Hoot Judkins Furniture (hootjudkins.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
ANN · 1 review · Verified · Experienced 2024-06-29 ·
★★★★★
I feel they give very good costumer…
I feel they give very good costumer service. When you reach out to them, they reply within reasonable time. I also would refer this company to my family and friends.
Reply from Hoot Judkins Furniture2024-07-12
Thanks for supporting a locally owned family business!
Furniture arrived in time. The set up team did a great job putting the furniture together.
Reply from Hoot Judkins Furniture2024-07-04
Thanks for supporting a locally owned family business!
L
Lin · 1 review · Verified · Experienced 2024-06-25 ·
★★★★★
Great
Great. In store experience was excellent. Delivery was on time. Good communication.
Reply from Hoot Judkins Furniture2024-07-04
Thanks for supporting a locally owned family business!
D
DAVID · 3 reviews · Verified · Experienced 2024-04-15 ·
★★★★★
Beautiful and well made furniture
Beautiful and well made furniture. Staff is helpful, friendly and professional. Some of the most interesting woods used to make amazing furniture.
Reply from Hoot Judkins Furniture2024-07-04
Thanks for supporting a locally owned family business!
P
Peter · 4 reviews · Verified · Experienced 2024-06-14 ·
★★★★★
My recliner chair needed a repair
My recliner chair needed a repair. I contacted Hoot Judkins and within two weeks they had the new part and had a service person come and install it. One call was all it took. The part was even covered under a warrantee.
Reply from Hoot Judkins Furniture2024-07-04
Glad we could help. Thanks for supporting a locally owned family business!
E
ELIZABETH · 1 review · Verified · Experienced 2024-04-15 ·
★★★★★
Great exchange with our salesperson
Great exchange with our salesperson. She listened to our ideas and directed us to the perfect solution for our bookcase problem.
Reply from Hoot Judkins Furniture2024-07-04
Thanks for supporting a locally owned family business!
Horrible overall. Product was damaged and movers did not handle with care . They left scratches. Asked nicely for a partial refund for my bad experience with this company and was denied. Had I known it was this badly damaged I would never have bought this product. Very disappointing.
Reply from Hoot Judkins Furniture2024-07-04
Thank you for the review and we are sorry that you are not satisfied with the product. The item purchased was clearly labeled as a clearance item that was sold in as-is condition at a deeply discounted price.
We did offer to pick up the set and give you a refund of the purchase price when you contacted the store.
We do not profit from delivery fees and therefore have a strict policy against discounting them.
Should you wish to discuss further I can be reached at [email protected].
The bookcase arrived with visible defects that were unacceptable. I called the store and they sent out a furniture repair person who made it look perfect. I was very happy!
Reply from Hoot Judkins Furniture2024-07-04
Thanks for the review. I'm glad we were able to resolve the problem quickly. Thanks for supporting a locally owned family business!
Despite living in the area for many years, I wasn't familiar with Hoot Judkins until recently. I don't know why it took me so long. I was impressed with every aspect of the experience: Hoot Judkins had a very wide range of furniture considering its physical location, and everything was highly customizable. I ended up purchasing a bed and a dining room table, with the latter being made from two different woods in colors of my choosing.
The staff was also extremely helpful, taking the time to walk us through the different options available both for the furniture and delivery. We took a fair amount of time but never felt rushed or pressured.
While it's still early, the quality of the final product seems very high and I expect my furniture to last many more years than the IKEA equivalents that I've been buying up to this point.
Reply from Hoot Judkins Furniture2024-07-04
Thanks for supporting a locally owned family business!
Purchase review:
Excellent show room, quality furniture to choose from, knowledgeable sales staff, minimal sales pressure and excellent after sales support
Special mention about sales person Ninette who was fantastic!!
Will love to buy again the future!!
Keep up the good work
Reply from Hoot Judkins Furniture2024-07-04
Thanks for supporting a locally owned family business!