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itemku

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753 reviews

3.1753 reviews
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About itemku

Data updated
Website
itemku.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
692 reviews
Replies to negative
96% (265/277)
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About this business

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Written by the business, not verified by us.

Is itemku legit?

itemku (itemku.com) has a 3.1 out of 5 rating on OK.one, based on 753 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

bad service

seller scammed me

Reply from itemku2026-10-17

Dear Customer, We apologize for the distress and frustration this situation has caused. Since your order has not been reported yet, please submit an official report by clicking Help / Support on your order details page. Please attach any relevant screenshots or proof of transaction so our support team can investigate the issue and assist you right away. Thank you for your cooperation and understanding.

The app frequently fails to log in

The app frequently fails to log in, resulting in a blank screen, and even after successfully logging in, it still doesn't work.

Reply from itemku2026-10-17

Dear Customer, We apologize for the frustration and inconvenience caused by the app login issues and blank screen error. Since this issue requires further technical checking on your account, please submit an official report through our Help / Support menu. Please attach screenshots or a short screen recording of the error so our technical team can investigate the issue and assist you right away. Thank you for your patience and understanding.

I still didn't get my diamonds after…

I still didn't get my diamonds after waiting for a while hour . I ordered it from 16:29 and it's 17:50 right now,I afraid that I got scammed by the seller

Reply from itemku2026-10-17

Dear Customer, We apologize for the delay and inconvenience regarding your transaction in itemku. Due to high order volumes, your top-up is currently processing in a queue. If your order is not completed shortly, please submit an official report by clicking Help / Support on your order details page so our team can check the transaction status and assist you right away. Thank you for your patience and understanding.

Bad, and scam!

Bad! I bought diamonds in a shop that had lots of stars and said fast delivery, But where? I sent 4.8 dollars for nothing! Totall scammmm!!!!!

Reply from itemku2026-10-17

Dear Customer, We apologize for the delay and inconvenience regarding your transaction in itemku. Due to high order volumes, your top-up is currently processing in a queue. If your order is not completed shortly, please submit an official report by clicking Help / Support on your order details page so our team can check the transaction status and assist you right away. Thank you for your patience and understanding.

I have made a complaint correctly

I have made a complaint correctly, have provided proof that the voucher cannot be used, the store only said they were waiting for the distributor, i complained to CS about my item, but CS instead passed the money to the seller, even though i have not received my right, and i did not get my money back, this is very detrimental to me. I hope CS can properly review my complaint. Hopefully it can be fixed.

Reply from itemku2026-10-17

Dear Customer, We apologize for the frustration and inconvenience regarding your voucher issue and the handling of your complaint. We understand your concern regarding the ticket resolution. To ensure a fair review of your case, please update your review or reply here with your ticket number or transaction ID. Once received, our support team will thoroughly re-examine the ticket history and all attached proofs to review the outcome appropriately. Thank you for your patience and cooperation.

i cant claim my robux

i cant claim my robux. My money was wasted

Reply from itemku2026-10-17

Dear Customer, We apologize for the frustration and concern regarding your transaction. To help us investigate and assist you in resolving this problem, please submit an official report by clicking Help / Support on your order details page. Please attach screenshots showing the code or error message encountered so our support team can verify the issue and assist you right away. Thank you for your cooperation and understanding.

nice

ooooooooooook

Reply from itemku2026-10-17

Dear Customer, Thank you so much for your kind words and support! We truly appreciate your positive feedback and are glad to hear that you are enjoying our application and services. We remain committed to providing you with the best experience possible. If you ever need any assistance or have questions in the future, please feel free to reach out to us through our Help / Support section. Thank you for choosing itemku!