Wonderful
Everything was perfect
About Isabel Garreton
Data updated- Website
- isabelgarreton.com
- Category
- Shopping & Fashion
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Replies to negative
- 50% (1/2)
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Is Isabel Garreton legit?
Isabel Garreton (isabelgarreton.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
I'm so sad this wonderful store is…
I'm so sad this wonderful store is going out of business. It's such a loss.
Last minute order
When an order for a First Communion dress with another vendor fell through, Isabel Garreton was there to save the day. The sizing consultant was in touch almost instantly, located all the options that were available in my child's size, and would be available in time (short notice!), and made sure that my order went through as quickly as possible. Super friendly and helpful.
Lovely Special Occassion Dress
My granddaughter received a beautiful dress, headband and purse for Easter and her brother’s First Holy Communion! She loves her outfit! Each piece is lovely and packed with such care, no ironing was needed! Thank you so much!
The dress is absolutely gorgeous
The dress is absolutely gorgeous. The material is soft and comfortable and fit my daughter perfectly!
Beautiful
Beautiful, classic, perfect flower girl dress!
I bought this dress for my…
I bought this dress for my granddaughters Communion. The dress is beautiful and the quality is exceptional I also had a question and the customer service was five star Would definitely recommend Sheila Connors
Customer service was EXCELLENT
Customer service was EXCELLENT! Beautiful gown.
Personal response to a shipping need
Personal response to a shipping need, very quick. Excellent quality. We loved it!
Our family is a fan of Veronica
Our family is a fan of Veronica. Galen. Over the years while I was buyer for Borrow Baby Couture she was most responsive to all issues. Recently she helped us obtain a christening dress for a grandaughter who had worn an Isabel Garretón dress at her baptism 7 years ago. The baptism dress has been worn by other grandchildren now and more to come. Isabel Garretón has always be my favorite dressmaker and love the dresses. With much appreciation for your dresses as well as your special social activities. Kudos!! Melissa Brown
woman on the phone was so pleasant and…
woman on the phone was so pleasant and helpful. i am anxious the dress i ordered would come on time and she assured me it would
Beautifully made shoes of lovely…
Beautifully made shoes of lovely leather for Easter dress. Terrific and prompt service to exchange them for a larger size. Thank you!
Beautiful gown
Beautiful gown. Beautiful handiwork. Quality
Prompt and Excellent Sizing Guidance
The fit specialist I worked with was wonderfully prompt in responding to my inquiry regarding sizing and helped me select the right size dress based on my daughter’s measurements. When the dress arrived, it fit perfectly and was absolutely exquisite. I highly recommend this designer to anyone looking for a truly special First Communion gown.
I have never seen such service
I have never seen such service. You are awesome. I did request return label as dresses were too big. But one of them the v back I teal and blue and green I have requested in size 5. Look forward to receiving label and size 5. Your quality is exceptional!
The dress for my granddaughter is so…
The dress for my granddaughter is so beautiful . Can’t wait to see her in it. Also bought matching headband and drawstring bag. The craftsmanship is amazing . The design is unique . Mohair flowers are gorgeous .
Perfect communion dress
The dress is perfect for my daughter! The entire process was simple and communication as far as sizing was quick, efficient, and thorough. All of my questions were answered promptly, and the dress arrived impeccably packaged!
Outstanding quality and beautiful Christening Gown
I ordered the Gracious Christening Gown for my soon to be granddaughter. I was trying to find a gown that was similar to a family heirloom that my sons wore for their Christenings. This gown is everything I could have wanted to start a new family tradition. The hem with the pin tucks and lace is just beautiful and exactly what I was trying to find! ! It is soft and elegant! In addition, it was in stock and it arrived on the projected delivery date. I feel so blessed to have found this company. I know I will be making future purchases.
Cleaner reimburses and suggests order another ensemble.
In response to the prompt reply that I received from Isabel Garreton I would like to share the following. The cleaner reimbursed me for the cost of the Christening ensemble. The cleaner suggested that it might have been "a fluke" and encouraged me to order another.
Reply from Isabel Garreton2022-03-23
Hello Marie, While we understand your frustration, when we spoke on the phone you said it had been sent to the cleaners and had shrunk. Having sold thousands of this exact gown and bib in cotton over our 30+ years of business, we are confident that if the care instructions are followed these items can and will be heirlooms for generations, as we have already seen with many clients over our long history. Please speak to your cleaner for not following the care instructions, cotton items washed in cold water and air dried do not shrink. We hope they will replace the gown or the gowns value for you.
My experience with the Isabel Garreton…
My experience with the Isabel Garreton Company has been a pleasant experience from beginning to end The products I received are of the best quality and workmanship. The customer service is knowledgeable, helpful and efficient, and went the extra mile to make sure I was completely satisfied with my purchase.