Irrigreen (irrigreen.com) has a 3.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 70% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
The support team is great! They always respond quickly...I've sent questions on a Saturday and gotten a response a few hours later. I'm frankly amazed by the level of service they provide. With their help, my yard has never looked better!
We pride ourselves in having one of the best customer support teams in the industry. Glad to hear you're lawn is looking great!
Walked me through, step by step and I must have called several times and I was never rushed. I can't wait to use my system this season.
Thanks for the feedback Victor. We are here to help. Please reach out if you need anything.
Waters better than anything else I've tried. Only sprays where you want. Customer service is now excellent.
I had it professionally installed. One of the units didn’t work and had to be replaced. After the system was installed, it acted really sporadically. It would shot 20 plus ft, then only 5ft. Some times the units would not pop up all the way and had to hand lifted. I am on a well pump that pulls from a lake. I increased the pressure. That helped some. I added a filter for debris, that seems to have helped. Prior to that I had to unscrew the sprinkler heads and clear the filters a few times. It is shutdown for the winter. I’m hopefully when I bring it live in the spring, all those changes will keep it running smoothly. I think I have the series 2 units.
Hi Charles, Sorry to hear you are having some trouble with your system. Sounds like you had 2 issues: 1. Low pressure. Our system requires constant pressure between 40-80 PSI. If you have the pressure in that range and still experience issues with throw distance or heads not popping up, please contact our support team and we can help you troubleshoot. 2. Unfiltered water. As you discovered, dirty water will quickly clog up the screens. Cleaning the screens will get the system back to optimal condition. But it is recommended to use filtered water with a 100 mesh/150 micron filter to best remove sand, grit, and particulates. If you need any guidance on filtering the pond water, please let us know. With these issues rectified, it should be smooth sailing moving forward. Keep us posted. Thanks! Darren
I bought the product and trusted the company when you said there would be support where I live. Turns out it was not true, so I had to install traditional sprinklers to get the yard in and wet to comply with building requirements. Sadly, I spent A LOT of money on your product and it’s still sitting in a box!
Hi David, Sorry to hear about your experience. Not clear what happened here. While we have 100’s of Certified Installers across the US, there is nothing preventing an irrigation installer from installing an Irrigreen system. We recommend contacting our team if you are having trouble finding an installer or working directly with one of our certified installers. Please reach out to our support team if there is anything we can do to help. Thanks, Darren
About to start second season,I use rain containers and a harbor freight pump,no problems so far
They had a great up front sales interaction! Very easy to understand what I was getting and what I was paying for. I had some issues with some of the sprinkler heads after I installed them. Realized that some weren't working properly. They sent out new equipment right away. Asked me a few questions and asked me to return the devices when I got the new ones. Overall, good experience
This is not a DIY sprinkler system unless you happen to be a plumber and can hook into your water main.
Hi Kevin, Irrigreen systems are significantly easier and faster to install compared to traditional irrigation systems. Like all systems, hook up to the main waterline and a backflow device are required. We encourage our customers to bring in licensed plumbers as needed to support the installation process. Trenching and laying pipe is the bulk of the work and many of our customers opt to do that piece on their own. We hope you are enjoying the finished system. Thanks, Darren
Best customer service. Also very comprehensive instructions and install was very simple. The sprinkler system is fricking mint!!
I have nothing but great things to say about my experiences so far with Irrigreen. I worked with Thomas Norman who designed a custom installation for my property. He was easy to communicate with and was willing to make changes to make the design perfect. At no point did I feel any pressure to purchase the system, and he has opened up a line of communication to make sure the install will go smoothly. I will be doing the install myself, and I feel confident about it based on the information passed on to me from Irrigreen.
If I could rate a zero I would. Two installers, has been over a year still not finished. Paralyzed mother ordered it and 14,000 dollars later and now ghosted
Hi Tara, Please reach out to support at [email protected] and we’ll work with you on a resolution. If you can let us know whose name the order was placed under, that would be helpful. Thanks, Darren
Kelly Allen was awesome. No pressure to buy. Price was too good to pass up
My first season went well. Managing the system through the phone app is very convenient. System worked perfectly.
Everything I ordered came quickly, heads are placed in middle of yard vs edge and fewer of them needed, software works as described and is easy to use, installed myself (but others may find this difficult), The only downside is that the water delivered at farthest reach is "heavy" and will dig into the yard. Almost impossible to use with dirt and seed. Works great on mature grass.
I am stuck with the product and cannot even find an installer. Can I sell it back to you?
Hi Damaris, It looks like you purchased your system in the summer of 2024. We had emailed over some recommended installers in your area shortly after your purchase. Please reach out to support at [email protected] and we’ll work with you on a resolution. Thanks, Darren
I had one good season with it and then the head stopped working. I’m back to using a hose end sprinkler.
Hi Robert, I understand you had a faulty sprinkler head. We inspect and test every head before they are shipped but sounds like this one slipped through. This is still covered under warranty and we want to work with you to resolve the issue. Please reach out to support at [email protected] and we’ll work with you on a resolution. Thanks, Darren
My sprinklers work great and my lawn is beautiful all summer long. Support has been easy to work with when needed. I did the install myself for four lawns and 5 sprinkler heads. I have had the system for three years.
Thanks for sharing. Great to hear your lawn looks great!
I have sooo many issues that I want to rip out the system and install a traditional sprinkler system.
Hi Junior, Sorry to hear you are having some trouble with your system. All components are still under warranty and we are happy to work with you to overcome any issues. Please reach out to support at [email protected] and we’ll work with you on a resolution. Thanks, Darren
Easy to order and get delivered. They always answer questions when contacted. Took me awhile to find an installer but all went well even though it was his first time installing this system. . All is good.
Thanks for feedback Michael. We have significantly expanded our certified installer network to make it easier to find installers moving forward.
We love our Irrigreen system but the one thing I would change if we were to do it all again would be to use an Irrigreen trained installer to do the work. We had our landscape company install the lines for ours and had to redo some of it. Customer service has been great since day 1. We even had a faulty sprinkler head and they sent a replacement within the same week we called. The system is great and we love how much it has saved us on our water bills, especially during hot months!! Our neighbors are flooding their lawns trying to guess how much water they need and we are able to put down the exact right amount without overwatering! Hands down the best sprinklers I’ve ever used. I will never use an old fashioned sprinkler system again.
Thanks Yvonne! We're glad you're loving your system. Water savings is one of the top reasons homeowners choose Irrigreen.
63 reviews matching