iCliniq (icliniq.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
Answer to my query was met swiftly and on time.
We appreciate your valuable feedback. Your appreciation and kind words mean a lot to us. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Thank you for your valuable feedback. We truly appreciate you taking the time to share your thoughts with us. Your input is important, and it helps us continue improving our services.
Thank you so much for sharing your feedback. We’re truly glad to know that you found our doctors attentive and responsive to your concerns. At iCliniq, we always strive to ensure that every patient feels heard, supported, and cared for throughout their consultation. Your appreciation means a lot to our team and motivates us to continue providing compassionate and reliable healthcare guidance. Best regards, Team-iCliniq
Prompt and thorough answer to my question.
We sincerely appreciate your valuable feedback. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Thank you for your valuable feedback! We’re delighted to know you had a great experience with us. We look forward to assisting you again in the future.
Everything was fine but I need a prescription for the meds in the USA. So I couldn’t get them.
Thank you for sharing your feedback. We’re glad to know that everything was fine with your consultation. However, we understand your concern regarding the prescription. We operate as a platform for medical second opinions, but we do not offer online prescriptions. As per regulations, the prescriptions provided on iCliniq may not be valid in the USA, and we sincerely apologize for the inconvenience this may have caused. You may consider sharing the doctor’s recommendation with a local healthcare provider who can assist you with a valid prescription in your region. We truly appreciate your understanding and are always here to support you with reliable medical guidance. Best regards, Team-iCliniq
Good and quick response giving to me and worthful tips I love it
Thank you for your feedback. We're glad to hear that you found our service helpful and that we could provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
I enquired about something and they replied quickly.
We sincerely appreciate your valuable feedback. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Quick, succinct response. Thanks.
Thank you for your valuable feedback! We’re delighted to know you had a great experience with us. We look forward to assisting you again in the future.
I was dealt with quick and thorough response what is needed by a worried patient
Thank you for your kind words and trust in iCliniq. We’re truly glad to know that you received a quick and thorough response that helped ease your worries. Providing compassionate and reliable medical guidance to our patients is always our top priority. Best regards, Team-iCliniq
sorry guys but i am on a fact finding mission my Dr tells me 1 thing and i am supposed to be able to afford 2 other separate opinions from different Dr's and i can not afford the Dr. i have now hehehehe. but i am home bound and need to get to work and your opinion is very precious to me i don't trust Dr's in general but if i have more than 1 opinion it helps alot thank you, thank you, thank you
Thank you for sharing your thoughts and for trusting iCliniq with your health concerns. We completely understand your need to seek multiple opinions—it’s always wise to be well-informed about your health. We’re glad to know that our guidance is valuable to you. Please be assured that our doctors are here to provide clear and reliable advice, and we always strive to support you, especially when getting multiple opinions conveniently is important. At iCliniq, your first query is free, and you have already received an opinion from a doctor. Since our doctors dedicate their expertise and time to address your health concerns, follow-up queries require payment. You can follow up with the same doctor to clarify any doubts, or you may seek opinions from other doctors as well. Best regards, Team-iCliniq
The dr was quick to respond and appeared to be a professional with sincerely dedicated to the welfare and treatment of the patient.
Thank you so much for your valuable feedback! We are truly delighted to know that you had a positive experience and that the doctor responded promptly with professionalism and care. Your satisfaction is our top priority, and it’s encouraging to hear that our platform could support you effectively. We appreciate your trust in us and look forward to assisting you whenever needed.
Dr diagnosis is appropriate and medicine proposed is perfect for my complaint,thanks
We’re delighted to hear that the doctor’s diagnosis and prescribed treatment were helpful for your concern. Your kind words mean a lot to us. We truly appreciate the time you took to share your experience, and we look forward to assisting you again in future consultations. Wishing you good health always!
Very helpful medical advice. The information helped me to take the next steps. Also very prompt. Very much appreciated.
