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itemku

ClaimedCollecting reviews

753 reviews

3.1753 reviews
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About itemku

Data updated
Website
itemku.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
692 reviews
Replies to negative
96% (265/277)
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[email protected]itemku.com

About this business

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Written by the business, not verified by us.

Is itemku legit?

itemku (itemku.com) has a 3.1 out of 5 rating on OK.one, based on 753 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

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customerMalaysia · 5 reviews · Verified · Experienced 2026-10-12 ·

ACC IS NOT WORKING

Reply from itemku2026-10-13

Dear Customer, Regarding your transaction, we understand your concern and apologize for the inconvenience with the account you received. itemku guarantees that all accounts sold must be valid and accessible. If you are unable to log in or the account is not working, please submit an official report immediately through the Help / Support section on your order details page. Please include relevant screenshots or proof so our team can investigate the issue and assist you right away. Thank you for your cooperation and understanding.

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customerUnited Kingdom · 1 review · Verified · Experienced 2026-10-05 ·

I have not received a product and…

I have not received a product and flagged it as complete?

Reply from itemku2026-10-13

Dear Customer, Regarding your transaction, we understand your concern and apologize for the inconvenience with your completed order. If your order was automatically or accidentally marked as complete before you received the item, please submit an official report immediately through the Help / Support section on your order details page. Our team requires a formal ticket to verify the delivery status with the seller and assist you with a resolution. Thank you for your cooperation and understanding.

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ellisahanoomIndonesia · 1 review · Verified · Experienced 2026-10-04 ·

akun gw ilang sama seller…

akun gw ilang sama seller penjoki,itemku bukannya tanggung jawab malah ga mau ganti

Reply from itemku2026-10-12

Dear Customer, Mohon maaf atas kendala yang terjadi pada akun kamu. Agar kendala ini dapat diproses dan ditindaklanjuti oleh tim kami, kamu wajib membuat laporan resmi terlebih dahulu. Silakan ajukan laporan melalui menu Bantuan / Support dengan melampirkan bukti-bukti yang ada. Tanpa adanya laporan resmi, tim kami tidak dapat melakukan verifikasi transaksi maupun penindakan terhadap pihak penjual. Terima kasih.

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customerIndonesia · 1 review · Verified · Experienced 2026-10-04 ·

app to much loading page and after sales bad

My order was not sent to me twice but the transaction was automatically completed because of the error complaint and repeated failures.

Reply from itemku2026-10-12

Dear Customer, We apologize for the delay. Because our support team relies on official tickets to review transactions, we cannot take action on your order without an active report. If you are experiencing issues with your purchase, please submit a report through the Help / Support section on your order page immediately so our team can review the situation and assist you. Thank you.

Bogy WiryaIndonesia · 6 reviews · Verified · Experienced 2026-10-05 ·

I buy 3x 250 Robux from Budianto

I buy 3x 250 Robux from Budianto, 2 works, but 1 not work. I try contact message but no feedback. Becareful. Itemku have some scammer.

Reply from itemku2026-10-12

Dear Customer, We apologize for the issue with your Robux order and the seller's lack of response. If you encounter any problems with a transaction, please report it immediately through the Help / Support section on your order details page. Our team requires an official report to review the transaction, contact the seller, and assist you with a resolution. Thank you.

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customerPhilippines · 2 reviews · Verified · Experienced 2026-10-05 ·

Sellers should sell more faster and…

Sellers should sell more faster and cheaper

Reply from itemku2026-10-13

Dear Customer, We truly appreciate your feedback and understand your desire for faster delivery and lower prices. Regarding your suggestion, itemku is constantly encouraging sellers to offer competitive pricing and speed up their service while maintaining order safety. Your input helps us improve the marketplace experience for all users. Thank you for your support and for being a valued part of itemku.

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customerMalaysia · 1 review · Verified · Experienced 2026-10-12 ·

i alr punches and didn't get anything!.💔

Reply from itemku2026-10-13

Dear Customer, We understand your concern regarding your missing purchase and apologize for the inconvenience caused. Regarding your transaction, if you have completed the payment but have not received your item, please submit an official report immediately through the Help / Support section on your order details page. Our team requires a formal ticket to verify the order status with the seller and help resolve the issue for you. Thank you for your cooperation and understanding.

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customerPhilippines · 2 reviews · Verified · Experienced 2026-10-12 ·

Saluobin

Other Sellers is not Replying. Some Item's are good and usable.

Reply from itemku2026-10-13

Dear Customer, We sincerely apologize for the inconvenience and understand how frustrating it can be when a seller is unresponsive after a purchase. Regarding your transaction, if the seller is not replying to your messages, please submit an official report through the Help / Support section on your order details page. Our support team will issue a formal reminder to the seller and assist you with the order resolution. We also greatly appreciate your kind feedback regarding the quality items you have successfully received. Thank you for your patience and support.

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customerCzechia · 1 review · Verified · Experienced 2026-10-11 ·

i dont get corect code and i never…

i dont get corect code and i never confirm the delivery its sus and respond i never get

Reply from itemku2026-10-12

Dear Customer, We apologize for the initial inconvenience regarding your order. Based on our review of your support ticket and transaction record, we can confirm that the issue with your code has been fully addressed and resolved in your communication with the seller. If you experience any further issues or need help with another transaction, please feel free to reach out to us again via the Help / Support section. Thank you for your patience and for using itemku.

EonIndonesia · 1 review · Experienced 2026-10-11 ·

When i was buying 70$ Nintendo eShop…

When i was buying 70$ Nintendo eShop card, the seller only sells 50$, my dad is literally crying right now because of this stupid app

Reply from itemku2026-10-12

Dear Customer, We apologize for the stress and confusion caused during your transaction. Based on our review of your transaction records, the seller already replace new code your $70 request by sending two separate code split values ($50 and $20) directly within your transaction chat. Please re-check your chat conversation with the seller on your order details page to locate both codes. If you still encounter any difficulty redeeming them or need further verification, please submit a report through the Help / Support section so our team can assist you directly. Thank you for your patience.

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customerChina · 1 review · Verified · Experienced 2026-10-08 ·

block users

Reply from itemku2026-10-12

Dear Customer, We apologize for any inconvenience caused regarding account access from your region. To maintain platform stability and service quality for all users, certain regional access policies or security protections may be applied by our system. If you believe your account has been restricted by mistake or if you need help accessing your account, please submit a report with your details through our Help / Support section so our support team can verify and assist you. Thank you for your understanding.

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customerMalaysia · 1 review · Verified · Experienced 2026-10-10 ·

but this email can not login

Reply from itemku2026-10-11

Dear Customer, We apologize for the inconvenience regarding your email login issue. To verify and assist with your account email access safely, please submit a report through our Help / Support section with your account details so our support team can investigate and help you directly. Thank you.

K
KucingbalekIndonesia · 1 review · Verified · Experienced 2025-10-11 ·

My review on itemku

I like it when purchasing game items on itemku the seller always fast responding, even though there are sometimes scams and hacking my account, so in my opinion, it's just about security when people want to sell items, and if someone buys and gets scammed, please improve on that.

Reply from itemku2026-10-11

Dear Customer, Thank you for sharing your feedback and for your positive notes on our fast-responding sellers. We take account security and fraud prevention extremely seriously. itemku continually upgrades its verification protocols, fraud detection systems, and seller moderation to keep every transaction safe. If you ever encounter suspicious seller activity or account security issues, please report it immediately through our Help / Support section so our team can investigate, secure your account, and take action against fraudulent sellers. Thank you for helping us make itemku safer.