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itemku

ClaimedCollecting reviews

753 reviews

3.1753 reviews
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About itemku

Data updated
Website
itemku.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
692 reviews
Replies to negative
96% (265/277)
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[email protected]itemku.com

About this business

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Written by the business, not verified by us.

Is itemku legit?

itemku (itemku.com) has a 3.1 out of 5 rating on OK.one, based on 753 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

c
customerSt. Lucia · 1 review · Verified · Experienced 2026-10-12 ·

Itemku fees are to high

Itemku fees are to high. Everytime I tried to buy something from there the price will skyrocket in the end and that's frustrating.

Reply from itemku2026-10-22

Dear Customer, We understand how frustrating unexpected fees can be, and we apologize for the experience. The checkout fee goes directly toward system infrastructure and platform safety upgrades to protect buyers and sellers alike. Your feedback regarding pricing transparency is extremely valuable, and we have shared it with our product team. If you have any further concerns, please let us know via the Help / Support menu. Thank you for choosing our platform.

c
customerMalaysia · 1 review · Verified · Experienced 2026-10-22 ·

how to get the robux inside my acc

Reply from itemku2026-10-22

Dear Customer, Regarding your order with number OD000000167297085, we checked that it's an Auto Delivery order which means your order is automatically sent by the system. To view your order, please go to the Purchase History menu and click Purchase Details on the order. Thank you.

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customerMalaysia · 1 review · Verified · Experienced 2026-10-22 ·

a redeem code have been redeem and i…

a redeem code have been redeem and i got the been redeem

Reply from itemku2026-10-23

Dear Customer, We apologize for the frustration regarding your redeemed code. As no official report has been submitted for this order yet, please report this issue directly via the Help / Support menu on your order page. Kindly include your Order ID and screenshots so our team can check the details and assist you right away. Thank you for your cooperation.

M AMalaysia · 1 review · Experienced 2026-10-21 ·

Was faced with a rude and unhelpful seller

Was faced with a rude and unhelpful seller, when i filed a complaint to the store. The customer service sided with the seller and completed my order without my permission. Leaving me unable to get a refund

Reply from itemku2026-10-23

Dear Customer, We apologize for the frustrating experience regarding your seller interaction and the order completion status. As we are currently gathering details to investigate this thoroughly, we have reached out to you via Trustpilot for additional information. Please reply to our inquiry there with your problematic Order ID so our support team can review the history, examine the seller interaction, and assist you further. Thank you for your cooperation and patience.