Thank you for your feedback. We're glad to hear that you found our service helpful and that we could provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
At first glance this presents as a viable option for simple prescriptive medicine if you cannot see a primary care physician.The pitfall to this - which is not clear on their website - is that they do not issue prescriptions. They charge for "consultation" which turns out to be less informed and informative than "Dr Google". Every response in a conversation is classed as a separate "consultation" and charged as such. Or you could subscribe. But that billing isn't informative either so each "consultation" [e-message] could be classed as an "hour". I don't know. The moment i saw a charge being levied for the second message in a conversation my alarm bells went off and I got the hell out of there. Perhaps in places where there are no options this is a decent service but in the UK it's an over priced rip off. Here you are better served going to the NHS website and making a contact there or signing up to one of the big pharmacy sites. iCliniq told me nothing I did not tell them in my initial enquiry and provided nothing useful. The medical protocol they recommended & wanted to forward to my own physician [for an additional fee i have no doubt. But why would i want them to forward something to my GP for me to go see them about? If I could get in to see my GP wouldn't i just talk to them without the middle man?] was overdone. No clinician in UK would have prescribed such a huge combination of medications for a simple ailment. My first message told them I needed a prescription issued and asked directly if they could provide this. My paid message asked for the prescription again. At no time did ANYONE respond that they do not issue prescriptions. Not until I pushed it with a full complaint. It's clear this is a simple tactic to keep you talking and rack up the charges. I have deleted my account. If you are in the UK don't bother with this site. There are better options available, cheaper or completely free, who can do more and offer practical help. ----------- UPDATE Expected soft soap PR Reply that is meaningless. When someone asks TWICE if a company can issue a prescription and the company representative TWICE fails to answer that direct question the rest is not a matter of conjecture or a failure to read "FAQs" Add to that consultation information less than that available on easily and freely available sources and medicine recommendations no UK doctor would agree to and the value of this service is simple to judge. I deleted my account for a reason ----------- ----------- UPDATE More soft soap PR in the edited reply, but isn't it funny how the apology and thanks only happens now I've gone public, but in private they fobbed me off, and have never once offered a refund for effectively charging me to tell me what I'd already told them while actively NOT answering the question about issuing a prescription? It is important to note that had they answered that in the response to the "free" initial reply I'd have simply gone elsewhere and not lost a penny. Instead I paid for them to repeat a doctor google answer about a simple dental question at odds with current NHS standard care by recommending over-medication. I deleted my account for a reason -----------
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand your frustration. To clarify, iCliniq is an online medical opinion platform where registered doctors provide medical advice based on user information. However, as mentioned in our Terms and FAQ section, we are not authorized to issue prescriptions, as our service is intended to supplement — not replace — an in-person consultation. We sincerely regret that your experience did not meet expectations. Your feedback has been forwarded to our quality team for review so that we can continue improving our communication and user experience. Your feedback about transparency regarding prescriptions and consultation clarity is extremely valuable, and we’re already reviewing how we can make this information more visible and easier to understand for all users. Thank you again for your input. We wish you the very best for your health and future consultations.
Dr. Niazai has been a great help. He is an excellent doctor. His empathy, his professionality, and his clarity in explaining and giving constructive advice make me regret being far from the place where he visits. Thank you very much indeed!
Thank you for your feedback. We're glad to hear that you found our service helpful and that we could provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Thank you for your valuable feedback! We are very glad to know that you had a good experience with us. We will be happy to assist and help you with any further services in the future.
Amazing , fast and efficient.
Thank you so much for your excellent feedback. We’re happy you felt supported and received a quick response. Your appreciation and kind words mean a lot to us, and they encourage our team to continue delivering the best support possible.
Thank you for your kind feedback. We are delighted to know that you received prompt and clear advice from our doctor. We truly value your trust in iCliniq and remain committed to supporting you with reliable healthcare guidance.
This is great site with good people at the helm. I think they see the plight of patients tied into brick and mortar system entanglements and have a noble effort underway here. It is early in their endeavor and a few bumps along the way can happen be patient. My exp in hindsight was validating in that these folks are professional well intentioned and clear about the moral imperative. The usa has a debacle infected healthcare model, its greed and catasrophizing are the symptoms used to line pockets of private equity owners. Get a 2nd opinion here because the odds are if in usa you will see the same boilerplate confusion their industry is making millions on daily. Didnt want a rant but there it went, sorry for that but grateful for the people at lclinq.
Thank you very much for your kind and thoughtful words. We truly appreciate your understanding and support of our mission. We’re glad to know that your experience was a positive one, and we’ll continue working hard to live up to the trust placed in us. Thank you again for taking the time to share your perspective. It means a lot to the entire iCliniq team.
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