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Business Services

itemku

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753 reviews

3.1753 reviews
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About itemku

Data updated
Website
itemku.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
692 reviews
Replies to negative
96% (265/277)
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About this business

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Written by the business, not verified by us.

Is itemku legit?

itemku (itemku.com) has a 3.1 out of 5 rating on OK.one, based on 753 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

It has not yet been in my account?

It has not yet been in my account?? i payed 154 NTD but the gold was not recieved in my account

Reply from itemku2026-10-20

Dear Customer, We apologize for the issue with your order. If you have not received the product and the seller has not responded, please submit an official report through the Help / Support menu. Kindly attach your Transaction ID along with supporting screenshots so our team can check with the seller and follow up promptly. Thank you for your patience and cooperation.

Order issues

Hello Itemku Support, I paid ₱152.62 through GCash on October 17, 2026, for a Dragonfruit Fox Fly Ride in Adopt Me, but I haven’t received the product. My transaction number is TR00161732414. Please investigate my order and help me receive the product or get a refund. I can provide my payment receipt and other evidence. Thank you.

Reply from itemku2026-10-20

Dear Customer, Thank you for contacting us, and we apologize for any confusion regarding your transaction. Upon reviewing your transaction number TR00161732414, we can confirm that a refund of ₱152.62 was successfully processed and credited to your itemku MyWallet account. Our records show that these refunded funds have already been successfully utilized for a subsequent purchase on the itemku platform. If you have any further questions or need additional details regarding your wallet history, please feel free to check your transaction history via the Help / Support section on your account page. Thank you for your continued support and understanding.

Im complaining that im not getting my…

Im complaining that im not getting my item that i bought but suddenly order were completed without my consent

Reply from itemku2026-10-20

Dear Customer, We apologize for the issue with your order. If you have not received the product and the seller has not responded, please submit an official report through the Help / Support menu. Kindly attach your Transaction ID along with supporting screenshots so our team can check with the seller and follow up promptly. Thank you for your patience and cooperation.

I never authorised this payment by…

I never authorised this payment by credit card

Reply from itemku2026-10-20

Dear Customer, We apologize for any concern regarding this transaction. Transaction safety is a top priority for us, and our system continuously monitors activity to protect all users. If you believe your card was used without your authorization, please submit an official report via the Help / Support menu so our team can review the order details and help you resolve this issue promptly. Thank you for your cooperation and understanding.

Things to look out for.

It was extremely well, very trustworthy. But it's best to choose sellers with more sales and not just the stars from sellers with less sales. But some will have extremely late replies, I had one that took 20 hours to reply and another 3 hours to send my purchased product. Beware, be patient, but overall the website is trustworthy.