Hooked on Phonics (hookedonphonics.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
F
F A. · 4 reviews · Verified · Experienced 2026-07-12 ·
★★★★★
Not horrible but could be better
It’s ok. We’re going to try another program. Hooked on Phonics moves too fast. There were a handful of words for reading that don’t follow the typical rules so my child was unable to pronounce them.
Some of the math area is tricky because there’d be a 2 step process. He would have the number right but get it wrong because he didn’t tap another line of items to count out and that tapping required more taps than what was being added/subtracted because you needed to tap last on the number that was the answer(5-5 for example if you tapped 10-6 and put in 5 you were wrong because you needed to last tap on 5 the answer and type in 5, but the counting you already tapped 5 out from 10-6).
Reply from Hooked on Phonics2026-07-15
Hi There! We appreciate your feedback regarding the Math activities and have shared it with our team.⭐ Additionally, please reach out to us at any time for support using the program; we have several ways to adjust it to match your child's pace, and we'd love to connect. You can find us here: https://www.hookedonphonics.com/contact-us
J
Joe Minnick · 1 review · Experienced 2026-07-14 ·
★★★★★
I messed up and set my child up on…
I messed up and set my child up on wrong level had all wrong materials, reached out to customer service via text and within a half hour or so I had a live person texting back! Very kind and took care of my issues at no cost to us. I highly recommend Hooked on Phonics for numerous reasons, customer service being up at a close second. Thank you all for caring🙏🏼
Reply from Hooked on Phonics2026-07-15
We're so glad you reached out so we could help adjust your learner's level! Thank you for your 5-star review.
I cancelled this subscription and you keep charging me I no longer want this subscription please don’t charge my card or bank again
Reply from Hooked on Phonics2026-07-15
Hi Alice, we are so sorry to hear that you're having trouble cancelling your subscription. You may sign into your dashboard 24/7 at https://dashboard.hookedandcompany.com/ email us at [email protected] or message us on Facebook.
As a courtesy your subscription has been canceled. You will not be charged again.
There isn't enough time spent on sight words. They're just thrown at us and then move on to the next word family. There should be sight words games and practices just like there is with the other word families.
Very disappointed with the lack of sight words support.
Reply from Hooked on Phonics2026-07-14
Hi! Thank you for your review and for sharing your feedback about wanting more sight word coverage, in addition to the App activities introducing them and the story books for practicing them. We've shared your insights with our team. Please reach out to us as well with any additional feedback, and we'll be happy to connect: https://www.hookedonphonics.com/contact-us
the app sucks, freezes & you cant do anything I need to just stop paying for this bs
Reply from Hooked on Phonics2026-07-14
We're sorry to hear about your experience with the app. Our team would be happy to connect with you and provide any assistance you may need. We appreciate your taking the time to share this feedback with us, and we look forward to hearing from you!
https://www.hookedonphonics.com/contact-us
My granddaughter love the hooked on phonics I sure hope this helps them both especially my 3rd grader now since she has trouble with reading
Reply from Hooked on Phonics2026-07-13
We're thrilled to be a part of your family's learning journey! 😊 Please reach out to us at https://www.hookedonphonics.com/contact-us if you have any questions along the way, and thank you so much for the 5-Star review!
My daughter has done so well with this program. She learned to read while having fun. This is an excellent program.
Reply from Hooked on Phonics2026-07-09
Our goal is to foster a love of learning while teaching the fundamentals of reading, and we are thrilled to hear it has helped her! Thank you so much for your 5-Star Review!
The games are fun and engaging and actually teaching the corresponding sounds, the workbooks every month are helping my little guy get the shapes of letters and work on his writing skills, and he loves each and every book he receives.
Reply from Hooked on Phonics2026-07-07
We appreciate your 5-Star Rating! It's our goal to build confidence and a love of learning, and we are so grateful to be a part of your learning journey. ⭐
Keeping my child engaged is wonderful! She loves getting her mail and is excited to dive right in!
Reply from Hooked on Phonics2026-07-07
Thank you so much for your 5-Star Review! We are so thrilled to hear that your little reader is loving learning to read! Feel free to reach out and celebrate their progress with us. 😊
It’s great when I can get my son to do it but the app does freeze a lot and when he finally gets going that’s frustrating
Reply from Hooked on Phonics2026-07-06
We're so sorry to hear about your experience with the App, and our team would love to connect with you to provide assistance with the App for any compatible devices. We appreciate your taking the time to share this feedback with us, and we look forward to hearing from you!
https://www.hookedonphonics.com/contact-us
I've loved your program. It really helps the girl I was tutoring, and she even chooses to do it (every so often) on her own time. I am unable to help this girl continue weekly because she is busy and has a mental disorder that causes violent outbursts when stressed. My one complaint is that I wish the system were able to match how far along the progress is and base the shipment on that, rather than relying on consistency
Reply from Hooked on Phonics2026-07-06
We appreciate the 5-Star rating! 😎 Our goal is to help every learner gain the confidence that comes with learning the fundamentals of reading, and we have shared your insights with our development team.
The app constantly froze and crashed. Customer service was horrible. I would not recommend wasting your money with this company.
Reply from Hooked on Phonics2026-07-06
We're so sorry to hear about your experience with the App, and our team would love to connect with you to provide assistance with the App for any compatible devices. We appreciate your taking the time to share this feedback with us, and we look forward to hearing from you!
https://www.hookedonphonics.com/contact-us
My granddaughter is improving she are reading now she had a very difficult time but she have improved very well I would tell everyone this the product they to try Also my children came up on this
Reply from Hooked on Phonics2026-07-06
Thank you so much for the 5-Star rating! We are so happy to be a part of your learner's reading journey. Feel free to reach out to us to celebrate progress together some time! ⭐
M
Maria Vondamn · 1 review · Experienced 2026-06-29 ·
★★★★★
Extremely helpful
Quick, responsive and efficient. Thank you so much for your time and help.
Reply from Hooked on Phonics2026-06-29
We're happy to help! Thank you for your 5-star review.
My kids love the silliness and variety of activities. I would like to see more chances to practice and improve a skill after they’ve made lots of mistakes in one area.
Reply from Hooked on Phonics2026-06-29
We appreciate your feedback and we're happy to share this with our App Development Team. Thank you for your review!
I had the opportunity to work with Sydney and this is what I told her…
Thank you 🙏🏻 SO MUCH for helping me get my grandson all set up on his reading journey.
Please pass our text thread along to your supervisor. I really want them to know what an Outstanding job you did.
You were gracious, helpful, and knowledgeable!!!
You gave me options and thoroughly explained them. If I could rate you, you would get 💯🤩
Thank you 🙏🏻 again for everything.
Cheers,
Reply from Hooked on Phonics2026-06-26
We're so happy to help your grandson get started on his learning journey! Thank you for your 5-star review.
