Title Lock customer!
She was very knowledgeable and polite. She answered my questions quickly and accurately and took care of me for the future. I could not have had a better experience.
Thank you for your wonderful feedback! We’re thrilled to hear that our team member was knowledgeable, polite, and able to answer your questions quickly and accurately. Providing a great customer experience is our priority, and we appreciate your trust in Home Title Lock!
Nick was very professional and explained everything to me about this program. Thanks
Thank you for your feedback. We’re glad to hear Nick was professional and took the time to clearly explain the program. Providing clarity and a smooth experience is exactly what we aim for, and we appreciate you choosing Home Title Lock
Thank you for your kind review! We’re happy to hear Kristina was helpful and provided the support you needed. We’ll be sure to pass along your appreciation to her. Thank you for trusting Home Title Lock!
Daphne did an excellent job. She explained the services provided by Home Title Lock, and to expect a follow up phone call from the company representative.
Thank you for sharing your experience. We’re pleased Daphne was able to clearly walk you through the services and outline the next steps, including the follow-up call. We appreciate you being part of Home Title Lock and are here if you need anything further.
63 reviews matching