For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

itemku

ClaimedCollecting reviews

753 reviews

3.1753 reviews
Write a review

About itemku

Data updated
Website
itemku.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
692 reviews
Replies to negative
96% (265/277)
Do you own itemku? Claim this profile for free and start replying to reviews.

About this business

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Written by the business, not verified by us.

Is itemku legit?

itemku (itemku.com) has a 3.1 out of 5 rating on OK.one, based on 753 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

Bugs

The app is highly bugging. Such as logged out for no reason, freezing, and more.

Reply from itemku2026-08-24

Dear Customer, We are truly sorry for the frustrating experience caused by app crashes, freezing, and unexpected logouts. Our technical team is actively working on performance updates and bug fixes to ensure a smoother experience. In the meantime, clearing the app cache or reinstalling to the latest version may help resolve these temporary glitches. Thank you for bringing this to our attention, and we appreciate your patience while we roll out stability improvements!

Spam bruhhhhhhhhhhh

Reply from itemku2026-08-22

Dear Customer, We’re sorry if you received too many notifications or messages! You can easily adjust your notification preferences in your Account Settings. If you are experiencing a glitch or receiving unwanted spam, feel free to reach out to our support team so we can help sort it out for you. Thanks for the heads up!

give me a report system, and Tranfer To virtual Account

give me a report system, and feature to transfer to virtual accounts like gopay, dana, ovo and friends, not just banks

Reply from itemku2026-08-23

Dear Customer, Thank you for sharing your thoughts with us! Regarding withdrawal options, payout channels are processed directly through partner banking systems to ensure large-scale automation, transaction security, and compliance with financial regulations. As for issue reporting, buyers can raise disputes through the 'Report / Complain' feature on the Order Details page. We appreciate your feedback as we continuously evaluate our system workflows to make the experience better for everyone

It's cheaper before

It's cheaper before, now when there's a recharge event, they are raising the prices, it's now similar to coda shop which btw has discount every purchase which you can use on your next transaction.

Reply from itemku2026-08-23

Dear Customer, Thank you for bringing this to our attention! Since itemku is an open marketplace, prices are dynamically set by individual sellers during special events. To help you save, we recommend comparing different sellers on our page or using available platform vouchers at checkout. We value your feedback and will keep working on offering better deals and rewards for our users!

One of you are stores stole me some…

One of you are stores stole me some things from the account and i coulndt report him becuse i didn t have enough proofa

Reply from itemku2026-08-23

Dear Customer, We sincerely apologize for the frustrating situation and understand your concern regarding your account security. To protect all parties, our system requires clear verification to act against seller claims, but we take safety issues seriously. Please ensure you update your account passwords and security settings right away. We also invite you to share the seller's store name with our support team so we can keep an eye on their activity for future safety. Thank you for your feedback!

Hard to loading page

Reply from itemku2026-08-23

Dear Customer, Thank you for sharing your feedback, and we deeply apologize for the inconvenience caused by the slow loading times. Our technical team is continuously optimizing platform speeds to prevent performance issues. Please try clearing your cache or refreshing your connection. If the issue persists, feel free to reach out to our support team so we can look into it. Thank you for your understanding!

Yaah ga banyak sedikit kecewa aja

Reply from itemku2026-08-23

Dear Customer, Mohon maaf atas rasa kecewa yang dialami. Sekecil apa pun kendala yang Kakak rasakan, masukan ini sangat berharga bagi peningkatan kualitas layanan kami. Semoga di kesempatan berikutnya kami bisa memberikan pelayanan yang jauh lebih baik dan membuat Kakak puas sepenuhnya. Terima kasih sudah tetap setia menggunakan platform kami!